Empathy and professional attitude in social workers and non-trained aides

The purpose of this study was to investigate empathic communication and professional attitude in vocational groups representing different levels of professional training. A further aim was to elucidate some aspects of the impact of the clients. Four groups of professionals participated, three with degrees as social workers and one with only short professional training. Three groups worked with committed drug addicts, one group with somatically ill patients. The 110 subjects were tested with a video-test of professional attitude and empathic communication. Different response patterns were found in the different groups. The group with short training had the highest proportion of unprofessional responses. The group of social workers working with somatically ill patients showed the highest amount of empathic communication. Furthermore, there was a distinction among the kind of unprofessional responses used by the different groups. Hypotheses on the causes of these differences and implications for future research are discussed.     

Medicine on the line? Computer‐mediated social support and advice for people with diabetes

The advent of thousands of Usenet groups on the Internet, covering a vast range of medical and welfare issues and ostensibly devoted to the mutual social support of participating members, has raised the potential for the development of new forms of 'virtual' health care. This article critically analyses the use by people with diabetes of one such Usenet group. It seeks to establish, first, the extent to which such a site provides some demonstrable measure of social support to its participants. This is approached by undertaking a structural analysis of the site to identify the extent of usage, and the nature of supporting interventions using a fivefold classification (instrumental, informational, esteem and social companionship and other). Second, the article attempts to identify any disparity between the lay health-knowledge in evidence and biomedical opinions proffered by the use of a panel of consultant diabetiologists. The results of the analysis suggest that the diabetes newsgroup provides an example of an active forum for largely well-informed participants who routinely use the media as an aid to the reflexive management of their medical condition. It also raises the prospect of a renegotiated relationship between medical knowledge and lay experience based upon shared learning     

社会边缘群体对社会稳定的影响及对策--以哈尔滨建筑业农民工为例

社会稳定和社会边缘群体的生存状况紧密相连.建筑业农民工群体是中国社会边缘群体的重要组成部分,必须通过实证研究分析他们的生存状态及其与社会稳定之间的关系.通过抽样方法和问卷调查,从经济状况、社会分配、社会心理和社会控制等四个方面透视哈尔滨市建筑业农民工群体的生活状况,目前还不是影响社会稳定的因素.但从长期来看,若不注重研究并改善其境遇,则可能成为社会稳定的隐患.鉴于此,必须综合利用农民工社会保障制度、工会组织、技能培训、改善食宿和安全条件以及多样化的休闲途径,来保证这一群体的生活质量和合法权益,以维护社会稳定.     

Art in Social Movements: Shantytown Women's Protest in Pinochet's Chile

How social movements use art is an understudied question in the social movements literature. Ethnographic research on the use of art by the prodemocracy movement in Pinochet's Chile suggests that art plays a very important role in social movements, which use it for framing, to attract resources, to communicate information about themselves, to foster useful emotions, and as a symbol (for communicating a coherent identity, marking membership, and cementing commitment to the movement).     

Book Reviews

Book reviews: Rosemary Crompton (ed), Restructuring Gender Relations and Employment: The Decline of the Male Breadwinner Susan Eisenberg, We’ll Call You If We Need You: Experiences of Women Working in Construction Fiona M. Wilson, Organizational Behaviour: A Critical Introduction Rohan Collier, Equality in Managing Service Delivery Joyce K. Fletcher, Disappearing Acts: Gender, Power and Relational Practice at Work Miriam Glucksmann, Cottons and Casuals : The Gendered Organisation of Labour in Time and Space     

Value,attitude, and belief determinants of willingness to accept a facility for the homeless

Basic values, attitudes toward the homeless, and specific beliefs about a proposed facility were examined, along with the NIMBY (Not In My BackYard) phenomenon, to explore if, and to what degree, these factors affect community acceptance or rejection of a facility for the homeless. Previously designed Protestant ethic (PE) and Humanitarian-Egalitarian (HE) scales were used to measure two basic values (Katz & Hass, 1988). Scales to measure attitudes toward the homeless and beliefs about a planned facility were developed. As predicted, values, attitudes, and beliefs correlated with each other and were related to plan acceptance, so that HE, pro-homeless attitudes, and positive beliefs about the plan were positively related to acceptance, and PE, anti-homeless attitudes, and negative beliefs about the plan were positively related to rejection. Also as predicted, four proximity measures were all related to acceptance of the plan.     

L'Intervention Sociologique After Twenty-Five Years: Can It Translate into English?

The sociological intervention is a research method developed in France by Alain Touraine in 1976 to explore social movement action. Since then it has undergone significant development, both in terms of the type of social experience explored and the broader research program framing it. Despite its importance, the intervention remains little known and virtually untested within English-language sociology. This article examines key dimensions of this research method through discussing several examples, and argues that the intervention has much to offer English-language sociologists concerned with questions of agency and reflexivity, relationship, narrative and experience.     

Hearts and Minds and Morality: Analyzing Moral Vocabularies in Qualitative Studies

A strategy of analyzing the moral vocabulary of a social movement or subculture is proposed by which ethnographies and other qualitative works may place the moral and ethical concepts used by respondents into a broader sociological context. Through examining the moral resources, the status hierarchy which the specific moral resources within a given moral vocabulary form, and the historical and cultural contexts within which these moral resources exist, it is argued that it becomes possible to analyze and anticipate the moral claims and form of discourse which will be produced by a specific movement and/or subculture. It is also argued that this method may be used to predict how the opposition to a movement and/or subculture is perceived through the formation of an antithetical moral vocabulary.     

Global Visions: Global Civil Society and the Lessons of European Environmentalism

To illuminate the obstacles to the development of a global civil society, the experience of the most developed transnational social movement—the environmental movement—in the most developed supranational political system—the European Union—is considered. National differences are shown to be persistent and there is little evidence of Europeanization. It is argued that the impediments to the development of a global civil society are yet greater and that, despite the advent of antiglobalization protests, global civil society remains an aspiration rather thanan accomplished fact