基于民办普通高校核心竞争力的战略探讨

民办普通高等学校已成为服务高等教育需求市场的“类企业”。本文从战略的角度，找出民办普通高等学校在高等教育需求市场上所处的战略群体，分析民办普通高等学校所处的宏观环境。利用SWOT分析工具，进行战略定位，提出民办普通高等学校如何打造核心竞争力的战略制定及选择。     

BKT并购及其特征分析

本文研究这样一类并购现象,并购企业是大公司,并购目标是知识型和技术型创新小公司,并购的目的是大公司获得新的知识资源和技术资源,创新小公司获得大公司的资金优势、组织资源和营销能力,将这类并购称为BKT并购。本文对BKT并购的特征进行详细的分析,认为BKT并购是跨国公司发展的重要手段,对它的研究对于我国企业具有特殊意义。     

Federal Work‐Study Student Perceptions of Career Readiness

University programming seeks to facilitate career development in a variety of ways. Federal Work‐Study (FWS) participation, similar to internships, provides practical experience and potential career development benefits. Over 3 academic years (2016–2019), 1,752 Qualtrics surveys were completed by work‐study students (77% female, 55% White) at the end of each academic year at one university. Three years of data suggest a positive influence of FWS on the growth of National Association of Colleges and Employers career readiness competencies. These data suggest that postsecondary education can construct FWS opportunities with intentional career development goals. Future research should examine a range of career development outcomes in quasi‐experimental designs and unpack the mechanisms within FWS (e.g., supervisor training, matching work assignment to career aspirations) that maximize career growth.     

Customer service competencies: a global look

The purpose of the study was to identify competencies needed by those providing service to today's customers. A total of 460 service providers were interviewed from thirty-two different organizations in North America and twenty-six organizations in Asia and Europe. Based on 2.825 critical incidents, five major factors were identified to create the SERVE model: See the ‘big picture’ and how customer service fits into it; Establish an authentic human connection with each customer; Render timely, accurate and thorough service; Value and respond to unique customer needs; and Extend a hand to repair and strengthen relationships with customers who are upset or angry. Similarities and differences among the different geographic regions and among the different respondent types were noted. Implications for HRD practice and future research were discussed.     

思想政治教育借鉴人本治疗模式的思考

思想政治教育的发展,不是一个封闭的系统,需要考虑到学科的借鉴问题.罗杰斯的人本治疗模式,是一种比较人性化的治疗模式,它以人的本性、自我概念、自我实现为基本概念和理论假设.综观他对这三个概念的阐述,不难发现其中某些观点对思想政治教育有重要的借鉴意义,本文便是从这一思考出发,希望借此丰富思想政治教育的理论和方法.     

Values of Portuguese/non‐Portuguese mothers of kindergarten children,and of kindergarten teachers

The aim of this research was to identify continuities/discontinuities in the values of Portuguese mothers with kindergarten children belonging to high and low socio‐cultural backgrounds, mothers from different cultures and kindergarten teachers. The sample was composed of sixty‐five mothers (fourteen Roma, fifteen Indian, twelve African, and ten Portuguese from low socio‐cultural backgrounds, and fourteen Portuguese from middle and high socio‐cultural backgrounds) and fifteen kindergarten teachers, from middle and high socio‐cultural backgrounds. They all worked in multicultural classes, and all were aged between 18 and 45. A list of behaviors and open questions about adaptive/non‐adaptive behaviors and the metaphor of Adaptive Adult were applied to identify their values. Results show continuities and discontinuities in mothers’ and kindergarten teachers’ values. The most important were: (1) valuing of autonomy by the kindergarten teachers and Portuguese mothers from high socio‐economic backgrounds and (2) valuing of conformity by Indian and Roma mothers. Discontinuities were also observed between (1) kindergarten teachers and all groups of mothers concerning personal fulfillment, only valued by kindergarten teachers, (2) professional fulfillment, only valued by Indian mothers, and (3) self characteristics, only valued by Portuguese mothers from a low socio‐economic background. Implications of these results are analyzed with regard to research, the training of kindergarten teachers and the nature of interventions with parents.     

Teaching E-journals: Building a Workshop for an Academic Health Sciences Library

Abstract

Prompted by survey results from users of the University at Buffalo Health Sciences Library, the Coordinator of Information Management Education created a workshop about electronic journals (e-journals). Common reference questions regarding accessing and using e-journals led to the development of specific course objectives. The workshop focused on the commonly held myths surrounding e-journals, and the recommended methods for accessing journals through the University at Buffalo Libraries. This article details the process of building the workshop and suggests reasons and methods for implementing similar instructional opportunities in other libraries. Serials Review 2002; 28:88–92.     

Demographics and Reality

Abstract

Social work education has neglected gerontology at the same time that the demand for aging-competent practitioners has increased. Surveys, focus groups, and other sources of data from the John A. Hartford Foundation SAGE-SW project at the Council on Social Work Education indicate a lack of current curriculum content, little encouragement for students, limited gerontological expertise among faculty, and more interest by students in gaining gerontological knowledge than expected. Suggested actions for practitioners and field agency supervisors are provided.     

Choosing Privacy over Interaction: Restructuring Expectations and Interpretations of Community Integration in Canadian Small-House Long-Term Care Settings

In Nova Scotia, Canada, the small-house model of care has been introduced as an alternative to institutional care settings, and the province has funded and built 11 new long-term care (LTC) communities in the small-house model. Each of the new facilities was built with multiple cottages housing 12 to 15 residents; each cottage features private bedrooms and a residentially scaled kitchen and dining area. Through smaller numbers of residents living in home areas, the goal of the Provincial Department of Health was to encourage relationship building, as well as to provide opportunities for autonomy and choice in resident daily living. A qualitative case study was conducted in one of these small-house communities, focusing on the model's impact on resident interaction and community integration. Thematic analysis revealed that while resident social patterns were directly impacted by the physical environment and culture of care in the new model, interpretations of these patterns by staff and family members were influenced by preexisting expectations of community integration rooted in institutional care models of the past.