优化国际语言服务环境背景下关于大学英语写作教学的若干反思

国际语言服务的水平直接体现了一个城市乃至国家的国际化程度,关系到一个城市或国家的国际形象和国际竞争力。随着中国与国际社会的交流日深,对既有自己的专业又具备一定的英语综合运用能力的复合型人才的需求也随之增加。他们不但要有一定的英语口头表达能力,书面表达能力也面临着新的挑战和要求。但我国高校的大学英语课普遍对写作环节重视不足,导致学生的写作基础薄弱。文章分析了大学英语写作过程中存在的普遍性问题并提出了相应的对策。     

新常态视角下高校社会服务功能拓展研究

高校社会服务功能拓展是经济"新常态"背景下的应有之义和必然选择。强化高校社会服务的职能观,以社会需求为导向培养应用型人才,面向社会领域主动开展科学研究,构建高校科学研究转化机制,建立高校社会服务的激励与评价机制,是高校社会服务主动适应和服务"新常态"的重要举措。     

Fostering Global Citizenship Dispositions: The Long-term Impact of Participating in a High School Global Service Club

To assist teachers in fostering students' global citizenship dispositions through service experiences, this article reports findings from a case study that investigated one high school's global service club and its impact on former club members' global awareness and global citizenship dispositions. Data were collected from Web-based documents and interviews with the faculty advisor and four former members. Data were analyzed by using the constant comparison method to elicit the following findings: (1) fundraising and awareness campaigns, when connected to a larger global service network, can act as viable local actions to combat global poverty; (2) club involvement can produce adults who feel more globally aware, but who do not necessary display critical understandings of global issues; and (3) club involvement can have a positive impact on global citizenship dispositions as participants reported feelings of empowerment and personal/social responsibility, yet no former club members continued participation in global service initiates as adults. Findings suggest the need for structural support when establishing high school global service clubs and, to optimize critical justice aims, local service actions should be tied to a more formal global citizenship curriculum.     

Historic Preservation and Elementary Student Extracurricular Community Service

Elementary students survey buildings in an extracurricular community service project to learn social studies and historic preservation. From these experiences students formed values and dispositions by engaging in a constructivist process of creating knowledge by examining their community. They gathered data, transformed it into information, and shared it with the larger community. Because students learned what community means in reality, not just reading about it, they had a different understanding of how they related to the place they called home. Examining these types of questions helped elementary students have significant experiences that helped them to connect community members with the importance of place. The built environment is the context for historic structures. Student engagement with the social studies curriculum allowed them to create investigations with architecture to broaden their understanding of their world.     

Being a service user and a social work academic: balancing expert identities

Abstract

I am a service user and academic working in a university social work department. My hybrid identity allows me to draw on different types of knowledge in all aspects of my work, including: academic, practice and experiential wisdom. Service user involvement is mandated across social work education but the scope and breadth of different kinds of participation is developed in diverse ways across university contexts. This article affirms the value of service user involvement in health and social care education, exploring its positive impact on students. When lecturers share personal experience of using services alongside practice and academic wisdom in the course of teaching, sometimes the value of experiential knowledge is doubted and its influence dismissed. I examine the importance of experiential wisdom in social work education, specifically when it is embedded in an academic role in a university social work department, and consider how it can be respected and valued. The parallel experiences of involving peer support workers in mental health services, who use their knowledge of recovery to mentor other service users, are then briefly examined, together with reflection of the concerns across mental health with professionals sharing their experiential wisdom with the people that they support.     

Discourses of service user involvement in meeting places in Norwegian community mental health care: a discourse analysis of staff accounts

In previous research, meeting places have been favourably addressed by service users, but they have also been contested as exclusionary. In this participatory explorative study, we sought to perform a contextual analysis of meeting places in Norway based on a discourse analysis of three focus group discussions with 15 staff members. We asked the following question: how do meeting-place employees discuss their concrete and abstract encounters with service users and their experiences? We focused on service user involvement, which was largely analysed as neoliberal consultation and responsibilisation. Service users were positioned as resisting responsibility trickling down and defending staffed meeting places. Social democratic discourse was identified in the gaps of neoliberal discourse, which is noteworthy given that Norway is a social democracy. This relates to global concerns about displacements of democracy. We suggest that meeting places appear to hold the potential for staff and service users to collaborate more democratically.     

关于提升我国教育服务贸易竞争力的战略思考

在经济全球化和知识经济的背景下,教育服务贸易已经成为一些国家的主要贸易收入来源.我国的教育服务在加入世贸组织后被推向了全球竞争与发展的轨道,被推向了国际大市场.文章分析了我国教育服务贸易发展现状和存在的问题,提出了提升我国教育服务贸易竞争力的发展思路和对策.     

基于顾客网络评价的乡村民宿服务质量分析 ——以武夷山南源岭村民宿为例

以武夷山南源岭乡村民宿作为研究对象,选取携程旅行网的顾客评价数据为样本,利用ROST CM 6内容挖掘软件,进 行评论信息提取,建立3项一级指标和13项二级指标,并将点评内容与民宿服务质量测评指标相对应,分析武夷山南源岭乡村 民宿服务质量。最后,针对服务质量的不足提出升级民宿硬件设施设备、加强民宿经营者培训等意见和建议。     

基督教与川康边疆建设 ——以边疆服务运动为中心的考察

抗日战争及解放战争时期,中华基督教会全国总会在四川西康民族地区开展的一系列事工,在一定程度上促进了川康边疆的建设和发展。小学的兴建,改善了川康边民的教育环境,促进了边疆教育事业的发展;医院的开办,使边民首次接触了西医,促进了西医业在该地的兴起;农场的创建,扩展了该地农牧业的饲养范围,为川康民族地区培养了一批生计干事,更新了边民的农耕观念。同时,边疆服务运动在边民的信仰建设方面也取得了一定成效。以上措施在客观上积极促进了川康民族地区的建设和发展。     

服务失败和服务补救研究的关系视角

服务失败和服务补救研究对服务组织的盈利至关重要,从关系视角审视服务失败和服务补救问题是当前该领域研究的新课题。本文首先对服务关系进行了界定和描述,而后对相关的研究进行了梳理,并探讨了其中的理论机制,最后提出了这一研究的管理实践意义,以及进一步研究的设想。