Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media

Value changes and the rapid emergence of media innovations (internet, social web) in society lead to an institutionalization of crisis communication, in which especially new media play a crucial role. The key contributions of the paper include deepening and refocusing the theoretical foundations of crisis communication by experimentally analyzing the effects of traditional and social-media strategies on the recipients’ perceptions of reputation; and by analyzing the effects or crisis responses on the recipients’ secondary crisis communications (e.g., sharing information and leaving a message) and reactions (e.g., willingness to boycott). The results indicated that the medium matters more than the message. For all three dependent measures - reputation, secondary crisis communication and reactions - main effects of medium occurred, whereas the message had only a significant main effect on secondary crisis reactions.     

透视科学技术引发的信任危机——以测谎仪、DNA亲子鉴定为视角

科学技术是一把双刃剑,它给人类社会带来了前所未有的物质文明和精神文明。与此同时,它的负面效应也日益凸显。其中,科技进步所引发的信任危机越来越受到人们的高度关注。以测谎仪、DNA亲子鉴定为切入点,梳理和把握科学技术引起的信任危机的典型表现、产生根源,并尝试提出相应的对策,力求为人们深化对科学技术的认识、培养理性的科学技术观提供有价值的理论参考。     

“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal

By analyzing the online social construction of Christian Dior’s 2019 Sauvage ad, the present study contributes to the literature on public relations and diversity from the perspective of cultural appropriation, a research line that has remained unexplored. The study builds on Coombs and Tachkova’s (2018) recommendation for a theoretical and practical delineation between crises related to products, services and operations, and scandals (crises that spur moral outrage). The results reveal that the online users’ perceptions of cultural appropriation require communicative approaches that differ from previously employed crisis communication practices. A primary and secondary type of moral outrage were found to thrive in the aftermath of the scandal. The foundation of the primary moral outrage constituted perceived injustice, exploitation, and controllability, as users attributed a high level of responsibility for a corporate scandal they deemed preventable. The secondary type of moral outrage revealed the users’ concern about injustice, referred to as double standards vis-à-vis the cultural appropriation of ethnic groups that had not been historically marginalized. Implications for theory and practice are discussed.     

Examining characteristics of prebunking strategies to overcome PR disinformation attacks

In 2020, Twitter launched a new strategy dubbed ‘prebunking’ in hopes of pre-emptively countering false information about voting by mail and election results. Prebunking was touted as a potential solution; however, little empirical research has tested the strategy to examine its effectiveness towards disinformation in the realm of public relations. Exploring PR-based disinformation attacks as a paracrisis, the purpose of this online quasi-experimental design study (N = 965) was to investigate the effects of an attack and how prebunking strategies, grounded in inoculation theory, can protect organizational outcomes (i.e., reputation and credibility) by interweaving positive psychology. In addition to examining effects on attitudinal components, this study also inspected dimensions of social amplification to determine if prebunking messages can thwart the spread of disinformation via Facebook. Findings provide insight into advancing the conceptual framework of proactive disinformation responses for crisis communication by demonstrating the success of using prebunking with autonomy support and explicit details to thwart adverse effects of disinformation.     

金融危机与金融安全的国际法思考

金融是现代经济的核心,金融全球化是国际金融发展的大趋势。金融全球化有其利也有其弊,近年来多次金融危机逐渐变为2008年全球金融危机,是与之关联的。当前全球金融危机意味着一个＂时代的终结＂,给世界带来一些重要的警示：一是金融创新要适度,金融监管要完善;二是＂虚拟经济＂不能远离实体经济;三是居民的消费需求不能严重超过居民的收入;四是构建公平有效的全球金融监管体系,构建没有货币霸权的全球货币体系。防范全球金融危机需国际间的法律防范与合作措施。对国际金融法应有一些新的思考：一是在总纲中要明确建立起一个全球公平、公正、有效的国际金融新秩序。二是国际金融法必须包括金融交易、金融规则和监管关系。三是改进国际货币制度。四是际银行监管合作制度。五是国际证券监管制度。六是国际保险监管制度。     

2008全球金融危机成因综述及简评

金融危机是指一个国家或几个国家与地区的全部或大部分金融指标(如:短期利率、货币资产、证券、房地产、土地(价格)、商业破产数和金融机构倒闭数)的急剧、短暂和超周期的恶化.2007年底以来,美国次贷危机爆发,逐步演变成上世纪大萧条以来最严重的国际金融危机.这场危及全球的金融危机,其造成的原因到底是什么?本文对由美国次贷爆发而引起的全球金融危机的八种重要观点作了总结及简评,以期引起各方面的深入研讨.     

解析美国金融危机与中国面临的风险

随着美国金融危机愈演愈烈,中国将面临被转嫁危机的风险。其原因不仅是美中经济紧密相连以及中国是目前美国最大的竞争对手,还有向他国转嫁经济危机是目前美国的惯用做法以及美国早有向中国转嫁金融危机的想法。其转嫁途径主要是通过衍生金融工具等手段套取中国资产,通过对中国出口企业“赖账”来转移危机损失及通过扩张性的货币政策稀释美国债务。因此,中国必须停止对关虚拟资产的投资,考虑用外汇扶持出口型企业的发展,对美保留金融市场的开放领域,打破美元主导国际货币体系的格局,促进内需扩大和经济转型。     

企业经营危机的管理：方法与战略

文章从企业组织观的角度来探讨企业经营危机的管理,它的内容由两部分组成：一是分析企业经营危机管理的方法,作者评价了边界创造论、心理能量刺激论和经营理念变革论这三种观点的区别和联系,以及它们各自适用的范围。二是评析了克服企业经营危机的战略,通过对蜕变的管理、摇摆的管理和失败的管理这三种战略优缺点的比较,找出企业经营危机不同适应区间。目的是通过对企业经营危机不同观点进行梳理,来讨论企业经营危机的分析方法和对应危机的战略。     

美国次贷危机对我国的启示

美国次贷危机是近年来国际经济金融领域最受关注的事件之一。对于正处于经济繁盛期的我国来说,这一场危机为中国敲响了居安思危的警钟。通过分析美国次贷危机的产生过程和原因,可以从中找出有益于我国的启示。     

The Israeli Mossad and the media: Historical and theoretical perspectives

This essay presents for the first time an integrated and comprehensive historical analysis of the relationship between the external intelligence service in Israel, the Mossad, and the media. The theoretical framework of this research demonstrates the significance of analyzing the relationship through the lens of a challenge–response model, based primarily on public relations literature. Since different changes have taken place in society, culture and media, it is crucial to define what issues the Mossad faced during each era in order to accurately evaluate its strategic communications. The Mossad's ability to cope efficiently with crisis situations was majorly influenced by the proportions between the challenges and the responses.