技术范式转换期的企业动态能力匹配研究——以三星公司为例

技术范式的转换期要求相应的企业动态能力与之匹配。在范式内技术演进期,企业的动态能力应是:管理或组织的过程应复杂而缓慢,企业的资产组合发生线性变化,企业在既有的路径上进行战略微调;而在范式转换期,企业动态能力应是:管理或组织的过程简单而迅速,企业资产组合发生非线形变化,企业淘汰、选择新的战略路径。本文提出技术范式转换与动态能力匹配的理论框架,并对三星公司的动态能力演化进行了案例分析。     

以核心能力为主线打造新型战略管理模式

以核心能力为主线,可从以下十个方面,揭示和阐释作为21世纪新型企业战略管理模式的基本内涵和构架体系以为客户创造新生活为主导,推进市场开发战略管理;以获得客户忠诚度为本质内涵,推进营销战略管理;以复合经营结构为主导,推进规模经济、范围经济与集成经济的战略管理;以市场结构为主导,推进资本运作战略管理;以培育团队素质为主导,推进企业组织化战略管理;以专注于客户为主导,推进双(多)赢竞争战略管理;以创名牌为主导,推进R＆D战略管理;以知识资本化为主导,推进人力资本战略管理;以人格素质升级换代为主导,推进企业文化战略管理;以为社会创造财富为人生价值目标,推进企业家素质开发战略管理.     

企业研发（R＆D）组织与动态能力研究

信息时代企业的外部环境复杂多变,企业的竞争优势以更快的速度创造出来然后被新的优势所取代,为了取得可持续的竞争优势,企业应建立动态能力,对现有能力进行重构,以保持与环境的动态平衡。研究表明,企业研发(R & D)组织对动态能力的构建发挥着关键性的作用。     

Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal

In this qualitative study, we explore how incumbent firms in traditional industries build dynamic capabilities for digital transformation. Digital transformation has been defined as the use of new digital technologies, such as mobile, artificial intelligence, cloud, blockchain, and the Internet of things (IoT) technologies, to enable major business improvements to augment customer experience, streamline operations, or create new business models. In making sense of digital transformation, we discovered that leaders in various industry circles use the term inconsistently to describe various strategizing and organizing activities; in addition, the term has gained limited scholarly attention as a context for study of strategic change. Drawing on senior executives' experiences with leading digitalization projects at incumbent firms, we propose a process model comprising of nine microfoundations to reveal the generic contingency factors that trigger, enable, and hinder the building of dynamic capabilities for digital transformation. Our findings reveal that digital transformation is an ongoing process of using new digital technologies in everyday organizational life, which recognizes agility as the core mechanism for the strategic renewal of an organization's (1) business model, (2) collaborative approach, and eventually the (3) culture.     

Business models and dynamic capabilities

Business models, dynamic capabilities, and strategy are interdependent. The strength of a firm's dynamic capabilities help shape its proficiency at business model design. Through its effect on organization design, a business model influences the firm's dynamic capabilities and places bounds on the feasibility of particular strategies. While these relationships are understood at a theoretical level, there is a need for future empirical work to flesh out the details. In particular, studies that provide a better understanding of business model innovation, implementation, and change will also shed light on important aspects of dynamic capabilities.     

禀赋依赖、能力水平与农民夫妻联合迁移

利用湖北、河南两省845户农户调查数据,运用多值无序选择回归模型分析了禀赋依赖、能力水平以及控制变量对农民夫妻联合迁移的影响.研究结果表明:禀赋依赖与能力水平均对农民夫妻联合迁移或夫妻单方迁移具有显著影响,农民夫妻联合迁移或夫妻单方迁移依赖于人力资本禀赋、社会资本禀赋和自然资本禀赋,而经济资本禀赋对农民夫妻迁移行为并没有产生显著影响;农民夫妻联合迁移预期和自身能力水平、与其就业结构之间存在不匹配路径,促进农民夫妻联合迁移的首要任务是提升其就业能力与放宽行业准入条件.     

适合应用型人才培养的结构设计课程教学改革探讨

结合土木工程专业教学实践,围绕当前结构设计课程的特点,以<混凝土结构设计>课程为例就如何提高教学质量,培养学生的工程意识和综合设计能力,从教学方法、教学内容、教学手段等方面对课程的教学改革进行探讨.     

政治关系与组织绩效的关系研究

以组织学习和动态能力、政治关系对绩效的影响为中介变量,构建了一个政治关系、组织学习、动态能力与绩效关系的理论模型;然后以广东珠三角地区166家企业为调查对象,采用SEM方法进行实证检验。研究结果发现,政治关系是否影响以及如何影响组织绩效,在很大程度上取决于企业所在行业的特征与企业本身的特点:对于非知识密集型企业而言,政治关系可以通过组织学习与动态能力间接地提高绩效水平;对于知识密集型企业而言,政治关系对于组织绩效、动态能力以及组织学习均没有显著的影响。     

Service Productivity: What Stops Service Firms from Measuring It?

Productivity measurement poses a challenge for service organizations. Conventional management wisdom holds that this challenge is rooted in the difficulty of accurately quantifying service inputs and outputs. Few service firms have adequate service productivity measurement (SPM) systems in place and implementing such systems may involve organizational transformation. Combining field interviews and literature-based insights, the authors develop a conceptual model of antecedents of SPM in service firms and test it using data from 276 service firms. Results indicate that one out of five antecedents affects the choice to use SPM, namely, the degree of service standardization. In addition, all five hypothesized antecedents and one additional antecedent (perceived appropriateness of the current SPM) predict the degree of SPM usage. In particular, the degree of SPM is positively influenced by the degree of service standardization, service customization, investments in service productivity gains, and the appropriateness of current service productivity measures. In turn, customer integration and the perceived difficulty of measuring service productivity negatively affect SPM. The fact that customer integration impedes actual measurement of service productivity is a surprising finding, given that customer integration is widely seen as a means to increase service productivity. The authors conclude with implications for service organizations and directions for research.     

An Exploratory Study of the Impact of e‐Service Process on Online Customer Satisfaction

Although extensive academic research has examined the dynamics of interpersonal interactions between service providers and customers, much less research has investigated customer service encounters through technological interfaces such as the Web in electronic commerce transactions. Corporate websites have become an important point of contact with customers for many companies. Service has been described as one of the most important attributes for online business to influence traffic and sales. However, more research is needed to understand how Web‐based technological capabilities of services affect customer satisfaction. In this paper, we propose viewing the interface between online buyers and sellers through the lens of service management to identify possible determinants of online customer satisfaction. A company's website is considered its electronic service delivery system. We look at this electronic service delivery system from its process point of view. Our findings indicate that as the electronic service delivery system process improves, a customer's perception of the website's ease of use increases, leading to increased service value and perceived control over the process, which increases customer satisfaction. The research provides evidence that the technological capabilities embedded in the website processes are an important factor in determining service quality and ultimately online customer satisfaction.