Internet risks and expert views: a case study of the insider perspectives of youth workers in Hong Kong

This study collects and analyses the viewpoints of front-line youth workers regarding the notion of ‘Internet risks’. Previous studies have examined and discussed various dangers of the Internet. Parental, school, and governmental interventions are often called for by those concerned. The implicit assumption is that these are the people who possess the expertise to tackle the problems at hand. Through participation in three forums focusing on ‘Internet risks’, and in-depth interviews with 10 such ‘experts’ in Hong Kong, the study examines if this is a valid assumption. It finds that experts perceive Internet risks rather differently. In addition to the more conventional views about content, contact and conduct risks, our interviewees are aware that a new order is quickly emerging in the new media environment. Despite being considered as ‘experts’, they do not necessarily know how to tackle the so-called ‘youth-at-risk’. Rather, they are exploring how they would capitalize on the opportunities offered by the developments. The key findings highlight the need to critically review the notion of ‘Internet risks’. As with other risk frameworks, the ultimate aim is to develop intervention programmes. In this regard, risks are often treated as concrete problems that can be solved. Youth experts, however, find that the changing scope, speed and persistence of communication in today's information society present the biggest challenge in youth work. The existing framework of risks was unable to describe and account for such risks. In response, Internet risk has to be reconceptualized so that more updated, relevant and imaginative intervention can be introduced.     

Rating the revolution: Silicon Valley in normative perspective

Silicon Valley, California – home of Apple, Facebook, Twitter, Google, and so on – is widely regarded as the epicentre of the information revolution. However, it is not just a technical or economic phenomenon; it has also made a social revolution. The article evaluates Silicon Valley from a normative perspective, seeking to identify its real societal impact, negative as well as positive. A select review of significant literature is followed by exposition of primary data, based on in situ face-to-face interviews with Valley occupants; these range from the chief technology officer of a global brand to a homeless, unemployed Vietnam War veteran. The article organises its findings under three headings: the nature of information revolution; iCapitalism as a new technoeconomic synthesis; and the normative crisis of the information society. It concludes with a warning about ongoing attempts to clone Silicon Valley around the world.     

Blogging while Black,British and female: a critical study on discursive activism

This study explores Black British women's motivations for divulging racial and ethnic identity in the blogosphere (sometimes referred to as blogging while Black) and their use of blogs for discursive activism. It builds on previous research that gives voice to Black womens marginalized experiences through powerful counter narratives. The blogosphere is often perceived as a racially neutral space where shared interests across geographical and temporal boundaries limit the significance of racial and ethnic identity. However, the constructed narratives of Black British women in this study highlight their experiences of subtle forms of prejudice and discrimination perpetuated through dominant discourses in the mainstream media. The findings demonstrate how they use blogs as a medium for discursive activism to challenge stereotypical raced and gendered representation in the mainstream media. Much of the research on the blogosphere in Britain reflects its use by the White majority population. This study therefore extends understanding of the blogosphere and highlights alternative modes of political communication.     

Standing up to complexity: researching moral panics in social work

Moral panics are central to social work policy and practice. Voluntary agencies and statutory bodies (including governments) create and sustain moral panics in order to raise awareness of, and win support for, their own understandings of social issues and problems. This is not a neutral enterprise; on the contrary, moral panics often have consequences that are negative, whether intended or unintended. Far from leading to greater social justice and a more equal society, they may reinforce stereotypes and lead to fearful, risk-averse practice. This paper discusses one such moral panic in 2013 that centred on the story of ‘Maria’, a Bulgarian Roma child living in Greece. The paper explores the meaning and use of the concept of moral panic before unpacking this case-study example in more detail. We argue that the moral panic over ‘Maria’ has much to tell us about ideas of welfare and protection, institutional racism and children and childhood, as well as the connections between ‘private troubles’ and ‘public issues’. We conclude that social work as a profession must stand up to complexity, and in doing so, be aware of its own role in relation to moral panics.     

‘Singing acts’ from the deep North: critical perspectives on northern exotics,contemporary ethnic music and language preservation in Sámi communities

This paper discusses the relationship of northernness and performances of contemporary ethnic popular music, within the context of critical geography and postcolonial theory. The focus is on the Sámi ethnic minorities of northern Finland. The North of Finland, ‘nature-Finland’, is understood here as an imaginative region which over the course of several centuries has been constituted through various forms of stereotyping, mystifying, exoticising and othering of Sámi minorities in accordance with the nationalist endeavours of Southern Finland. While these stereotypes and preconceptions of northernness have delimited northern cultural activity, contemporary ethnic music is conceived here as a strategic tool with which stereotypes of northernness can be contested and the work of the preservation of ethnic heritage put into action. The focus is on the works of Inari Sámi-singing rap musician Amoc, Skolt Sámi-singing heavy rock girl Tiina Sanila and the North Sámi-singing hard rock band SomBy. Their music is approached as ‘singing acts’ that work as tools for the preservation of ethnic culture and minority languages and for the deconstruction of stereotypes directed at northernness. The paper claims that contemporary contexts and genres within which singing in Sámi languages takes place may inspire the audience to ponder and reconsider their own ways of perceiving Sáminess and northernness.     

Deliberations on the development of an intercultural competence curriculum

Committed to developing an institution-wide intercultural competence curriculum for master’s-level students preparing for international careers, a team of nine professors from across disciplines deliberated for a year on their fundamental understandings of intercultural competence and what it would mean to facilitate the development of that competence in students. This article recounts the team’s philosophical debates related to intercultural competence: definitions, effective methods of teaching, intersectionality of identities, Western bias in the literature, power and inequity, and the role of language learning. The deliberations became the foundation for an institution-wide curriculum, focused on helping graduates to be not only effective workers and managers in multicultural settings, but also to be leaders in social change. This article shares the conversations and considerations of the planning process and the breadth and emphasis of the curriculum that emerged. Reflections on students’ learning and recommendations for curriculum developers are offered.     

When political candidates “go positive”: the effects of flattering the rival in political communication

In the field of political communication, the effects of negative propaganda strategies have been long studied. In the current work, I investigated the perceived and actual persuasiveness of an unexplored positive propaganda strategy, i.e., addressing a flattery to the rival in a political speech. In a 2 × 2 full-factorial design experiment, a fictitious candidate (a man or a woman) flattered, or did not flatter, an opponent in a political speech. Results showed that when the candidate flattered a rival s/he influenced the likelihood of being voted through source trustworthiness evaluation, irrespective of the candidate’s gender. Theoretical and practical implications are discussed.     

Late Adapters? How Social Workers Acquire Knowledge and Skills About Technology Tools

Little is understood about the scope of information and communication technology (ICT) use in practice for agency-based social work professionals, and still less is known about how such practitioners acquire and avail themselves of opportunities to learn about ICT tools. This study asked a sample of social work field supervisors (n?=?371) to describe their personal and professional ICT use, to rank the technological sophistication of their agency, to describe the barriers and facilitators to ICT use in their organizations and to operationalize environmental opportunities for acquiring new skills and knowledge. The authors examine factors that may influence technology use: asking if organizational culture is related to uptake in the professional context, and if self-reported individual resistance to innovation and change can explain voluntary adoption of ICT tools. The results offer a portrait of how agency-based social workers are using technology in personal and professional life, describe how these supervisors learn about developing technologies for practice, and highlight the gaps in technology infrastructures among agencies, pointing to directions for further exploration.     

‘My Parents told us that they will always Treat my Brother Differently Because he is Autistic’ – Are Siblings of Autistic Children the Forgotten Ones?

Autism spectrum disorder (ASD) does not only affect the child alone, but the family unit as well. This qualitative study explored the impacts of ASD on the relationship between parents and their neuro-typical children and how the neuro-typical children cope with the impacts of having an autistic sibling in the family. Utilising principles of the social relations theory, five Singaporean families (n = 10) consisting of five mothers and five neuro-typical children were interviewed. Both the mothers and the neuro-typical children were seen to be equal agents in influencing the interactions with each other, and contributed in maintaining the close relationship through various strategies. Findings revealed that having an autistic child in the family imposed certain constraints and additional responsibilities for the family members. Despite so, the neuro-typical children coped well with such constraints. The in-depth data highlight the value of considering both the agency of mothers and the neuro-typical children and how they bidirectionally influence each other while sharing the caregiving roles for the autistic child in the family. It is strongly recommended for practitioners to incorporate elements of child's agency when expanding their scope of psychosocial intervention work with the neuro-typical children.     

Dialogic communication in the health care context: A case study of Kaiser Permanente's social media practices

This case study examines how one of the largest not-for-profit health care organizations in the US, Kaiser Permanente, uses social media to communicate with its stakeholders. Through content analysis and interviews, this study identifies the communication models reflected in a sample of social media posts and examines the organization's approach to using social media. The study finds evidence of both one-way and two-way communication models, as well as principles of dialogic communication. The implications of these findings are discussed.