信息共享空间的构建与创新服务——以河北工程大学图书馆为例

信息共享空间是近几年发展起来的一种新生事物，给传统的图书馆服务模式带来了严峻的挑战，以河北工程大学图书馆信息共享空间建设为例，分析了实体层和虚拟层两个层面建设的内容，介绍了信息共享空间的创新服务，并就信息共享空间的深层次服务提出了对策建议。     

An M/G/1 clearing queueing system with setup time and multiple vacations for an unreliable server

This paper studies an M/G/1 clearing queueing system with setup time and multiple vacations, in which all present customers in the system are served simultaneously and breakdowns may occur in busy or setup period. We investigate the stationary distribution of system size and the Laplace–Stieltjes transform of sojourn time. In addition, various performance measures are discussed, such as the mean system size at arbitrary time and the mean length of a vacation circle. Moreover, a cost analysis is carried out for this queueing system. Numerical results are presented to study the sensitivity of the system parameters on the expected cost function and system performances.     

A bibliometric analysis of operations research and management science

Bibliometric analysis is the quantitative study of bibliographic material. It provides a general picture of a research field that can be classified by papers, authors and journals. This paper presents a bibliometric overview of research published in operations research and management science in recent decades. The main objective of this study is to identify some of the most relevant research in this field and some of the newest trends according to the information found in the Web of Science database. Several classifications are made, including an analysis of the most influential journals, the two hundred most cited papers of all time and the most productive and influential authors. The results obtained are in accordance with the common wisdom, although some variations are found.     

美国中小学服务学习课程模式的理论与实践

服务学习是美国中小学广泛实施的一种优秀的实践教学课程模式。不同于单纯的社会体验或学科教学,服务学习将课程学习、社会服务和体验反思三者有机地结合起来,不仅加强了学生课堂所学知识与现实世界的关联,同时也极大地丰富了中小学生的社会实践活动。其基本理念、特征、实践模式及实施经验对我国当前基础教育课程改革有着很高的借鉴价值。     

昌北高校图书馆联盟虚拟参考咨询服务现状分析

高校图书馆联合虚拟参考咨询服务是一种全新的信息服务形式,深受广大用户的喜爱和欢迎。该文通过对江西省昌北高校图书馆联盟2011年1至6月份虚拟参考咨询的服务人员、服务形式、服务内容、服务效率及存在问题进行调查分析研究,提出提升该联盟虚拟参考咨询服务质量的积极建议及对策。     

Senior centres in the lives of older Americans: implications for Chinese older adults

As a critical community resource, the senior centre has provided older Americans with a wide array of recreational, nutritional, health, and social service programmes. Funding resources include the Older Americans Act allocations, local organisations and governments, national charities, voluntary associations, and religious associations. The types of programmes offered at a senior centre reflect two models: social agency model or voluntary organisation model. The five most popular programmes are nutrition, health and fitness, recreation, volunteering, and social services. Participation in senior centre activities has positive impacts on the overall well-being of older adult participants. With the rapid growth in the ageing population and improved life expectancy in China, senior centres may serve as a focal point for Chinese older adults by providing a broad spectrum of social services to enhance the well-being of community-dwelling older adults, to support their independence and dignity, and to facilitate ageing in place in later life.     

Web服务组合模型的研究

针对Web服务组合问题,提出一种基于先进先出通信通道的Web服务组合模型,支持Web服务的层次性组合。给出了该模型的形式化定义及Web服务描述语言与该模型的对应关系。介绍了用于建模Web服务行为的Pi-演算语言的基本语法及操作语义。通过一个旅游路线预定服务研究了Web服务组合模型的实际应用。     

Open spaces for dialogue promoting mental health as a social work education methodology

ABSTRACT

The authors discuss service user involvement as a key approach regarding training of social workers. In many European Union countries this is a stable practice with a lengthy tradition in research and application. However, in Poland it is almost entirely absent and marginalized. This article presents the results of a participatory action research project conducted at the Institute of Sociology of the Jagiellonian University in Krakow, the objective of which was to identify and critically analyze the key substantive and formal aspects of training of social workers with the participation of individuals with experience of mental illness. This research project adopted an open approach to cognizing reality based on qualitative co-participatory methods. In the conclusion, the authors emphasize that the fundamental criterion for the success of this particular form of training is voluntary and differentiated participation of students—both in the role of people sharing their own experience and as learners—as well as shaping a culture of open dialogue, educational alliances of recognition and recovery, the foundation of which is axiological experience.     

The service system challenges of work with juvenile justice involved young people in the Hunter Region,Australia

Current policies suggest that collaborative approaches are core to working effectively with juvenile justice involved young people. However, there is little research examining the workings of multi‐agency and collaborative endeavours in this field, or the experiences of the human service workers facilitating these connections. This paper reports on qualitative research that resulted from the Juvenile Justice and Education Equity in the Hunter Region project. Thirty‐eight human service workers were interviewed about their perceptions of the workings, strengths and challenges of the service system that supports young people who come into contact with the Children's Court in the Lower and Upper Hunter regions of New South Wales. Data analysis revealed three key themes related to (1) service gaps, cycles and maelstrom; (2) pursuing authentic service engagement; and (3) insider–outsider dynamics in service provision. Findings are discussed in relation to emerging practice and research agendas.