价值流——企业构建质量管理体系的基础

价值流是指从开始到结束的一组活动 ,它以特定的顾客为中心 ,追求顾客满意。价值流是企业进行有效管理、取得竞争优势的基础。企业有效运用 ISO 90 0 0 :2 0 0 0标准的核心理念是以顾客为中心和持续改进。传统企业价值流的再建有其必要性和可能性 ,企业应在价值流的基础上建立质量管理体系     

网絡协議TCP/IP

网络协议TCP/IP,分别相当于ISO/OSI参考模式中的第四层和第三层,源于美国国防部ARPANET的协议标准.目前,在高档微机工程工作站中得到广泛的应用,并成为工业界的一个“公认”标准. 本文介绍TCP/IP协议,并结合对B-NET(运行于16位微机DUAL系统83和UNIX系统V)中的TCP/IP的提取和分析,着重说明它们的接口及其执行过程机理.     

争创名牌产品 发展北仑经济

实施名牌战略是市场经济的客观要求，也是实现北仑企业大发展、大提高的关键。各级经管部门和企业应牢固树立“质量”意识，打击假冒伪劣产品，大力宣传ＩＳＯ９０００国际标准，使北仑走向世界。     

基于ISO9000系列标准的高等教育质量观

依据ISO9000系列标准的基本思想,结合大连海事大学建立和实施ISO9001质量管理体系的实践经验,就高等学校的“产品”内涵和教育质量观问题进行了较为深入的讨论。     

高职院校实训基地ISO9001质量管理体系的应用研究*

实训基地是高职院校必不可少的办学条件,是培养高端技能型人才的重要保障,如何建好、管好实训基地已直接影响到人才培养、技术服务、校企合作等学院办学的核心问题。通过对高等院校引入ISO9001质量管理体系的现状分析,阐述了高职院校实训基地实施ISO9001质量管理体系的必要性,论述了ISO9001质量管理思想在实训基地管理实践中的重点问题及具体成效。     

邯郸市中小企业开展ISO14001认证浅析

探讨了邯郸市ISO14001认证中,中小企业认证工作几乎处于空白的现状,提出了中小企业开展 ISO14001认证的可行性及优势,并对认证工作中存在的问题提出了对策。     

An ISO 9001:2000-based framework for realizing quality in small businesses

The purpose of ISO 9001:2000 Quality Management System (QMS) is to provide businesses with a model to grow systematically while assuring the quality of their products. The validity of ISO 9001:2000 QMS stems, largely, from the fact that the best minds worldwide have contributed to its development and maintenance, and the fact that many companies have reported real business gains because of its implementation. Unfortunately, many small businesses fail to survive due to the absence or lack of adequate system for managing quality. An obvious recommendation would be to implement ISO 9001:2000 QMS. Nevertheless, small businesses often cite lack of resources and time as the main reasons for not implementing ISO 9001:2000 QMS.     

The adoption of multiple certification standards: perceived performance implications of quality,environmental and health & safety certifications

This study assesses the combined impact of multiple certifications (i.e. ISO 9001, ISO 14001, OHSAS 18001) on perceived performance dimensions related to quality, environmental and occupational health and safety. Using survey data collected from 59 Irish manufacturing plants in 2014, we employed MANCOVA and regression analysis to test our proposed hypothesis. The results suggest that companies that are simultaneously ISO 9001, ISO 14001 and OHSAS 18001 certified are significantly better performers with regard to environmental and occupational health and safety compared to companies without multiple certifications. However, from a perceived quality performance perspective, having these multiple certifications doesn’t seem to be an effective performance improvement tool.     

Open innovation and quality management: the moderating role of interorganisational IT infrastructure and complementary learning styles

This study seeks to explain the influence of quality management on the relationship between open innovation and performance. We propose that, to contribute to open innovation performance, an organisation’s commitment to quality improvement must rely on the combination of its own resources and capabilities and its open innovation partners’ resources and capabilities. Specifically, we examine the moderating role of an interorganisational IT infrastructure and the complementarity of learning styles among an organisation committed to quality improvement and its supply network. Using data from 270 managers of European firms, our results show that the negative effects of quality management on open innovation performance can be overcome by complementing the organisation’s learning style with that of its open innovation partner, particularly, its supply network, and, most importantly, obtaining information technologies compatible with those of its supply network members.     

Evolution of Quality: First Fifty Issues of Production and Operations Management

Many contributions have been made to the field of quality since the inaugural issue of Production and Operations Management in 1992. The first issue called for more research and teaching on TQM, which resulted in two special issues dedicated to TQM. Many other articles related to quality have also been published in the first fifty issues of the journal on topics ranging from technical methods to the Baldrige Award and ISO 9000. As we review these articles, we assess their contribution and the progression of the field of quality. Although past research has advanced our understanding of quality, there still exists many research opportunities in developing more theory, using additional research methodologies, and studying emerging topics in this field.