Impact of Customer Traffic and Service Process Outsourcing Levels on e‐Retailer Operational Performance

Many service firms deliver services via a mix of internally developed and delivered (i.e., insourced) and externally developed and delivered (i.e., outsourced) service processes. Service process outsourcing is especially common in e‐retailing. Portions of e‐retail customer ordering processes and delivery processes can be digitized and contracted to third‐party vendors. Via outsourcing, service systems change from dyadic to triadic. Prior research examines consumer perceptions of dyadic (consumer to e‐retailer) outcomes, but little research considers service co‐delivery with outsourcing partners (i.e., triadic systems). Literature also does not focus on joint associations of service process outsourcing and customer traffic with e‐retailer operations. We analyze several years of data on North American e‐retailers. We first examine factors associated with e‐retailer outsourcing levels, for front‐end and back‐end service processes. We observe customer traffic is positively associated with future outsourcing. We then examine how outsourcing moderates associations between contemporaneous customer traffic and e‐retailer operational performance, as measured by numbers of processed orders, website response times, and customer satisfaction. Results suggest outsourcing levels are associated with operational outcomes, yet surprisingly, high outsourcing and high traffic jointly may not benefit e‐retailers.     

Relation entre produit et chômage: la loi d'Okun est‐elle valide en Grèce?

A partir d'une spécification dynamique de la loi d'Okun, les auteurs étudient la relation entre produit et chômage en Grèce sur la période 2000–2012. Si le test de causalité de Granger indique que le produit réel est important pour comprendre les évolutions ultérieures du chômage, ils constatent un ratio d'Okun de 3 à 1, impliquant qu'un accroissement du chômage de 1 pour cent était associé à une baisse de 3 pour cent du produit, durant la période étudiée. Une analyse des asymétries montre que la réaction du chômage aux variations du produit est plus marquée lors des contractions que lors des expansions.     

Le métier de pornographe : rhétorique, contrôle et savoirs d’un groupe professionnel discrédité

This article deals with the professionalization of heterosexual pornography in France since 1975. Although pornography is discredited by public authorities and lacks any institutionalized training programs, pornographers have developed an occupational rhetoric whereby they present themselves as the entrepreneurs of fantasy, claim sexual expertise and control a masculine, heterosexual business. They present the boundaries of sexual and gender identities as natural, and the professionalization of pornography relies on a differential distribution of the know-how underlying a sex-based division of labor. This professionalization of sexuality involves not only a work of legitimation for turning sex into a subject matter for pornography but also an appropriation by men of sexual know-how and knowledge. What defines the job of pornographers is not only the turning of consumers’ fantasies into images but also male control over female sexuality.     

Substitution and spill-overs between early exit pathways in times of extending working lives in Europe

This article investigates to what extent instrument substitution between early exit pathways took place in Europe between 1995 and 2015. Using Eurostat aggregate data on labour market inactivity and employment rates among the population aged 55–64 in 19 European countries, we analyse substitution effects between pathways and overall spill-over effects into non-employment. In spite of a strong decline in early exit and rises in older workers’ employment rates, findings suggest that instrument substitution was common especially between early retirement and disability. Reductions in early exit coincided with considerable spill-overs into non-employment, yet these spill-overs were limited when pathways contracted simultaneously.     

《麦田里的守望者》与美国流浪汉小说

本文旨在通过剖析《麦田里的守望者》这部作品来阐释美国流浪汉小说所具有的定型化主角、历险记体裁、叙述体视角、插曲式结构、讽刺性意图和反传统异端精神等典型特征。同时 ,通过分析主人公的独特魅力、小说场景的特殊性和流浪结尾的特殊性 ,指出塞林格不仅继承了美国流浪汉小说的传统 ,同时又发展并超越了这一传统     

民国后期新疆省临时参议会述论

民国后期,新疆省临时参议会的成立既是国民党政府迫于全国人民压力、方掩饰其一党独裁而设立的,也是为了进一步控制新疆而做出的政策调整。党性色彩浓厚、协助政府是新疆省临时参议会的特点,尽管如此,它还是在发扬民意、推进民族文化建设、减轻民众负担、规划本省经济方面起了一定的客观进步作用。     

对高校体育推动全民健身计划实施的几点思考

从缓和社会矛盾、促进社会公平、营造良好社会氛围等方面分析了全民健身计划对促进构建和谐社会的功能作用。同时,在分析社区体育存在人力资源,体育设施、运动项目资源等相对不足的情况和高校体育资源优势的基础上,提出了以高校体育推动全民健身计划有效实施的设想,为更好利用高校体育资源和社区民众健身活动的助推探索新的途径。     

家庭农场社会化服务需求及其影响因素分析——基于安徽省水稻种植户的调查数据

基于安徽省安庆市110份水稻种植家庭农场问卷调查数据统计显示,家庭农场对农药改良、化肥改良、道路维护、播种服务、收割服务、供求信息服务等社会化服务需求较为普遍且紧迫。进一步运用Logistic模型从产前、产中和产后三个方面分析其影响因素,结果表明：产前服务需求主要受家庭总人口、年龄等因素影响,产中服务需求主要受耕地总面积、耕地块数、家庭收入及销售途径的影响,产后服务需求主要受年龄、受教育程度、销售途径的影响。据此,政府要通过引导市场主体高效供给生产要素和社会服务,具体措施有：完善供给体系,全面满足需求;完善信息系统,提高社会化服务信息的可获性;提供农机售后服务,解决机械作业后顾之忧;改善农田水利、道路等公共区域的作业条件。     

返利网综合评价

返利网是在当今电子商务迅速发展新需求下应运而生的。在新的竞争和挑战下,电子商务的发展需要新的盈利模式才能够获得长久发展,因此返利网在这个契机出现,返利网实际上作为一个三方平台给客户提供返利服务。文章介绍了返利网的概念及其发展现状和评价返利网的思路和方法,分析了返利网的盈利模式、返利网内外部竞争和返利网信息安全。通过对返利网的评价从而提出相应的建议和对策,使得返利网能够更加长久的发展。     

纪昀评点《文心雕龙·明诗》之辨析

包括纪昀在内的诸多注家引《诗纬·含神雾》来注释《文心雕龙·明诗》的“诗者 ,持也” ,这不无偏颇。刘勰在此处惟言“发乎情” ,并没有纪昀等人所解释的“止乎礼义”之意。另外 ,纪昀批评刘勰《明诗》篇“四言正体 ,则雅润为本 ;五言流调 ,则清丽居宗”所论是“局于六朝习径 ,未得本原” ,但他因为没有考虑到近体诗的成熟是在唐代之后 ,而对六朝时的刘勰有明显的苛求之嫌。