FoxPro2.5开发计划生育管理信息系统

本文分析了微机ＤＢＭＳ———ＦｏｘＰｒｏ２．５的特点及其在开发应用系统的优势和不足,介绍了独立实现的计划生育管理信息系统,还就应用系统的实现方式,对比了事件驱动方式与传统的菜单驱动方式     

Institutional Ethnography and Experience as Data

Experience, as concept, is contested among feminists as to its epistemological status, thus its usefulness in knowledge claims. Institutional ethnography (Smith 1987) is a feminist methodology that nonetheless relies fundamentally on people's experience. Not as Truth, nor the object of inquiry, but as thepoint d'appui for sociological inquiry. This article offers a demonstration of institutional enthnography using observational and interview data that show experience as methodologically central to a trustworthy analysis. A moment in the work lives of nursing assistants in a long-term care setting is captured by a participant observer. The analysis produces two lines of argument. One is methodological; it is argued that nursing assistants' experiences are an entry into the social relations of the setting that, when mapped and disclosed, make those experiences understandable in terms of the ruling arrangements permeating both the organization and their own experiences. The other argument is substantive; the inquiry uncovers how a quality improvement' strategy in a long term care hospital in Canada is reorganizing caregivers' values and practices toward a market orientation in which care appears to be compromised. Use of experience as data in this approach holds the analysis accountable to everyday/everynight actualities in a lived world.     

智慧导向型知识管理的一种分析框架

本文在剖析知识、智慧的概念及其内在关系的基础上,从知识和智慧有机结合角度提出了一种分层次的智慧导向型知识管理分析框架。该框架反映了知识与智慧之间相互补充、相互促进的内在统一性,并分别将知识管理和组织智慧看作手段和导向,给出了知识和智慧两个层面的集成管理策略,体现了一种全新的系统知识管理思想。其目的是使组织更加有效地实施知识管理战略,更好地发挥知识的效能,从而使组织适应环境的变化,达到与环境长期和谐共存。最后指出了本文观点对组织实施知识管理的影响和借鉴作用。     

创业管理:管理工作面临的新挑战

进入新世纪以来,创业与创业精神受到广泛关注,人们并不单纯研究个体的创业行为,而是将创业与创业精神拓展到已经存在的公司甚至是大公司,拓展到非赢利组织和整个社会,创业与创业精神成为动态复杂环境下管理者的思维模式和行为准则。创业管理作为一门新兴的交叉学科已经受到广泛关注,创业管理是对传统管理理论的一种挑战。本文以个体创业与公司创业的差异为主线,揭示了创业管理领域的一些具有创新性的研究课题,希望对创业管理理论和实践的探索能够起到推动作用。     

我国上市公司盈余管理行为的实证分析

我国证券市场存在较为严重的盈余管理现象.针对该现象,本文从盈余管理动机出发,分析我国上市公司盈余管理的行为特征.本文采用管理后盈余分布法,研究了我国上市公司2001年至2003年净资产收益率(ROE)的分布特征,发现我国上市公司仍然存在很强的盈余管理动机,而且我国上市公司盈余管理的行为受到政府监管的影响.最后,本文在实证研究的基础上提出了治理盈余管理的几点建议.     

市场定位战略的综合模型研究

本文构建了帮助企业界定有竞争力的定位战略的综合模型,即市场定位方法的钻石模型.本文认为,定位涉及三个关键任务:(1)准确识别目标顾客的需要并确定定位的外延或范围;(2)明确企业在定位主张中强调的顾客收益和价值;(3)制定相应的4P战略以支持定位主张.因此,市场定位需要沿着三个维度展开:(1)制定定位战略的程序;(2)在程序维度的每个具体步骤上需要完成的核心任务;(3)任务维度的每个具体举措所涉及的4P范畴.钻石模型就是整合了这三个维度的理论框架.本文对钻石模型的理论优势和对营销实务的指导作用进行了实证检验.     

An access network design problem with end-to-end QoS constraints

In this paper, we present an access network design problem with end-to-end quality of service (QoS) requirement. The problem can be conceptualized as a two-level hierarchical location-allocation problem on the tree topology with nonlinear side constraints. The objective function of the nonlinear mixed integer programming model minimizes the total cost of switch and fiber cable, while satisfying demand within the prescribed level of QoS. By exploiting the inherent structure of the nonlinear QoS constraints, we develop linearization techniques for finding an optimal solution. Also, we devise an effective exact optimal algorithm within the context of disjunctive constraint generation. We present promising computational results that demonstrate the effectiveness of the proposed solution procedure.     

Mixed integer (0–1) fractional programming for decision support in paper production industry

This paper presents an effective and efficient method for solving a special class of mixed integer fractional programming (FP) problems. We take a classical reformulation approach for continuous FP as a starting point and extend it for solving a more general class of mixed integer (0–1) fractional programming problems.To stress the practical relevance of the research we focus on a real-life application in paper production industry. The constantly advancing physical knowledge of large scale pulp and paper production did have a substantial impact on an existing DSS in which mixed integer (0–1) fractional programming is introduced. We show that the motivation to solve a real-life fractional programming problem can provide the basis for a new approach in a new context that has an added value of its own, even outside the given application area. We describe the main characteristics of the DSS, the necessity to develop a non-iterative solution procedure and demonstrate both the effectiveness and efficiency of the proposed approach from practical data sets.     

Staff rostering in call centers providing employee transportation

We address the staff rostering problem in call centers with the goal of balancing operational cost, agent satisfaction and customer service objectives. In metropolitan cities such as Istanbul and Mumbai, call centers provide the transportation of their staff so that shuttle costs constitute a significant part of the operational costs. We develop a mixed integer programming model that incorporates the shuttle requirements at the beginning and end of the shifts into the agent-shift assignment decisions, while considering the skill sets of the agents, and other constraints due to workforce regulations and agent preferences. We analyze model solutions for a banking call center under various management priorities to understand the interactions among the conflicting objectives. We show that considering transportation costs as well as agent preferences in agent-shift assignments provides significant benefits in terms of both cost savings and employee satisfaction.     

A bibliometric analysis of operations research and management science

Bibliometric analysis is the quantitative study of bibliographic material. It provides a general picture of a research field that can be classified by papers, authors and journals. This paper presents a bibliometric overview of research published in operations research and management science in recent decades. The main objective of this study is to identify some of the most relevant research in this field and some of the newest trends according to the information found in the Web of Science database. Several classifications are made, including an analysis of the most influential journals, the two hundred most cited papers of all time and the most productive and influential authors. The results obtained are in accordance with the common wisdom, although some variations are found.