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经济全球化背景下的物流服务绩效评价体系 总被引:4,自引:0,他引:4
随着全球经济一体化的发展,服务尤其是物流服务将成为营销战略的一个重要组成部分,构建物流服务的绩效指标体系,提高物流服务的绩效水平,对于提高顾客满意度和营销活动的有效性尤为必要。基于这种考虑,文章根据物流服务体系的基本框架,深入探讨了物流服务的绩效评价体系。 相似文献
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Ricardo?Oca?a-RiolaEmail author Carmen?Sánchez-Cantalejo 《Social indicators research》2005,73(2):247-266
An operational definition for “rural area” is pivotal if proposals, policies and decisions aimed at optimising the distribution of resources, closing the gap on inequity between areas and raising standards of living for the least advantaged populations are to be put in place. The concept of rurality, however, is often based on alternative and conflicting definitions, requiring clarification of the underlying theoretical model. Traditionally a geographical area has been classified as rural by taking into account either the number of inhabitants or population density. Two kinds of problem are raised with this approach, however, namely: it is inherently difficult to describe such a complex concept as rurality with a single variable; and reducing the concept down to a rural/urban dichotomy by setting a non-universal cut-off point does not usually provide an accurate account of reality. Within the context of the rural–urban continuum, this paper has devised a rurality index for Spanish municipalities based on the 1991 Population, Housing and Household Survey. The index was built on a principal components factor analysis, giving rise to a single factor that is correlated to the aging of the population, economic dependency, farming, livestock or fishing-related employment, habitability of housing and population density. A score to each municipality was allocated. This index can be regularly updated thus enabling the progress of the concept of rurality to be monitored in our setting over time and then compared with other countries using the same methods. 相似文献
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基于灰色聚类的社会评价模型及省辖市的实证 总被引:1,自引:0,他引:1
根据"坚持以人为本,全面、协调、可持续发展"的科学发展观的内涵,根据人民生活质量,教育卫生等五个准则层构建了社会综合评价指标体系。利用三角白化权函数理论,建立了基于灰色聚类的社会综合评价模型,并采用辽宁省14个地区的截面数据进行了实证研究。本文的创新与特色一是通过将可观测的国民幸福指数纳入评价体系,反映了人们对自身生存和发展状况的感受和体验,改变了现有评价没有考虑人民幸福程度的缺点。二是通过人均可支配收入和最低生活保障线等可获得数据指标计算准基尼系数,间接反映了社会发展过程中的收入分配差距现象,解决了现阶段因辽宁省未统计基尼系数指标而无法对社会发展进行科学评价的问题。三是通过在灰色聚类评价模型中通过熵权法确定指标权重使权重结果客观并唯一,避免了主观赋权方法得出的因人而异的现象。四是运用灰色聚类模型对辽宁省各地区社会发展进行聚类评价,有效地揭示了辽宁省各地区社会发展的不平衡性特征。 相似文献
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汪婷 《西安电子科技大学学报(社会科学版)》2014,(1):33-40
促进城乡一体化建设是我国现阶段的重要任务。本文通过社会构成四要素设计城乡一体化评价指标体系,采用主成分分析法和AHP法来综合测算2005-2011年上海城乡一体化发展水平。从测算结果可以看出,近年来上海城乡一体化水平逐渐下降,城乡融合度降低。其主要原因在于,尽管城市与农村环境、人口、生产、文化都在逐年改善,但城市发展速度快于农村,导致城乡差距逐渐拉大。最后,本文提出逐步提高上海城乡一体化程度的政策建议。 相似文献
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This article is addressed to those interested in how Bayesian approaches can be brought to bear on research and development planning and management issues. It provides a conceptual framework for estimating the value of information to environmental policy decisions. The methodology is applied to assess the expected value of research concerning the effects of acidic deposition on forests. To calculate the expected value of research requires modeling the possible actions of policymakers under conditions of uncertainty. Information is potentially valuable only if it leads to actions that differ from the actions that would be taken without the information. The relevant issue is how research on forest effects would change choices of emissions controls from those that would be made in the absence of such research. The approach taken is to model information with a likelihood function embedded in a decision tree describing possible policy options. The value of information is then calculated as a function of information accuracy. The results illustrate how accurate the information must be to have an impact on the choice of policy options. The results also illustrate situations in which additional research can have a negative value. 相似文献
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刘灵辉 《西北农林科技大学学报(社会科学版)》2017,17(5):1-6
以人为核心的新型城镇化,关键要解决进城农民在城市的住房问题,因此,创新体制和机制以帮助进城农民在城市拥有自住房,使其真正融入城市、安居乐业,是新型城镇化进程中不可回避的重要现实问题。面对城镇化过程中农民无力购买城市住房而其农村宅基地闲置浪费的现实背景,提出了进城农民宅基地退出与城市购房相挂钩的构想,以期引导进城农民积极有序地退出宅基地,提高农村宅基地的节约和集约利用率,同时解决进城农民的城市住房及房地产库存问题。在界定宅基地退出与城市购房相挂内涵的基础上,提出了解决该问题的具体思路,并剖析了目前面临的三大问题和障碍:第一,进城农民宅基地退出资产的保值增值与收益分配问题;第二,退出的宅基地与期望购买经济适用房所在城市的不一致问题;第三,购买经济适用房面临的支付能力不足问题。最后,针对性提出了通过出租、招拍挂、复垦等途径盘活退出的宅基地资产,实行保障房指标地域政策限制与经济适用房市场交易相结合,合理的宅基地退出补偿标准、住房供应模式创新与土地承包经营权抵押相结合等对策与建议。 相似文献
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Vijaya Sunder M. 《生产规划与管理》2016,27(14):1131-1142
Lean Six Sigma (LSS) is a majestic process improvement methodology that has been proved to be a powerful management strategy across services. The influential synergy of Six Sigma and Lean aims at improving the processes, focusing on both rapid and robust improvements, reducing waste and variation in the process. LSS generates successful results in key performance indicators (KPIs) based environments, where process data gets measured and leveraged for making essential management decisions. The aim of this paper is to highlight the importance of LSS in banking industry through a real-time process improvement study. The article establishes the literature for the need for LSS in banks detailing on customer facing metrics and process KPIs. An action-research study conducted in a retail bank is presented in LSS DMAIC methodology which reaped a benefit of INR 1.6 million and is a classic example of how LSS can bring bottom-line impact to an organisation, alongside contributing to the process improvement mind-set in employees. 相似文献