试论建筑防灾中的人群管理和应急管理

从社会心理学和行为心理学视角分析紧急灾难情况下人群的心理反应,阐明控制人群恐慌的人群管理方法,并结合国内外实例从正反两个方面说明人群管理方法在建筑防灾方面的有效性,进一步论述了应急管理在国内的发展方向和重点。     

基于顾客维度的质量成本管理探讨

在运用平衡记分卡进行企业绩效评价时，顾客视角是一个重要的衡量标准。成本管理作为影响企业绩效的一个重要因素，更应考虑顾客对质量的经济性要求，在质量管理时应从产品提供者的质量管理转变为产品使用者的质量管理。本文从顾客角度出发，在分析传统质量成本模型局限性的基础上，提出了基于顾客维度的质量成本管理修正模型，并对优化企业质量成本管理的相关策略进行了探讨。     

高职物流管理专业实践教学的改革与创新

在物流业快速发展和物流人才需求剧增的情况下，高职院校物流管理专业深化教育：教学改革，构建“职业导向型”实践教学体系，探索“订单武”、工学交替等人才培养模式，打造专业特色，对培养合格的技能型物流人才具有重要的社会价值。     

潘懋元：谈中国高等教育管理思想

随着高等教育研究的日益深入，高等教育领域内的问题也层出不穷，尤其是高等教育管理领域的问题，非常值得研究与思考。从高等教育管理学科体系来看，高等教育管理的研究面宽，研究内容多，可以分为宏观和微观两个层面；重视历史研究是高等教育管理研究的必然要求，只有对高等教育的历史背景和社会发展有全面的了解才能更加有的放矢地进行高等教育管理理论探讨，才能在历史和现实的背号下提出切实可行的高等教育管理的理念；高等教育管理研究的理论源自于高等教育管理研究的实践，并在具体的研究过程中不断予以修正、完善、发展和深化；要注意“全面适应”和“主动适应”两个核心管理理念的联系；应重视高等教育管理学的应用性，强调理论在实践中的可操作性。     

The use of GIS in informal settlement upgrading: its role and impact on the community and on local government

The Urban Geographical Information Systems (GIS) Group within the Department of Civil Engineering at the University of Cape Town has been coordinating a pilot informal settlement upgrading in Cape Town since 1998. The project objective has been the evolution of a model-based approach to informal settlement upgrading that is both structured and replicable. It was felt that the only way this could be achieved was through the use of a spatial data management system operated through a GIS system. The spatial database has been used for all facets of data collection and data process and forms the basis for all decision-making. Thus it covers all physical data pertaining to the site, cadastral and shack data, demographic and socio-economic data (with an in-depth review of every household) economic opportunities and physical planning and design data. The result is a comprehensive, integrated, settlement upgrading methodology that is built upon a GIS-based spatial data management framework. Such a framework is seen as the basic building block for large-scale informal settlement upgrading.     

Bayesian analysis of outlier problems using divergence measures

A Bayesian approach is presented for detecting influential observations using general divergence measures on the posterior distributions. A sampling-based approach using a Gibbs or Metropolis-within-Gibbs method is used to compute the posterior divergence measures. Four specific measures are proposed, which convey the effects of a single observation or covariate on the posterior. The technique is applied to a generalized linear model with binary response data, an overdispersed model and a nonlinear model. An asymptotic approximation using Laplace method to obtain the posterior divergence is also briefly discussed.     

Role of informal sector recycling in waste management in developing countries

Many thousands of people in developing country cities depend on recycling materials from waste for their livelihoods. With the focus of the Millennium Development Goals on poverty reduction, and of waste strategies on improving recycling rates, one of the major challenges in solid waste management in developing countries is how best to work with this informal sector to improve their livelihoods, working conditions and efficiency in recycling.The general characteristics of informal recycling are reviewed, highlighting both positive and negative aspects. Despite the health and social problems associated with informal recycling, it provides significant economic benefits that need to be retained. Experience shows that it can be highly counterproductive to establish new formal waste recycling systems without taking into account informal systems that already exist. The preferred option is to integrate the informal sector into waste management planning, building on their practices and experience, while working to improve efficiency and the living and working conditions of those involved. Issues associated with integrating informal recycling into the formal waste management sector are discussed.     

改革目标和企业风险度测定─—现代企业制度建设的关键

在建立现代企业制度的探索中,原有的“承包制”在实践中已暴露它的不足,与改革的深入不相适应。企业的生机在于竞争和风险。在商品经济条件下,企业经营实际上就是经营者运用创新手段,将受损风险转化为超额收获。而企业生产经营所存在的诸多不确定因素,可以通过概率论中的中心极限定理和经验,借鉴计划评审法（ＰＥＲＴ）中概率估算法对企业的经验风险度作出有价值的测定。     

De minimis and equity in risk

Indices and orderings are developed for evaluating alternative strategies in the management of risk. They reflect the goals of reducing individual and collective risks, of increasing equity, and of assigning priority to the reduction and to the equity of high risks. Individual risk is defined as the (random or non-random) level of exposure to a danger. In particular the role of a lower negligibility level is investigated. A class of indices is proposed which involves two parameters, a negligibility level and a parameter of inequality aversion, and several interpretations of the indices are discussed. We provide a set of eight axioms which are necessary and sufficient for this class of indices, and we present an approach to deal with partial information on the parameters.     

The Limitations and Opportunities of Business Process Re-engineering in a Politicized Organizational Climate

This paper is concerned with the organizationalchange and project management issues raised by theimplementation of a business process re-engineering(BPR) approach in the politicized hospital context. This is a report of research in progress,focusing on the issues arising at the problem definitionand project planning stages of a BPR application in anoperating theaters department experiencing problems with scheduling and delays. The research designrelies on a case study approach, with the researcher asparticipant observer, as both an adviser to the projectteam and as field interviewer. The paper argues that an ambitious BPR agenda is compromised inat least two regards. First, the lack of precisionsurrounding the focus and methodology of BPR givespolitically motivated actors considerable influence with respect to defining terms of reference in wayswhich will shape potential outcomes in their favor.Second, the complexity and indeterminacy of the businessprocess or patient trail can also diluteredesign attempts. The principal limitations of theapproach thus concern the impracticality of embarking onrapid and radical change working from a blanksheet of paper with respect to organizational and job design. BPR, unlike other organizationdevelopment interventions, is not a contextsensitive approach. The role of project manageris critical in establishing a working balance betweenindividual, occupational, and organizational goals in a manner perceivedto be legitimate in the context. Effective BPR projectmanagement thus requires a combination of political andprocess analysis skills. The principal opportunities of BPR derive from its process orientation,which brings a fresh perspective to a traditionally andfunctionally fragmented organizational setting, andwhich presents a potentially valuable platform for anevolutionary approach to process improvement.