A Review of Satisfaction Instruments Used in Long-Term Care Settings

Mandatory retirement for college and university faculty members will be abolished in 1994 in accordance with the amended Age Discrimination in Employment Act. The presidents of all institutions of higher learning with membership in Association of Gerontology in Higher Education, listed in the National Directory of Educational Programs in Gerontology, were asked to complete a survey that focused on the projected impact of this "uncapping."

Responses were received from 180 institutions (a 70% return rate). The typical respondent (85%-90%) anticipated that uncapping would have a negative impact on quality of instruction, scholarly contributions, and the institution's financial situation. Community relations and faculty morale were not expected to be as strongly impacted nevertheless, approximately two thirds of the respondents anticipated the effects would be negative here as well. Asked to descrlbe specific positive and negative outcomes in their own words, the presidents were more likely to cite negatives (75%) than positives (39%). Many of the responses given to the "positive" inquiry, however, were actually of a negative character, e.g., strategies for separating older faculty members from their positions despite the protection that will be granted when the amended Age Discriminatlon in Employment Act becomes effective. No respondent suggested the possibility of encouraging the continued or renewed development of their older faculty members, or of innovative plans for utilizing their abilities in different ways.     

失地农民生活满意度及其影响因素分析——以杨凌区为例

运用杨凌周边调研数据,对杨凌失地农民的生活满意度及其影响因素进行研究.结果表明,年龄、文化程度、宅基地被征对生活满意度有显著的负向影响,收入对数、抚养系数与社会资本对家庭生活满意度有显著正向影响,性别、财产状况、家庭支出状况对生活满意度的影响不显著,最后针对目前农民生活满意度状况提出对策建议.     

新农保背景下农村老年人的社会支持与生活满意度研究

通过对福建省农村老年人抽样调查的数据分析,发现农村老年人的生活满意度受到了年龄、身体健康状况、经济状况、新农保的养老金金额以及来自家庭、社区、国家层面的生病照顾、经济支持、生活支持和情感支持的影响。其中,包含新农保在内的经济支持是影响农村老年人生活满意度的最显著因素。     

供需视角下农村医疗保险满意度及影响因素分析——基于重庆市828个农户的调查

根据重庆市828个农户调查数据,从供需视角分析影响农村医疗保险满意度的因素。同时,通过建立农村医疗保险满意度评价指标体系,利用Logistic回归分析,得出家庭人均收入、报销比例、报销程序和农户对医疗保险制度的认知程度是影响满意度的显著因素。对此,提出政府应该缩小不同级别医院报销的比例差距,逐步建立合理的统筹城乡医疗体系等以提高农户医疗保险满意度的建议。     

英汉隐喻、转喻类颜色词源域与色系对比分析

隐喻和转喻是传统语言学上的修辞手段,英汉隐喻、转喻类颜色词在色系和源域上体现出的一致性,也说明了隐喻、转喻是人类共有的基本认知方式。人类通过源域到颜色域的映射,来获得颜色认知,同时精准地描摹颜色,细分颜色间的差异。在颜色认知的过程中,英汉隐喻、转喻类颜色词也承载着民族的某些特性,通过英汉隐喻、转喻类颜色词源域与色系的对比来帮助了解语言背后的民族共性和个性,有助于我们顺利进行英语学习、跨文化交际和英汉互译活动。     

B2C电子商务企业“错价门”等事件处理的顾客满意实证研究

近年来,B2C电子商务企业屡次出现价格标错等情况,这类事件处理对企业声誉、经营及利润等都带来一定影响.文章以美国顾客满意度指数模型、网络营销服务补救模型等相关模型为基础,提出B2C企业意外失误事件处理顾客满意概念模型及研究假设.经收集整理211名网购人士的调查数据,并通过结构方程模型来检验模型及假设,结果表明,企业形象对外部因素产生影响,企业制度对内部因素产生影响;客户服务对顾客满意、事件处理措施的执行都有极其显著的影响;顾客购物经验的不同也会影响其对投诉和事件解决的感知,这些因素都将直接或间接影响顾客满意度.B2C电子商务企业可以藉此来合理、稳妥处理意外失误事件.     

服务型制造模式下服务质量顾客满意度评价

服务型制造是一种新型制造模式,实现了物理产品与服务的融合。在服务型制造中,服务质量的高低影响产品的市场前景,服务与产品处于同等重要的地位。服务质量是顾客满意的重要驱动因素,构建服务质量评价指标体系,通过对顾客满意度的调查得到顾客满意度指数,客观评价服务质量,有利于企业找出薄弱环节进行有针对性的改进,以更好地满足顾客需求,提高企业经营效益。     

Predictors of Marital Satisfaction Among Korean Immigrant Spouses in the United States

ABSTRACT

This study investigated marital satisfaction among Korean immigrant spouses. Level of acculturation, the number of years of U.S. residence, status inconsistency, annual income, educational level, decision making, division of household tasks, and communication problems were hypothesized to be predictors of marital satisfaction. A snowball sampling strategy yielded 304 respondents. Results showed that level of acculturation was significantly associated with marital satisfaction for Korean immigrant husbands, but not for Korean immigrant wives. Marital decision making was significantly related to marital satisfaction for Korean immigrant wives but not for Korean immigrant husbands. Both acculturation and marital decision making accounted for only 3% of the variance in marital satisfaction. For both spouses, conjugal communication problems were the best predictor of marital satisfaction (16% and 37% of variance explained for husbands and wives, respectively).     

A Culture of Mutual Support: The Impact of Giving and Receiving of Practical and Emotional Support on African American Marital Satisfaction

Although the literature has discussed the extensive family network ties of African Americans and its implications for marital satisfaction, few studies incorporate primarily African American samples in studies of marital satisfaction and social networks. This study draws on a sample of African American married couples from the National Survey of American Life and explores the impact of mutual support, giving and receiving of practical and emotional support, on the marital satisfaction of husbands and wives. Results from the ordinal logistic regression analyses reveal that emotional support received from family and support given to friends are significantly related to husbands’ marital satisfaction whereas emotional support received from family and negative interaction with family contributes to wives’ marital satisfaction. Research and practice implications with African American married couples are discussed.     

Sister–Sister Incest: Data from an Anonymous Computerized Survey

Retrospective data were entered anonymously by 1,521 adult women using a computer-assisted self-interview. Thirty-one participants were victims of sister–sister incest, 40 were victims of brother–sister incest, 19 were victims of father–daughter incest, 8 were victims of sexual abuse by an adult female (including one mother), and 232 were victims of sexual abuse by an adult male other than their father before reaching 18 years of age. The rest (1,203) served as controls. The victims of sister–sister incest had significantly more problematic outcomes than controls on many measures as adults. Victims of sister–sister incest were more depressed and more likely than controls to be distant from the perpetrator-sister and to have traded sex for money, experienced an unplanned pregnancy, engaged in four different types of masturbation, and engaged in 13 different same-sex behaviors. Our findings were consistent with other reports of early eroticization and persistent hypereroticization of incest victims.