Talking of HRD

This paper draws upon research exploring the emergence of HRD within the British National Health Service (NHS), the aim being to investigate how HRD has been talked into being, is talked about and accomplished through talk. HRD is conceptualized as a socialand discursive construction, and as discursive action. It is argued that conceptualizing HRD as a social and discursive construction can help identify and explain changes in ways of thinking and talking about HRD. Conceptualizing HRD as discursive action can help explain and justify HRD activity, in that much of what HRD practitioners and academics ‘do’ is ‘talk’. This paper explores these concepts and introduces a typology of the discourses of training and development (T&D), HRD and strategic HRD (SHRD), labelled Tell, Sell and Gel. It is suggested that this typology is a useful analytical tool for those practising HRD, providing ameans for HRD professionals to identify and analyse, and possibly change, their practices and discourse(s). The paper introduces a way of identifying how HRD might be talked ‘about’ and theorizes how discursive activities (the talk) might be changing.     

互联网统计与广义统计学

论文论述了互联网统计与广义统计学的基本学说和时代要求,提出了以互联网智能化为目标的统计设计及模型开发的全面量化新统计时代的丰富内容,研究了统计工作实践向互联网统计转变、互联网统计和广义统计学对统计工作和统计学科发展的关键作用、互联网统计和广义统计学的理论方法发展,以及政府统计改革的科学性问题和统计挑战人工智能的重要作用等,这些研究对于深刻认识统计实践发展和统计学科建设具有重要的意义。     

The Role of Innovation Characteristics and Perceived Voluntariness in the Acceptance of Information Technologies

The often paradoxical relationship between investment in information technology and gains in productivity has recently been attributed to a lack of user acceptance of information technology innovations. Diverse streams of research have attempted to explain and predict user acceptance of new information technologies. A common theme underlying these various research streams is the inclusion of the perceived characteristics of an innovation as key independent variables. Furthermore, prior research has utilized different outcomes to represent user acceptance behavior. In this paper we focus on individual's perceptions about the characteristics of the target technology as explanatory and predictive variables for acceptance behavior, and present an empirical study examining the effects of these perceptions on two frequently used outcomes in the context of the innovation represented by the World Wide Web. The two outcomes examined are initial use of an innovation and intentions to continue such use in the future, that is, to routinize technology use. Two research questions motivated and guided the study. First, are the perceptions that predict initial use the same as those that predict future use intentions? Our results confirm, as hypothesized by prior research, that innovation characteristics do explain acceptance behavior. The results further reveal that the specific characteristics that are relevant for each acceptance outcome are different. The second research question asks if perceived voluntariness plays a role in technology acceptance. Results show that external pressure has an impact on adopters' acceptance behavior. Theoretical and practical implications that follow are presented.     

Web3.0时代的图书馆

Web 3.0是互联网发展的一个阶段,它的目标是让计算机去思考.Web3.0的实现,预示着网络智能化时代的开启,互联网将朝着语义网、数据网络、智能化网络和Web3D空间等方向发展.随着Web3.0时代的来临,图书馆也会迎来Library3.0时代,应用Web3.0的理念和技术,图书馆的服务在个性化、智能检索、资源共享、虚拟空间等方面得以延伸.Web3.0时代的图书馆具有自由、开放、共享、互动等特点,读者将成为图书馆的真正主人.     

浅析网络营销的发展趋势

网络营销是21世纪企业营销实践与现代信息通讯技术、计算机网络技术相结合的产物，它以广阔的范围和低廉的价格正在逐步占领市场的每个角落，并且成为一种重要的营销方式。中国经济及其互联网飞速发展的情况、网络新技术发展和网络最根本的互动性这三方面推动着网络营销呈现加速发展的态势。它必将成为覆盖面最大、最新的营销方式。     

Global economy of signs and selves: A view of work regimes in call centers in the Philippines

Reflecting on the global nature of third-party offshore call center and its implications on the agent, this piece is an account of the researcher's own experience, observations, and interactions as a call center worker. Using the theoretical frame Global economy of signs and selves, weaving ideas from Scott Lash and John Urry, Pierre Bourdieu and Erving Goffman, the study looks at some dimensions and conditions of global service work experienced by Filipino agents. With the relocation of accounts offshore, call centers in the Philippines have given rise to a growing section of society required by the imperatives of their work to “defy” time and space, synchronizing their cycles and routines according to the rhythms and cycles of a distant social dimension and the imperatives of globalized production. Although relocation has allowed firms to reduce costs and make use of cheaper labor, the distance traversed by this new call center platform comes with some hidden costs, borne by workers, who may themselves take these other forms of work they deliver for granted. Highlighting under-emphasized, undervalued and misrecognized aspects of call center work, the study attempts to link the global, the local and the personal, while emphasizing the social and symbolic work involved in call center production.     

Internet presence and historically black colleges and universities: Protecting their images on the World Wide Web?

This study examines how historically black colleges and universities (HBCUs) use their home pages to present images of themselves. The home pages of 96 institutions were examined using content analysis. The findings suggest that HBCUs are not using their home pages to project a strong image. For example, less than 10% of these institutional home pages made mention of institutional rankings, and less than 20% made mention of students, athletics or faculty. The authors make suggestions for how HBCUs can better project institutional image with changes to home page content and design.     

分层服务集成架构及其关键技术的研究

本文针对异构信息系统集成问题，结合面向服务的体系结构（SOA）的设计思想和实现技术，提出了分层服务集成架构（LSI）。LSI系统考虑了从客户访问到数据获取，乃至安全认证的信息系统应用的各个层面；不同的层次解决不同的集成问题；将设计模式融入到集成架构中，使得集成各层之间达到松散耦合和良好的互操作性，并详细阐述了集成架构每一层次的支撑技术和设计、实现方法。     

服务补救悖论及其应用价值探讨

服务补救悖论是否有效，是否能够被实际运用一直是服务营销的一个争论内容。只有在清晰的界定其内涵，分析和评价了服务补救悖论的有效性和道德性以后，才能指明实施服务补救悖论的条件、程序和注意事项，从而澄清在此问题上的理论分歧和企业面临的实际困惑，有助于服务类企业更好地实施服务补救悖论以提升顾客满意度。