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931.
932.
数据挖掘技术在保险客户关系管理中的应用 总被引:1,自引:0,他引:1
客户关系管理正逐渐成为现代企业的焦点,同时也是计算机科学中的一个活跃的研究领域.该文介绍了CRM的概念、体系结构.对CRM的核心技术数据挖掘的概念和它所用的主要分析方法进行了简要说明,以保险客户获得和客户流失分析为例,利用面向属性归纳法,说明了数据挖掘技术在保险客户关系管理中的应用. 相似文献
933.
顾客价值是顾客的利得与利失之差,企业价值则是企业的经济效益、社会效益、环境效益等的总和,两者相辅相成。为了提高它们的价值,必须加强产品价值管理,特别要理清并实施产品价值管理。 相似文献
934.
YAO Yu-hua 《华中师范大学研究生学报》2006,(1)
本文对中国和美国的音乐课程标准中属于"感受与鉴赏"教学领域的内容标准进行了对比,着重分析了在内容表述的侧重点、内容划分的层次性、课程内容中体现出来的多元文化教育问题以及学生对音乐及音乐表演的评价问题上两者之间的不同,在分析研究的基础上对我国的音乐课程标准提出了改进建议。 相似文献
935.
鉴于目前企业发展扩张中存在的问题,文章主要基于香港利丰等优秀公司的供应链管理实践,提出企业要以顾客价值为导向,树立共赢心态,采取创新的合作方式,不断优化供应链,从而不断增强企业核心优势,以“共生”思想谋求企业发展的扩张模式。 相似文献
936.
Many psychometric studies have investigated judgments concerning personal risks from technologies, activities or consumer products, but only a few studies have included judgments of risk to the environment. Thus, little is known about this aspect of environmental risk perception, and whether it differs from personal risk perception. This study investigates risk judgments for 30 consumer products of various types such as herbal remedies, mobile telephones, genetically engineered drugs, or garden pesticides. A survey was conducted in two German cities: Leipzig and West Berlin. In total, 408 subjects evaluated the consumer products with regard to personal and environmental risk (and other risk-related aspects) and whether they would recommend the product to others. The findings show statistically significant differences between the mean values of perceived personal risk and environmental risk for most products. Despite these differences, the rank order of mean personal risk and environmental risk judgments for the products is quite similar. However, separate analyses for each product reveal that correlations between perceived personal and environmental risk vary strongly across products. Multiple regression analyses with personal and environmental risk judgments as predictors and product recommendation as criterion, run separately for each consumer product, show that it is mainly the judgment of perceived personal risk that explains product recommendation. Perceived risk to the environment adds little explanatory power. The study also explores differences in judgments of personal and environmental risk with regard to two sociodemographic variables: location (former East Germany vs. West Germany) and gender. Differences in both types of risk judgments are found with regard to location but not for gender. 相似文献
937.
M. C. Wheldon M. J. Anderson B. W. Johnson 《Australian & New Zealand Journal of Statistics》2007,49(4):397-413
A versatile procedure is described comprising an application of statistical techniques to the analysis of the large, multi‐dimensional data arrays produced by electroencephalographic (EEG) measurements of human brain function. Previous analytical methods have been unable to identify objectively the precise times at which statistically significant experimental effects occur, owing to the large number of variables (electrodes) and small number of subjects, or have been restricted to two‐treatment experimental designs. Many time‐points are sampled in each experimental trial, making adjustment for multiple comparisons mandatory. Given the typically large number of comparisons and the clear dependence structure among time‐points, simple Bonferroni‐type adjustments are far too conservative. A three‐step approach is proposed: (i) summing univariate statistics across variables; (ii) using permutation tests for treatment effects at each time‐point; and (iii) adjusting for multiple comparisons using permutation distributions to control family‐wise error across the whole set of time‐points. Our approach provides an exact test of the individual hypotheses while asymptotically controlling family‐wise error in the strong sense, and can provide tests of interaction and main effects in factorial designs. An application to two experimental data sets from EEG studies is described, but the approach has application to the analysis of spatio‐temporal multivariate data gathered in many other contexts. 相似文献
938.
首先提出了电子商务时代是个性化的大规模定制生产与服务的时代 ,然后论述了企业实施以客户为中心的经营战略和客户关系管理的重要性 ,并讨论了客户关系管理系统的效用 ,最后就中国企业实施客户关系管理系统提出了几点建议 相似文献
939.
A study (N=198) was conducted to examine hypotheses derived from an emotion-based model of stigma responses to radiation sources. A model of stigma susceptibility is proposed in which affective reactions and cognitive worldviews activate predispositions to appraise and experience events in systematic ways that result in the generation of negative emotion, risk perceptions, and stigma responses. Results of structural equation modeling supported the hypotheses. Radiation sources that scored higher on a measure of stigma were included in the analyses (i.e., nuclear power plants, radioactive waste from nuclear power plants, radiation from nuclear weapons testing). Individual differences in negative reactivity and worldviews were associated with the strength of emotional appraisals that were associated, in turn, with negative emotion toward stigmatized radiation sources. As hypothesized, the model fit better with perceived risk as a function of negative emotion rather than vice versa. Finally, a measure of stigma was associated with negative emotion and, to a lesser extent, with risk perceptions. Risk communication about stigmatized objects may benefit from a more complete understanding of how affective and emotional reactions are constructed and the routes through which they affect responses and behaviors. 相似文献
940.