Videoing Supervision: Messages for Probation Practice

This paper reports on a PhD study, investigating the supervision of women service users (WSUs), by probation officers (POs) based on video data of one-to-one supervision sessions. The research identifies competing agendas of probation in England and Wales – one side emphasises punishment, whilst the other encourages humanistic, relationship-based practices. POs, routinely juggling these opposing expectations, appreciate traditional probation values of giving the WSU a voice and embracing psychodynamic approaches, to provide structure and support in confronting the complexities of officer/service user interactions. However, the data show that driven by managerialist enforcement requirements, it is the punitive discourse which is more frequently translated into practice. Organisational pressures, feelings about the person opposite, the offence or the individual’s background can manifest as conscious or unconscious micro-messages or masking messages. Just as SUs put on masks to disguise negative emotions or feel powerful, so too do POs; POs recognise masks and deceptions in SUs and, similarly, SUs are aware of this dynamic with POs. The research identifies practitioner ambivalence to certain narratives, particularly sexual abuse or poor mental health and, it is argued, reflective supervision is needed to deconstruct difficult personal and professional issues.     

Women’s experiences of,and attitudes to,maternity education across the perinatal period in Victoria,Australia: A mixed-methods approach

Background

While the provision of maternity education across the perinatal period can increase the confidence and self-efficacy in childbearing women, there is still thought to be a lack of effective educational resources for parenthood. This study, conducted in Victoria, Australia, investigated women’s experiences of, and attitudes to education communicated in maternity service provision.

现代服务业供应链整合与上海国际贸易中心建设

在当今经济全球化背景下,供应链日益成为产业组织的一种主流生产模式,高端与专业性服务业的供应链整合尤为重要。服务企业能否形成以其为核心的供应链,关键取决于各自的供应链管理能力。通过考察上海商贸、金融、物流、计算机与信息服务业等涉及国际贸易中心建设的关键服务行业,在分析上海国际贸易中心建设中现代服务业供应链整合发展的现状与存在问题的基础上,提出上海增强服务业供应链整合能力的对策建议。     

进一步完善来沪人员服务和管理,推进城乡统筹发展——上海解决“新二元结构”的途径、前景及举措

国家＂十二五＂规划明确提出,特大型城市要合理控制人口规模,同时要坚持因地制宜、分步推进,把有稳定劳动关系并在城镇居住一定年限的农民工及其家属逐步转为城镇居民;对暂时不具备在城镇落户的农民工,要改善公共服务,加强权益保护。上海作为外来人口规模庞大的特大型城市,必须高度重视解决＂新二元结构＂,既要积极改善来沪人员的公共服务,促进符合条件的来沪人员不断融入上海,又要合理控制人口规模,防止＂城市病＂。     

天津科技服务业发展研究——产业协同和制度谐振的视角

在界定科技服务业内涵的基础上,提出了科技服务业发展动因的理论框架,认为科技服务业与其他高技术行业的产业协同和科技服务业与制度的谐振是科技服务业发展的主要动因。运用统计数据分析了天津市科技服务业的发展历程和现状,对比了天津、深圳、北京和上海的科技服务业发展。分析了天津高新技术产业和制度环境对科技服务业发展的影响,以及这两方面动因与其他城市的差别。天津科技服务业发展与其他城市相比还有差距,主因在于高新技术产业发展和制度环境滞后,未来的发展需要从借力金融创新和滨海新区建设、加大政策倾斜和投入、推进市场化改革等方向入手。     

浅议西藏公共图书馆读者服务工作——以西藏自治区图书馆为例

文章介绍了服务在公共图书馆事业发展中的重要性,以及公共图书馆读者服务的主要内容和功能,并以西藏自治区图书馆为例,着重分析了公共图书馆读者服务工作的现状和存在的问题,最后对西藏公共图书馆如何提高读者服务工作提出了相应对策。     

大都市服务经济发展的劳动力因素——基于从业人口数据模型的分析

本文在对比分析纽约、东京两个国外大都市服务经济发展的一般规律和劳动力变动特征基础上,以服务业从业人口结构和规模的历史数据作为切入点,对比分析上海服务业的发展状况,指出上海与纽约、东京服务经济发展的差距及存在的主要问题。并进一步构建了基于从业人口数据回归分析的服务经济发展预测模型,运用该模型对上海市未来服务经济从业人口的比重进行预测．分析表明上海的服务业发展正处于加速增长期,并仍将保持快速发展的势头,按此速度到2020年其从业人数比重可达80％;要实现上海服务经济的健康、快速发展应采取积极的人才引进战略和人口政策。     

Moving Ahead,Falling Apart,Losing Power: Three Narratives to the Development of Human Services

Scholars agree that we live in a society in which the lion’s share of human needs is supplied by formal organizations. This article deals with how society reached this situation and the challenges embedded in it. We will postulate that there are three basic narratives of human services, which we have named the progress, the social disintegration, and the power narrative. The narratives will be demonstrated through examples from the field of juvenile and adolescent mental health services. We claim that meaningful professional training in human services must expose students to the interpretations, insights, and possible directions for practice in light of each of the narratives.