互联网之火：网络舆情和时代焦虑 ——从南京的突发事件谈起

社会转型时期各种矛盾凸显激化,以门为表征的突发事件集中爆发。这其中,互联网既是真相披露者,也是情绪煽动者;既有为建构所必须的解构,也有勇猛不能掩饰的粗暴。十几年来,互联网不断颁布新的尺度,强迫传统媒体调整竞合,从而逐渐形成新的传播语境,宣告新的价值体系。在新语境下,精英与草根的位格关系和互动结构,都发生了颠覆式的变化。他们之间的话语冲突源自于精英对网络的隔膜和草根的群体盲目,这种双重误区,使得社会焦虑指数交替升级,政府与群众、草根与精英、中心与边缘之间不断发生进退博弈,比照自适。网络话语的冲突也正是时代焦虑的媒体映像,网络舆情既是民意的自然体现,也可为官方决策提供参考。     

Strengths,weaknesses, opportunities,and threats to housing first in Metro Vancouver

ObjectivesTo understand the experience of Metro Vancouver’s Homelessness Partnering Strategy-funded Housing First program and how it is functioning from the perspective of a representative sample of providers and clients who deliver and receive HF services.MethodsThirty-four clients and providers who currently or formerly delivered HF in Metro Vancouver participated in one-on-one interviews (n = 26) or focus groups (n = 8) between March and April 2017 and data were thematically analyzed.ResultsStrengths of the HF program included: the ability to transition persons from the street into housing with individualized service supports and, in certain cases, with 12-month rent subsidies, household goods, and connection to community resources. Identified program weaknesses were: eligibility criteria, limited rent subsidy funds, limited provider capacity, and workload burden. Suggested opportunities to improve HF were: streamlining federal and provincial reporting and rent subsidy systems and building friendly landlord networks. Potential threats to HF described were: limited affordable housing, stigma and discrimination toward clients, inadequate income assistance, and limited opportunity for cross-sector collaboration.ConclusionsThe delivery of HF in regions that have limited affordable housing presents unique challenges. Recommendations are provided to improve HF practice and policy in these contexts.     

Revisiting the relationship between public relations and marketing: Encroachment and social media

Although public relations and marketing trade presses regularly discuss the conflict between the functions (e.g., Ecker, 2013; Havartin, 2013), academic researchers focused on the issue primarily in the 1980s and 1990s. The drop in public relations and marketing encroachment research does not parallel a drop in encroachment in practice, especially in light of today’s social media environment. In fact, historic tension between public relations and marketing intensified with the incorporation of social media into communication efforts. This paper updates the study of encroachment by reviewing the historical views of the topic, proposes ways that social media use has intensified issues related to role encroachment between public relations and marketing professionals, and outlines questions to guide future study of these topics.     

Crisis perceptions,relationship, and communicative behaviors of employees: Internal public segmentation approach

This study examines when and why employees engage in external communicative behaviors during the periods of a corporate crisis. Combining a cross-situational factor (i.e., pre-crisis relationship quality) and a situational factor (i.e., crisis-specific perceptions), this study segments internal publics to understand employees’ motivations of becoming advocates for or adversaries of their organization. The results of an online survey demonstrated that employees’ pre-crisis relationship to their organization plays a critical role in encouraging them to advocate for their company; meanwhile, their crisis-perception—whether they feel fewer constraints in solving a crisis—is more likely to make them share negative information externally. Segmented groups of employees with high levels of both relationship and activeness are most likely to engage in both positive and negative external communication behaviors. Theoretical and practical implications for public relations and internal crisis communication are suggested.     

节能服务法律制度研究

节能不是义务,而是一种商品,一个产业,节能服务更是一种产业。节能的时代要求催生了数千亿元的节能服务市场,但是节能服务法律制度的不完善严重制约着节能服务市场的发展,本文希望通过对节能服务法律制度的研究,提出一些对我国节能服务市场发展的可行性建议。     

需求取向社区贫困家庭志愿服务的探索

贫困救助是我国社会服务的永恒主题,城市最低生活保障制度和农村五保制度为解决贫困问题提供了制度保障。但是,贫困是一个复杂的持续性的社会问题,社会保障政策的公共性与弹性要求以及社会的不断变迁,使得贫困救助需求的差异性和变化性难以得到有效满足。社区志愿服务以其贴近居民生活的服务特点,可以有效地填补社会救助政策的漏洞。本文描述了社区贫困家庭的现状及其特点,揭示了当前社区服务和社会政策存在的缝隙;立足社区贫困家庭的需要,提出了社区贫困家庭志愿服务应该提供的主要服务内容,寄望建设一个符合中国社会文化情境和具体家庭需求的社区贫困家庭志愿服务。     

试论农村环境保护中公众参与现状与提升策略

农民在农村环境保护中公众参与不足,总体体现为被动参与状态。这归因于农民在观念上欠缺整体性的认识,环境权利意识薄弱,农村环保公众参与的法律规定不明晰等。将农民的公众参与由被动化为主动有三大策略,包括健全农村公众参与环境保护的法律法规,提高农民的环境权利意识;加强环境信息公开,激发农民参与环境保护的主观能动性;发展农村环境保护的社会组织,丰富公众参与渠道等。     

民族法制的中国经验及其贡献

在中国，平等、团结、互助的社会主义民族关系已经建立并进一步巩固发展，这是实施民族区域自治制度的结果，它为当代国际社会解决民族问题提供了有益的经验。这些经验是对民族团结概念作宪法安排以建构公民认同；以少数民族干部制度作为沟通的制度性安排；自治权作为发展权的制度设置以实现各民族的共同繁荣发展；设立少数民族聚居区的独特安排，保证了民族关系历史与现实的统一；以多元与一体并存的发展形式，保证各民族语言文化的平等共同发展。     

和平对我们意味着什么？

从普世的层面来说,和平指的是人类作为一个共同体之内部的和谐相处关系状态。在比较具体的层面,可以将和平放置在中国历史、传统、文化,以及现实处境的场域中来做充分注意文化差异性的思考。和平是一种宁静的状态,是一切公共关系、秩序的最高原则。真正、持久的和平必须建立在一种珍视和平价值的文化基础上。人类必须建设一种浓郁的和平文化,使之成为比竞争文化更为基础性的自觉。世界和平是世界人民的诉求,必须由世界人民通过对话、交流、融合建设起来。和平是所有人类的根本需求,是最值得珍视的人类社会状态,保持和平,需要建设和平的文化,也需要国际秩序保障机制的改革建设。     

英国地方政府绩效管理制度运作的经验与启示

基于公共资源的有限性、政府支出与有效率公共政策间的低相关性及民主赤字的风险性三大前提,要求地方政府必须按照绩效标准或结果导向标准进行政府治理已成为人们的共识,而为了实现这种有效的政府运营机制,则还需依赖建立并推行一套行之有效的地方政府绩效评估制度。为此,首先探讨当前各国地方政府治理活动中出现的问题,了解问题产生的原因,阐释对地方政府建构绩效评价制度的必要性。然后,分析英国政府绩效管理制度中最佳价值体制的内涵及运作方式,总结其有益的经验。在此基础上,针对我国在进行地方政府绩效评价时应注意的问题提出相关的对策建议。