落后地区政府控制部门主要劳动力均衡配置

主要劳动力流动和劳权个人所有制是人力资本均衡配置的基础 ,人力资本均衡配置是部门经济和地区经济增长的主要因素 ,当前我国落后地区的用人单位劳权所有制及配制机制等都是导致主要劳动力非均衡配置现状的原因 ,要实现落后地区主要劳动力的均衡配置 ,就要建立与完善主要劳动力区域市场 ,改善落后区域主要劳动力面临的制度环境与社会环境     

Open Educational Resources and Institutional Repositories

ABSTRACT

This installment of The Balance Point column delves into the ways in which libraries create and store open educational resources (OER) in institutional repositories (IR), addressing issues such as preservation and versioning of OER content, copyright and licensing, funding, and staffing. Drawing on interviews and the literature, programs at institutions such as the University of Minnesota, the University of Kansas, and Grand Valley State University are highlighted.     

Promise or Problem? A Review of the Literature on Men Working in Early Childhood Services

Few men care for, or teach, young children. The 1991 UK census found that less than 1% of nursery nurses were male, while 14% of nursery/primary teachers were male. A similarly gendered picture can be found across European, North American and Australian studies of early childhood services, such as childcare centres and early education. The practice and prospect of men early childhood workers are both encouraged and resisted. The aim of this article is to review the international literature relevant to men working in early childhood services with pre‐school‐aged children. The case for male early childhood workers is reviewed: two pertinent themes from the related field of men working in non‐traditional occupations are highlighted. The review considers how these are applied to the specific context of men and early childhood services. Four aspects of the debate about men and early childhood work are examined: gender stereotypes; senior positions; gendered motives; and risks, allegations and protection. The literature suggests that men's careers have much to gain from working in early childhood services, but that, certainly in the Anglo‐American literature, a recurring theme is the representation of men early childhood workers as a source of suspicion.     

法律硕士专业学位教育存在的问题及其应对

法律硕士专业学位教育在十余年的办学过程中取得了较为可喜的成就,为实务部门输送了大量的法律专业人才。但是由于一些培养单位对法律硕士专业学位教育的两大培养目标（复合型、实务型）没能落实到实处,导致在培养方案、教学方式和师资配备等方面还存有不少问题。基于此,可考虑在如下方面作出改善：培养方案的落实要突出实务的特色,教学方式上要引入诊所法律教育的教学模式,师资配备要侧重实务性。     

Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores

In this study, we use hourly data on store traffic, sales, and labor from 41 stores of a large retail chain to identify the extent of understaffing in retail stores and quantify its impact on sales and profitability. Using an empirical model motivated from queueing theory, we calculate the benchmark staffing level for each store, and establish the presence of systematic understaffing during peak hours. We find that all 41 stores in our sample are systematically understaffed during a 3‐hour peak period. Eliminating understaffing in these stores can result in a significant increase in sales and profitability in these stores. Also, we examine the extent to which forecasting errors and scheduling constraints drive understaffing in retail stores and quantify their relative impacts on store profits for the retailer in our study.     

Staffing Call Centers with Uncertain Arrival Rates and Co‐sourcing

In a call center, staffing decisions must be made before the call arrival rate is known with certainty. Once the arrival rate becomes known, the call center may be over‐staffed, in which case staff are being paid to be idle, or under‐staffed, in which case many callers hang‐up in the face of long wait times. Firms that have chosen to keep their call center operations in‐house can mitigate this problem by co‐sourcing; that is, by sometimes outsourcing calls. Then, the required staffing N depends on how the firm chooses which calls to outsource in real time, after the arrival rate realizes and the call center operates as a M/M/N + M queue with an outsourcing option. Our objective is to find a joint policy for staffing and call outsourcing that minimizes the long‐run average cost of this two‐stage stochastic program when there is a linear staffing cost per unit time and linear costs associated with abandonments and outsourcing. We propose a policy that uses a square‐root safety staffing rule, and outsources calls in accordance with a threshold rule that characterizes when the system is “too crowded.” Analytically, we establish that our proposed policy is asymptotically optimal, as the mean arrival rate becomes large, when the level of uncertainty in the arrival rate is of the same order as the inherent system fluctuations in the number of waiting customers for a known arrival rate. Through an extensive numerical study, we establish that our policy is extremely robust. In particular, our policy performs remarkably well over a wide range of parameters, and far beyond where it is proved to be asymptotically optimal.     

Bringing Assisted Living Services into Congregate Housing

Beginning in April 2000 and continuing for 21 months, Florida's legislature allocated $31.6 million (annualized) to nursing homes through a Medicaid direct care staffing adjustment. Florida's legislature paid the highest incentives to nursing homes with the lowest staffing levels and the greatest percentage of Medicaid residents—the bottom tier of quality. Using Donabedian's structure-process-outcomes framework, this study tracks changes in staffing, wages, process of care, and outcomes. The incentive payments increased staffing and wages in nursing home processes (decreased restraint use and feeding tubes) for the facilities receiving the largest amount of money but had no change on pressure sores or decline in activities of daily living. The group receiving the lowest incentives payment (those highest staffed at baseline) saw significant improvement in two quality measures: pressure sores and decline in activities of daily living. All providers receiving more resources improved on deficiency scores, suggesting more Medicaid spending improves quality of care regardless of total incentive payments.     

Florida's Efforts to Improve Quality of Nursing Home Care Through Nurse Staffing Standards,Regulation, and Medicaid Reimbursement

Between 1999 and 2007, Florida implemented two initiatives combining legislative, regulatory, and reimbursement strategies to increase nurse staffing levels in nursing homes to improve quality of care. Despite a $40 million incentive package allocated for direct-care staffing, per-resident-day staffing increased only after legislative requirements mandated minimum nursing hours per resident day. Total Medicaid expenditures grew by $1.1 billion over the 8 years; per diem rates increased 65% to reimburse providers' costs. Registered nurses' hours decreased, while licensed nurses' and paraprofessionals' hours increased. This article describes the impact of staffing policy changes, includes stakeholders' views about approaches to achieve quality outcomes, and documents state policy implementation efforts. Seven lessons from the implementation of state nurse staffing standards to improve quality of care outcomes are also presented.     

Optimizing the Staffing and Routing of Small‐Size Hierarchical Call Centers

Multiple‐skill call centers propagate rapidly with the development of telecommunications. An abundance of literature has already been published on call centers. Here, we want to focus on centers that would typically occur in business‐to‐business environments; these are call centers that handle many types of calls but where the arrival rate for each type is low. To find an optimal configuration, the integrality of the decision variables is a much more important issue than for larger call centers. The present paper proposes an approach that uses elements of combinatorial optimization to find optimal configurations. We develop an approximation method for the evaluation of the service performance. Next, we search for the minimum‐cost configuration subject to service‐level constraints using a branch‐and‐bound algorithm. What is at stake is to find the right balance between gains resulting from the economies of scale of pooling and the higher cost or cross‐trained agents. The article shows that in most cases this method significantly decreases the staffing cost compared with configurations with only cross‐trained or dedicated operators.