Service user and carer feedback: simply pass/fail or a genuine learning tool?

Social Work Students in Britain are required to submit feedback from Service Users and Carers as part of their Practice Learning portfolios. The purpose of this is twofold—to demonstrate evidence of the student’s ability and to provide information for the student to reflect on and learn from. Members of the Service User and Carer Advisory group attached to a Social Work degree course believe this represents an opportunity for users and carers to influence future social work practice. In reality however, does this feedback actually make a difference? Group members reviewed user and carer feedback contained within student portfolios submitted during one academic year. They found that whilst there were some excellent examples of constructive criticism, the feedback was overwhelmingly positive towards students. The findings raised questions about how gathering Service User and Carer feedback is viewed and undertaken. Is the feedback seen more as a pass/fail issue or as an opportunity to learn from? Could there be better ways to gain constructive feedback for students? What conditions enable students to learn from the feedback that is gathered? This paper starts to explore these questions and suggests ideas for further research and training.     

‘I am not your nutter’: a personal reflection on commodification and comradeship in service user and survivor research

Abstract

This article offers some personal reflections from a mental health service user/survivor researcher working in English academia. It is a critical examination of what mainstream clinical mental health researchers and funders appear to need us to be, and what some in the service user and survivor movement perceive us to be. The discussion examines questions about commodification and public and patient involvement and contemporary challenges for service user and survivor research as a separate discipline operating within and beyond academia in England. The article concludes by exploring potential strategies for collaborative activism for service user and survivor researchers in academia based on the concepts of social capital and situated solidarity.     

基于TAM的移动证券用户采纳影响因素研究

移动证券具有广阔的应用前景,而消费者的参与是移动证券成功的关键。针对目前用户对移动证券采纳意愿不高这一障碍,对技术采纳模型进行拓展,将信息质量、结构性保障和相关群体纳入考量范围,构建了移动证券用户采纳的理论模型,试图探讨对用户采纳移动证券发生作用的影响因素。通过问卷调查,搜集了174份有效问卷,采用SPSS和AMOS软件进行统计分析和结构方程模型分析,对该理论模型进行检验,并进一步修正了理论模型。最后,对数据分析结果进行了讨论并指出未来的研究方向。     

基于网络平台的个性化知识推荐系统设计

本文利用学科知识点之间的层次关系图设计知识表示模型,而用户模型则以“用户的认知水平”和“用户兴趣”为中心而构建,在此基础上提出组合过滤推荐算法.该算法保留了内容过滤推荐算法和协同过滤推荐算法的优点,又弥补了两种算法的不足,通过测试评估,验证了组合过滤推荐算法的有效性和准确性.     

ICU患者温控人机智能协同系统设计研究

根据用户为中心的经典设计理论及AI设计方针,以三甲医院重症监护病房实地调查所得的患者温控需求为基础,综合考虑ICU特殊情境、温控护理任务特点及患者病情处理的复杂性,通过护理人员参与式设计与迭代优化,构建了以护理床为中心的ICU患者温控人机智能协同系统,设定了系统中智能护理床的温控能动性程度与范围,进行了智能护理床温控的...     

在线社区支持倾向对股市收益和波动的影响

互联网技术的飞速发展使得非专业的个体投资者可以通过在线金融社区分享信息并表达倾向.本文利用东方财富网的5178824条用户评论，运用卷积神经网络的分类算法，提取并测量了在线用户对未来市场看涨或看跌的支持倾向，并从市场收益和波动两个方面，检验了在线用户支持倾向及其一致性对股市的影响.结果表明，在线用户当期支持倾向对未来的股市收益具有显著的负向影响，支持倾向的一致性则会放大市场的波动幅度.进一步的证据表明，用户支持倾向很大程度上是基于股票市场的历史表现而形成，且具有一定的“羊群效应”.     

The dynamics of online news discussions: effects of news articles and reader comments on users’ involvement,willingness to participate,and the civility of their contributions*

This study investigates when and why news website visitors write civil or uncivil comments in response to news articles or related user comments. In an experiment, we manipulated the news value of news articles and the presence of ‘deliberative’ or ‘detrimental’ elements of comments to compare their impact on participants’ involvement, willingness to comment, and the comments they posted. News factors and comment characteristics increased participants’ willingness to comment via cognitive and affective involvement. Cognitive involvement made it less likely and affective involvement more likely that participants wrote uncivil comments. Additionally, involvement with previous comments increased participants’ willingness to comment on articles and vice versa. Results imply that news articles and comments dynamically shape the discussion value of online news.     

基于稳定的车联网最佳中继节点选择

在车联网中，用户节点通过中继节点与Sink节点建立连接并传输信息时，存在端对端吞吐量较小的问题.本文提出了一种基于稳定的车联网最佳中继节点选择方案，在对车辆节点的位置建立模型的基础上，结合车辆在运行中的稳定性因素，最终通过选取最佳中继节点来提高节点之间的吞吐量，并对该方案进行了仿真实验.实验证明了该方案的有效性，提高了节点间的吞吐量.     

The Balance Point - Authentication Issues and Updates

Abstract

A recent segment of the Sharpest Tool in the Shed column in this journal provided an overview of the current options for the authentication of access to electronic resources. This edition of Balance Point follows up on that column, providing updates on both the RA21 initiative and OpenAthens, while also delving more deeply into some of the issues surrounding their adoption and implementation.     

Does educational inequality predict exercise of users' choice? Survey evidence from domiciliary care services among elderly in Oslo,Norway

The traditional goal of equality in services remains at the heart of the Scandinavian welfare model; however, in recent decades, policymakers have also placed increased emphasis on user influence over services. Voice and choice are two channels to achieve this goal. The possibility to give feedback and voicing dissatisfaction to service providers (voice) is a well-established channel of service users' influence, however it is increasingly supplemented by user choice schemes (choice), where one can choose between different public and private service providers. We use the case of domiciliary care for the elderly to examine how the traditional goal of user equality is associated with the growing emphasis on user influence through voice and choice. The analyses are based on user surveys carried out by the municipality in the city of Oslo, which is arguably the only municipality in Norway where user choice plays a significant role in elderly care. Since the municipality subsidizes the private providers, individual economic resources should have less relevance. However, voicing dissatisfaction and choosing between different providers may anticipate cognitive resources that are not equally distributed among the users. The survey data indicate that there is an association between level of education and propensity to exploit all channels of user influence. Expanding user influence by introducing user choice thus confirms the differences between highly educated and less educated.