面向复杂性:和谐管理理论的概念、原则及框架

从传统管理面临的困境入手,分析了和谐管理理论提出的必要性,对和谐管理理论的概 念、原则和基础框架进行了阐释. 从和谐主题出发,选择优化和不确定性消减的问题解决方式, 构成和谐管理理论认识论和方法论的基本特征. 在上述分析的基础上,提出了一个系统的和谐 管理分析框架.     

数据挖掘技术在CRM中的应用

客户关系管理(CRM)是数据挖掘技术的重要应用领域,也正是因为具有数据挖掘技术的支持才使CRM具有越来越广泛的市场价值和研究价值。本篇论文综述了面向CRM的数据挖掘应用的总体研究情况。包括面向CRM数据挖掘的体系结构;从客户生命周期的角度和行业应用角度分析了CRM中数据挖掘的应用状况;最后结合当前数据挖掘技术的发展指出了CRM中数据挖掘应用的进一步发展趋势以及我国在该领域的研究方向。     

BPR项目的实施:革命性变革和渐进性变革

进入变化时代后,如何应对变化是公司的每一位成员必须面对的现实。理论界一直争论的革命性变化和渐进性变化两种策略各有其长,各有优势。本文探讨了这两种变化策略的特点,比较了它们的异同之处,并且总结了几条如何正确应用革命性变化和渐进性变化这两种策略的规则,为企业正确实施变化管理提供一定的参考价值。     

一类供应链的线性转移支付激励机制研究

针对不同的供应链设计不同的契约是供应链协作的一个重要手段。在由一个零售商和一个供应商组成的供应链中,零售商的促销努力水平对供应链的效率有重大的影响,本文提出了一种线性转移支付激励机制,且证明了在该机制的作用下,零售商将付出对整个供应链最优的促销努力水平,这时供应链的总收益将得到提高,而对新增收益的划分则取决于供应商和零售商之间的讨价还价能力。     

Quality strategies in supply chain alliances of disposable items

This paper studies a single-product distribution channel where a supplier manufactures items of a given type, some of which are defective, that are sold by a retailer who only detects a subset of the defective items, passing the rest along to customers. We conjecture the structure of the demand and cost functions, assuming customers to have a decreasing marginal aversion to bad quality while both the supplier and the retailer make marginally increasing efforts to avoid bad quality. This allows us to deduce several implicit parameters of a cost model based on observable data, such as the share of the channel margin. Once the parameters of the model are available, we analyze the result of vertical integration. Although we confirm the well-known fact that vertical integration improves the quality perceived by the customer, we characterize the supplier's decision of whether or not to provide a better quality in terms of the individual channel margins. As an alternative, we derive the conditions under which the supplier and the retailer may devise a mutually beneficial transfer contract that simultaneously increases their profit and improves quality.     

无疆世界:20世纪国际治蝗协同合作的历程

19世纪中期以来,非洲、美洲、亚洲等地的蝗灾日益严重。因蝗虫的迁飞性与群聚性,治蝗成为各国无法以边界阻隔的共同事务。进入20世纪以后,随着科技成果在治蝗中的运用,欧美国家引领了新式治蝗方法,双边、区域和国际合作成为趋势。从蝗虫研究到治蝗技术乃至除蝗管理,进入了全球同质化的模式。成立专门的国际治蝗组织、机构对各国治蝗进行指导规划,举办国际治蝗会议交流研究成果与治蝗技术,开展无疆域的合作援助等,国际的协同治理渐成常态。     

创意产业集群知识创造与分配机理研究

在分散管理模式下,由于企业个人理性与知识创造要求的集体理性的矛盾,使得企业参与知识创造积极性和利润水平都受到了一定程度的削弱。为了克服创意产业集群内知识创造过程中的机会主义,将创意产业集群内知识创造进行集成管理。通过采取集成管理,可以有效克服知识创造过程中企业的道德风险,并达到了知识成果产出最大化条件,双方的知识资本投入和利润也都得到了显著提升,从而实现集体理性和个人理性的完美统一。     

Risk analysis under attack: How risk science can address the legal,social, and reputational liabilities faced by risk analysts

The role of the risk analyst is critical in understanding and managing uncertainty. However, there is another type of uncertainty that is rarely discussed: The legal, social, and reputational liabilities of the risk analyst. Recent events have shown that professionals participating in risk analysis can be held personally liable. It is timely and important to ask: How can risk science guide risk analysis with consideration of those liabilities, particularly in response to emerging and unprecedented risk. This paper studies this topic by: (1) Categorizing how professionals with risk analysis responsibilities have historically been held liable, and (2) developing a framework to address uncertainty related to those potential liabilities. The result of this framework will enable individual analysts and organizations to investigate and manage the expectations of risk analysts and others as they apply risk principles and methods. This paper will be of interest to risk researchers, risk professionals, and industry professionals who seek maturity within their risk programs.     

Attracting talent through diversity at the top: The impact of TMT diversity and firms' efforts to promote diversity on employer attractiveness

At a time where firms encounter a “race for talent”, it is crucial for many MNCs to present themselves as attractive employers. Failing to position themselves in the international labor market can reduce firms' ability to acquire valuable international human capital, thereby generating disadvantageous organizational effects. Against this backdrop, drawing on signaling theory and employer branding literature, our paper aims to shed light on the association between nationality diversity in the executive suite and MNCs' employer attractiveness. Our lines of argument build on the notion that top management team composition can affect MNCs' efforts to promote diversity among their employees. This focus on diversity, in turn, can affect MNCs' employer attractiveness. Examining firms from various European countries, we find that top management team nationality diversity is positively associated with firms' employer attractiveness for foreign job seekers. We also show that a firm's efforts to promote diversity mediate the relationship between TMT nationality diversity and employer attractiveness. We therefore advance the academic debate on diversity as an employer branding tool and a means to enhance employer attractiveness. In practical terms, we also provide valuable insights for firms wishing to transform into (more) diverse entities.     

Scrutinising the interplay between governance and resilience in supply chain management: A systems thinking framework

Supply chain disruptions recurrently challenge end-to-end operations owing to the ambiguous understanding of the role of governance in impacting supply network resilience. This paper scrutinises the relevant literature to understand the plethora of interpretations in supply chain governance and resilience while further providing a new perspective on the representation of the interplay between governance and resilience in supply chains. In this regard, the Systems Thinking lens is adopted to pull together the typologies and constructs of supply chain governance and resilience from the literature. Methodologically, System Dynamics modelling principles are leveraged to capture the underpinning structural interdependencies in a causal loop diagram. The study reveals that endogenous and exogenous supply chain governance processes and mechanisms support the intrinsic and extrinsic resilience in networks. Overall, this research contributes to the supply chain risk management domain by synthesising the interplay between governance and resilience, identifying pertinent typologies, and articulating research propositions that can inform decision-making at policy and management levels.