Is Maternal and Child Health Service use a Causal Gateway to Subsequent Contraceptive use?: A Multi-Country Study

The purpose of this study is to examine the relationship between MCH service utilization and contraceptive use in five countries: Bolivia, Guatemala, Indonesia, Morocco, and Tanzania. The analysis is carried out at the level of the individual woman, with contraceptive-use status modeled as a function of: (1) the availability, quality, and packaging of MCH and family planning services; (2) community- and individual-level determinants of health service and contraceptive use; and (3) intensity of prior MCH service use. Data for the analysis comes from DHS data on women of reproductive age linked with data from service-availability surveys. We use full-information, maximum-likelihood regression techniques to control for the effects of unobserved heterogeneity that might otherwise bias our estimates. In three of the five countries (Morocco, Guatemala, and Indonesia) the results of the analysis suggest that the intensity of MCH service use is positively associated with subsequent contraceptive use among women, even after controlling for observed and unobserved individual- and community-level factors. This result lends support to the proposition that, at least in the context of these three countries, the intensity of MCH service per se use does have a “causal” impact on subsequent contraceptive use, even after controlling for factors that “predispose” sample women to use health care services.     

以群众需求引导优质服务方向

计划生育技术服务工作开展多年,基本靠行政手段,强制措施。本文围绕计划生育技术服务工作,结合性病和艾滋病的预防、出生缺陷干预等来促进计划生育优质服务工作。     

Measuring Illegal Immigration at US Border Stations by Sampling from a Flow of 500 Million Travelers

Five hundred million travelers enter the US yearly at a Port of Entry (POE) after an Immigration & Naturalization Service (INS) interview. We describe a general method for sampling from a flow, and summarize results from random reinspections of travelers at 20 POEs. Analyses reveal that 47 in 5614 travelers (0.8% ± 0.24%) were erroneously granted entry. Results suggest INS intercepts 9.3% to 16.0% of travelers attempting illegal entry at a POE, and that INS mistakenly admits 2.95 to 5.45 million illegal immigrants at POEs annually. Additional applications of our sampling method (e.g., for quality control, population studies) are briefly discussed.     

Encounter Satisfaction in E‐tailing: Are the Relationships of Order Fulfillment Service Quality with its Antecedents and Consequences Moderated by Historical Satisfaction?

This study focuses on whether historical satisfaction with an e‐tailer (HSat) moderates baseline relationships in order fulfillment service quality models. HSat is defined as satisfaction with the e‐tailer spanning all transactions except the current encounter. Encounter satisfaction (ESat) is defined as the consumer's satisfaction with the current transaction. In the baseline model, four order fulfillment service quality (OFSQ) dimensions managerially relevant to consumer e‐tailing are examined: timeliness, availability, condition, and billing accuracy. The baseline structural model results support that OFSQ dimensions impact ESat, which in turn predicts two key consequences—repurchase intention and word‐of‐mouth. Adaptation theory is used to model the role of HSat, while controlling for transaction recency, vendor familiarity, and competitive pricing. HSat is shown to have pervasive main and interaction effects upon all baseline model relationships. These moderation effects have great managerial relevance. For example, the results illustrate a phenomenon similar to the service recovery paradox, wherein when a negative service encounter is followed by a highly positive service recovery event, previously dissatisfied consumers, as compared to previously satisfied consumers, respond with higher levels of current satisfaction. For managers, this finding is encouraging because policies that create highly positive events for consumers can thus supersede past negative experiences. Our results show however that HSat cannot be completely superseded by current OFSQ or current ESat.     

城市化进程中的社区人口计生工作研究——以苏州相城区为例

基于对苏州相城区的实地调研,探讨了城市化进程中新建社区的人口计生工作,认为：新时期城市社区人口计生工作应该包括宣传教育、技术服务、信息采集、群众活动组织和建立协会等方面,但面临着人手不够、流动人口工作难、政策执行难、封闭小区管理难等挑战,为此应建立与此相适应的政策、财政、人力和组织保障机制,重点改革流动人口、封闭式住宅小区等方面的管理和服务。     

老龄化背景下城市社区居家养老服务——南京市鼓楼区的政府购买服务模式

基于对南京市鼓楼区居家养老服务实践工作的实地访谈,重点对政府向社区“心贴心老年服务中心”购买养老服务的运作模式进行研究,介绍该模式的运作模式和特点,分析运作该模式8年来取得的成效和存在的问题。最后提出了三个进一步完善的建议。     

未婚流动育龄妇女计划生育公共服务现状及需求调查——以江苏省为例

根据2010年江苏省人口计生委＂江苏省流动人口计划生育公共服务均等化课题研究＂的调查数据,对江苏省未婚流动育龄妇女计划生育公共服务现状及需求进行了研究,研究表明：未婚流动育龄妇女免费技术服务水平较低,表现在婚育证明办证率低;计划生育政策知晓率低;妇女生殖健康知识贫乏。     

全民健身服务体系发展策略探讨——基于广州全民健身服务体系的SWOT分析

应用现代管理学的“SWOT”分析法,对广州全民健身服务体系的内外环境进行了分析,提出了新时期广州全民健身服务体系应以成功举办亚运会为契机,加大宣传力度,进一步激发广大市民的体育参与意识;大力发展农村体育,提高农民的健康水平;加快全民健身体育场地设施的建设和管理;健全全民健身组织网络,加快全民健身事业的社会化进程等发展策略。     

基于绿色引擎的江苏省服务外包产业发展战略研究

服务外包作为一种智力密集型的高端产业和绿色产业,具有无污染、低能耗、少占地、少投入、高产出、高效率等特点和优势,已经成为江苏省经济转型升级的优先发展方向。文章运用SWOT方法深入分析了江苏省服务外包产业发展的优势与劣势、机会与威胁,并在此基础上制定出符合实际的发展战略。