基于突变级数法的客户关系管理能力综合评价

客户关系管理（CRM）能力是企业求得生存与发展的重要资源,是衡量企业CRM活动是否有效的关键。客观地评价企业CRM能力,有利于推断企业在未来竞争中可能的地位,也为企业准确把握自身CRM能力提供必要的数据支持,从而决定提升CRM能力的紧迫性和资源配置的有效性。依据突变级数模型建立企业CRM能力评价指标体系,以国内5家彩电企业为例,通过实证分析,对它们的CRM能力进行了评价,为企业改善和提升CRM能力提供了理论支持。     

中国巨灾保险法律制度的构建

当巨灾发生后，本应发挥作用的财产保险在灾后的赔付中缺位，这一现象引发了人们对巨灾险的思考。在发达国家，巨灾险已成为一种分散巨灾风险的常效机制，而国内巨灾险业务方始起步，法律保障制度构建也还未上路。通过对巨灾险及其法律制度的域外考察，中国现行的巨灾保险制度需要深刻的检讨，根据目前条件，中国的巨灾保险宜采用立法促进、商业保险机构担当并由政府推动的方式，通过对立法机构、政府、保险业的角色及职能进行定位、对赔付及巨灾险的运作方式进行规定，构建起中国巨灾险的运作制度和法律框架。     

A Critical Look at Risk Assessments for Global Catastrophes

Recent articles by Busza et al. (BJSW) and Dar et al. (DDH) argue that astrophysical data can be used to establish small bounds on the risk of a "killer strangelet" catastrophe scenario in the RHIC and ALICE collider experiments. The case for the safety of the experiments set out by BJSW does not rely solely on these bounds, but on theoretical arguments, which BJSW find sufficiently compelling to firmly exclude any possibility of catastrophe. Nonetheless, DDH and other commentators (initially including BJSW) suggested that these empirical bounds alone do give sufficient reassurance. This seems unsupportable when the bounds are expressed in terms of expectation value-a good measure, according to standard risk analysis arguments. For example, DDH's main bound, p(catastrophe) < 2 x 10(-8), implies only that the expectation value of the number of deaths is bounded by 120; BJSW's most conservative bound implies the expectation value of the number of deaths is bounded by 60,000. This article reappraises the DDH and BJSW risk bounds by comparing risk policy in other areas. For example, it is noted that, even if highly risk-tolerant assumptions are made and no value is placed on the lives of future generations, a catastrophe risk no higher than approximately 10(-15) per year would be required for consistency with established policy for radiation hazard risk minimization. Allowing for risk aversion and for future lives, a respectable case can be made for requiring a bound many orders of magnitude smaller. In summary, the costs of small risks of catastrophe have been significantly underestimated by BJSW (initially), by DDH, and by other commentators. Future policy on catastrophe risks would be more rational, and more deserving of public trust, if acceptable risk bounds were generally agreed upon ahead of time and if serious research on whether those bounds could indeed be guaranteed was carried out well in advance of any hypothetically risky experiment, with the relevant debates involving experts with no stake in the experiments under consideration.     

基于Copula-EVT模型的巨灾再保险定价

基于巨灾损失具有厚尾分布的特征,采用POT极值模型分别估计两个保险标的的边缘分布,并用二元Copula函数刻画这两个标的的关联性,同时应用Monte Carlo模拟方法估算巨灾再保险的纯保费。通过对洪水损失数据的实证分析表明:Clayton Copula函数能较好地反映两标的间的相关结构;起赔点的设定是影响纯保费的重要因素,且起赔点按条件分位点取值更优更合理。研究结果对保险人开发多元保险标的的巨灾再保险具有重要的参考价值。     

The Financial Management of Catastrophic Flood Risks in Emerging-Economy Countries

This article examines the potential of pre- and post-disaster instruments for funding disaster response and recovery and for creating incentives for flood loss mitigation in countries with emerging or transition economies. As a concrete case, we discuss the disaster recovery arrangements following the 1997 flood disaster in Poland. We examine the advantages and limitations of hedging instruments, which are instruments for transferring the risk to investors either through insurance or capital market-based securities. We compare these mechanisms with financing instruments whereby the government sets aside funds prior to a disaster or taps its own funding sources after the event occurs. We show how hedging instruments can be designed to create incentives for the mitigation of damage to public infrastructure using the flood proofing of a water-treatment plant on the hypothetical Topping River as an illustrative example. We conclude that hedging instruments can be an attractive alternative to financing instruments that have been traditionally used in the poorer, emerging-economy countries to fund disaster recovery. Since very poor countries are likely to have difficulty paying the price of protection prior to a disaster, we suggest that international lending institutions consider innovations for subsidizing these payments.     

两岸主流媒体关于"9·11"事件报道的比较分析--以《人民日报》、《联合报》为例

由对“9.11”事件前后海峡两岸主流媒体的有半报道的分析表明，中国大陆媒体立足于和政府立场的高度一致,注重报道和反映本国的国际地位和影响,台湾地区媒体则用商业化的方式追求新闻可读性,注意捕捉戏剧性细节;两岸差别是不同的新闻体制和媒介运作模式在国际突发事件报道领域的投射。     

基于风险定价框架的巨灾债券定价模型比较研究

LFC模型、Wang两因素模型和Christofides模型是风险定价框架下的三个典型巨灾债券定价模型。通过对这三个典型巨灾债券定价模型进行比较研究后,我们认为,在未来的巨灾债券定价过程中,可以在过去交易的加权平均的风险厌恶水平ρ值的基础上进行调整,利用Christofides模型得到一个大致的价格范围。     

关于推进我国巨灾债券的研究

我国是巨灾损失最严重的国家之一,巨灾风险的潜在压力巨大,推进巨灾债券的开展具有积极意义。在我国具体操作环境下,开展巨灾债券所面临的现实问题主要包括市场、技术、法律监管、税收等。因此,"营造环境、建立指数体系、做好发行试点、稳步推进",是我国发展巨灾债券的思路。     

农业巨灾保险机制的研究述评

近年来,农业巨灾已对农业生产和人类生命、财产造成无法估量的损失,建立和完善农业巨灾保险机制已经迫在眉睫。为此,本文以农业巨灾保险机制设计的路径推进为线索,利用保险经济学等理论工具,从农业巨灾风险的可保险性出发,在比较了几种传统的农业巨灾风险分散机制后,以农业再保险制度安排为重点,对国内外相关文献进行了归纳和梳理,阐述了农业巨灾保险机制设计的研究进展情况以及急需解决的关键问题,以期为国内的进一步研究和实践应用提供有益参考。     

EDITOR'S NOTE ON PERFORMING LOVE

Since the first Gulf War, we have witnessed a global repositioning of the visual communication practices, utilities and techniques of the state and media as regards political mobilization, identity formation, geographic perception, political violence, urban planning, public safety and human rights. The circulation, of anthropologically threatening images of violence, terror, covert infection and social suffering has intensified in our public culture. Examining perceptual systems of global risk, this essay asks: what is the visual structure of the historical catastrophe as mediatic event? How do visual cultures and technologies of risk and threat perception stratify sensory experience? How do visual cultures of risk affect how perpetuators and victims of violence and human rights violations depict their political experience as historical truth?