Die Implementierung des Qualitätsmanagements in sozialen Einrichtungen

The implementation of quality management in social organizations. An evaluation of the results The article presents the results of an evaluation of the introduction prozess of the quality management in social organizations. In particular it illustrates the grounds of the specific features and differences of the participation procedures in this process. A prerequisite for a success is the bottom up procedere that recognizes and uses the resources, competencies and functions of the employees and managers. A formal optimizing of the operational processes will not induce a reorientation. If it does not succeed to internalize new approaches on the basis of a longterm learning process, the quality management will remain a paper and it will fail.     

Qualitätsmanagement: Entwicklung,Problemfelder und ein integrativer Lösungsvorschlag

Quality Management: History, problems and an integrative modelStarting with a critical examination of the history and the commonly known concepts and systems of Quality Management, the paper discusses a broader understanding of quality in a genuinely managerial perspective. This is shown by generating and applying five basic dimensions of the quality concept. An integrative concept of Quality Management is presented.     

Übertragung und Gegenübertragung in der Supervision Eine Auseinandersetzung mit Bernd Oberfhoff

Transference and counter-transference in supervision. A discussion with Bernd Oberhoff The autor demonstrates in a discussion with the new important monograph about ?Transference and Counter-transference in Supervision“ by Bernd Oberhoff: This significant technique of the psychoanalytical approach must be fundamentally transformed regarding an application in supervision. But in consequence this technique loses her previous utility. This is the tragedy of this approach.     

Führung — der unterschätzte Beruf

Leadership — an underestimated profession. From a greenhorn of leadership to a qualified manager The author presents an empirical inquiery, basing on interviews with 10 recently appointed managers. She demontrates, that managers hardly ever are prepared for her job in advance. This may lead to several problems, up to a demotivation of all persons envolved. The author proposes a procedure of personal development with three elements: seminars to impart knowledge, employment of internal mentors and of external coaches.     

关于发挥思想政治课德育功能的思考

充分发挥思想政治课的德育功能,不仅是实现思想政治课德育目标的基本要求,也是实施素质教育的重要内容。发挥思想政治课的德育功能,要确立新的课程理念,坚持以"学生发展为本";改革和优化课堂教学,实现课堂教学的价值转移;坚持理论联系实际,使思想政治教育有的放矢。     

新形势下高校学生教育管理体制的思考——兼议“思想品德”课教师与学生管理干部的兼容

高校内部管理体制改革对学生管理工作提出了新的要求,传统的学生管理模式已不能适应新形势的发展,社区以其较强的稳定性必将成为学生管理的落脚点,社团和课程班级是完全学分制下学生社区管理的必要补充;学生政工干部队伍是学生管理的主要力量,"思想品德"课程教学是学生思想道德修养的重要途径,将学生教育管理和思想品德教学本属一个矛盾的两个方面还原为一体,是提高思想教育和教学两方面质量的必要手段。     

Coaching und Psychotherapie — Differenz und Konvergenz

Coaching and psychotherapy — difference and convergence. A discussion on counseling between professional and personal issuesThe author discusses the relation between coaching and psychotherapy. He emphasises several crucial differences, but here he is concerned with the interfaces between these formats. He demonstrates, that in many cases psychotherapeutic views — basing on corresponding qualifications — may offer an important improvement of coaching. This is illustrated by some case studies.     

Die Rolle von Psycholog/innen in den Medien

The role of psychologists in the mediaDiscribing the phenomena of frequently asking journalists the authors are trying to describe the social meaning of role-and functiontaking of the science of psychology in the public discussion. They are following the question whether it could be possible to publish scientific results without banalizing, taking part in voyerism and reprehensible emotion creating.     

人民日报特约评论员《评所谓“民族问题的实质是阶级问题”》的由来

文章回顾了20世纪50年代前、中期我国民族政策的正确性及其实施效果,阐述了50年代后期民族问题方面的"左"倾错误,尤其是"民族问题实质是阶级问题"的提法出台的背景及其危害,以及十一届三中全会后,纠正这一错误提法的经历。     

学习探究的认识反映论基础——学习观、教学策略与互动式课堂三维一体理念再解读

在汉、英双语并存的语言环境中,英语教学需要研究行为、意识与反映的联系机制。关注教学中普遍存在的“母语干扰”现象,要认识到母语干扰的本身也是一种母语促进,是一种可资利用的潜在教学情境资源;整合孤立语与屈折语的比较学习,在比较中完成识记与学习掌握;探索互动式教学的意识反映,利用其在行为活动与意念发生的课堂应答机制。这些,都具有教学实践价值。