Pragmatic decisions in the evaluation of consumer satisfaction with mental health treatment

This article examines pragmatic choices which must be made in conducting consumer satisfaction assessment of mental health treatment. It is argued that choices involving sample, format, and procedure for examining satisfaction may influence the results of such research, and must be considered when creating or evaluating these efforts. These choices are examined in detail.     

Evaluating employee assistance programs. A review of methods, outcomes, and future directions

Renewed interest in assisting troubled employees has led to an upsurge in the development of employee assistance programs, coupled with demands for demonstrable effectiveness. This review examines the nature and scope of these programs, their administrative and methodological context, and the types and outcomes of evaluation studies conducted thus far. Proposals for improving future investigations through a number of different approaches and strategies are then made.     

On the limiting properties of social indicators

Characteristics of the population and economic measures that constitute traditional social indicators are compared with more recent “quality of life” measures to demonstrate that social indicators are always value statements at the policy level. The possibility of alternative perspectives is illustrated. It is suggested that an awareness of the assumptions implicit in any given indicator is as important as the data they provide.     

Call My Bluff: Multiple Interpretations of an Organizational Process

This paper attempts to illustrate the value of interpreting organizational processes from a variety of perspectives. It demonstrates that this approach reflects the natural richness of organization and avoids the rather blinkered search for single-paradigm explanations. It does not seek to offer the answer, but rather some possible insights. By combining both actor and researcher frames, it sheds light upon a particular process of social interaction within an organization. Both the context, an NHS trust hospital, and the content, a significant change scenario, brings richness and relevance to the debate.
The paper outlines the macro and micro context before focusing on the interpretative methodological approach. The research involved collecting and analysing over thirty hours of taped, semi-structured interview discourse with senior and middle management and some junior staff. After describing the change initiative, an attempt at multi-skilling and the response of recipient actors to the proposals, the paper outlines three readings which seek to explain the events that occurred. The reader is invited to play the game 'Call my Bluff' and to choose the scenario that represents the most plausible explanation. The three interpretative frames employed are a managerial, a cultural and a political perspective. The paper concludes by raising some important issues in research, organizational change and the NHS.     

劳务输出与脱贫致富

长期以来 ,有关方面均把贫困地区脱贫致富寄望于劳务输出。短期看来 ,劳务输出确能在一定程度上缓解贫困压力 ,但长期而言 ,劳务输出并不能从根本上解决贫困地区的脱贫致富问题。这是由劳力输出的限度、制约条件、实际效果及贫困的根本原因决定的。贫困地区脱贫的根本出路在于 :立足并开发贫困地区 ,走政府推进型脱贫致富之路。为此 ,当务之急须认真解决好三个问题 :( 1 )制定并实施开发贫困地区的战略 ;( 2 )国家加大对贫困地区的投入 ;( 3)地方政府真抓实干领导脱贫     

市场经济条件下大学生就业指导的思考

市场经济条件下高校毕业生就业问题关系到高校的长期可持续发展,本文从高校毕业生就业指导的角度,分析了高校学生就业时存在的问题,提出改革现行就业指导模式,代之以良性的、立体化的就业指导模式。     

The success of protest groups: Multivariate analyses

This paper reviews earlier research and presents new analytical findings regarding the outcomes of social movements. Using the resource mobilization/management approach, empirical propositions that seek to explain protest group success or failure are tested. Based upon data gathered from a sample of 53 US protest groups, the causal models explained the majority of the variance in degree of success between these groups. Our findings indicate that protest groups which threaten to replace or destroy established groups are usually unsuccessful, and those having many strong alliances tend to be more successful than groups fighting alone. The use of violence does not greatly aid the prediction of group outcome because of the unpredictable, ambivalent reaction to violence by established groups.     

Theory Trimming

This paper attempts to show that the “Theory Trimming” technique makes little contribution to theory in sociology. A brief history of the technique is given, and several key assertions of its proponents are abstracted. These assertions are shown to be highly questionable. The general alternative to Theory Trimming is shown, and the relationship between Theory Trimming and more general orientations to research is discussed.     

Sex similarities in occupational status attainment: Are the results due to the restriction of the sample to employed women?

Research on sex differences in occupational attainment suggests that working men and working women attain essentially the same mean level of occupational attainment and do so through quite similar processes. A possible explanation for these similarities is that the sample of working women contains an overrepresentation of successful women, since women who can afford not to work will stay out of the labor force unless they find a job commensurate with their education. This we define as a censoring problem. By extending a technique developed by Heckman, we can estimate the structural parameters for all women, regardless of current employment status. This procedure allows us to assess the impact of the censoring problem on women's occupational attainment equations.