基于体验经济与顾客参与的大规模定制模式

体验经济的到来是现代生产和社会发展的必然规律,顾客参与生产过程是体验经济时代企业提高竞争力的重要因素。文章分析了体验经济给现代企业带来的新挑战、大规模定制的本质和未来企业间竞争焦点的变化趋势,提出了适应体验经济的生产模式就是基于顾客参与的大规模定制的新观点,并提出了一个基于网络的顾客参与大规模定制模型。     

联合变换CDMA接收机解调序列抗多址干扰

提出了零均值噪声信道中的同步码分多址通信系统的一种新的抗多址干扰方法。这种抗多址干扰方式的接收机是单用户检测式的，每个接收机的解调序列由各特征序列及信道的统计特性联合变换得到。给出了无偏估计的一类解调序列，提供了一种截获同步ＣＤＭＡ通信系统通信信息的方法。同时给出了误差最小无偏估计检测的解调序列。推导出了这种抗多址干扰方式ＣＤＭＡ通信系统在加性白噪声信道中误码率的上下界，给出了部分数值结果。     

Multi-objective Trip Recommendation Based on Check-in Data and Traffic Tools

In general, users want to spend little money to visit as many attractions with different categories and high scores as possible. In order to solve this problem, this paper proposes a multi-constrained and multi-objective pruning algorithm. First, it analyzes users' historical check-in data, and proposes a rating mechanism of scenery spot based on users' check-in data-know users’ preferences and popularity of scenery spot. And this paper considers the different choices of vehicles, because the transfer between attractions will have different transfer time and costs. Finally, according to users’ needs, the MCPA-MO algorithm is used to calculate an optimal travel route for the user. The recommendation algorithm was implemented and evaluated using the real data on the Foursquare and the information on the famous attractions in Chengdu on the Horse Cell as the data set. Experimental results show that it can recommend personalized trip that meet the actual needs of users.     

Capacity Building and the Reconception of Political Participation: A Role for Social Care Workers?

This paper explores a citizen-based approach to social workwhich may counter modern negative managerialist pressures onpractice. It links the discourse concerning the growth of userinvolvement in public policy with the discourse about participationin political activity and suggests a role for social workersin supporting service users in initiatives such as self-help,campaigning and community action which offer a new interpretationof community-based social work. By engaging in this activity,health and social care professionals can support people to participatein emerging forms of active and inclusive citizenship. Whileparticipation in traditional political activity such as votingand political party membership is declining in the UK, peoplein marginalized groups are finding ways to have their voicesheard about issues which directly concern them. Increasingly,groups such as disabled people, older people and mental healthservice users/survivors are taking part in activity which marksa shift of focus to include both self-help and campaigning.In contrast to their disillusion with traditional politicalactivity, people across a range of groups have gained strengthand encouragement from campaigning achievements. The paper drawson a national research study which offers fresh insights onthese issues as a basis for exploring participative approachesto social work practice.     

User-centred responses to child sexual abuse: the way forward?

Two parallel surveys were carried out based in the north-east of England and Cumbria: one ascertaining statutory social work services provided for child and adult survivors of sexual abuse, the other drawing upon the perceptions of adult survivors of child sexual abuse about existing and desirable forms of provision for adults and children. The surveys indicate the need for greater genuine partnership between service users and statutory agencies in the field of child sexual abuse, similar to that which is being pioneered in the field of adult care and disability. A community-orientated response to sexual abuse, centred on service-users, is required if one of the largest social problems facing us today is to be effectively challenged.     

Social Work, New Public Management and the Language of 'Service User'

The purpose of this paper is to offer insight into the possibleconsequences of language developed at the political level byan authoritative body for the purpose of designing social policythat is then adapted as discourse in social care. The focusis on the UK government’s policy toward the language of‘service user’ in the context of New Public Management(NPM). It begins with a brief introduction on the importanceof language. Next, it outlines the move towards NPM and changesthat have facilitated the shift from ‘client’ to‘service user’, presenting some of the implicationsthese changes have had on social work in Britain. Finally, itdetails the possible detrimental effects of labelling language,and discusses research from other countries on preferred termsof reference for individuals who use health and social careservices.     

工作不安全感对用户抵制信息系统实施的影响

用户抵制是信息系统领域的一个热点话题。采用问卷调查方法收集12家企业266份信息系统终端用户及其直接主管配对样本,运用SPSS 19.0和AMOS 17.0等软件以及多元层级回归等方法,以压力-情绪理论和情感事件理论为基础,探讨工作不安全感对用户抵制信息系统实施的影响,重点分析积极情绪和消极情绪的中介作用以及不确定性规避的调节作用。研究结果表明,工作不安全感对用户抵制有显著正向影响,积极情绪和消极情绪在工作不安全感与用户抵制之间起完全中介作用,不确定性规避负向调节工作不安全感与积极情绪之间的关系,用户不确定性规避越高,工作不安全感与积极情绪的负向关联越强;不确定性规避正向调节工作不安全感与用户抵制的关系,用户不确定性规避越高,工作不安全感与用户抵制的正向关联越强;不确定性规避正向调节工作不安全感通过积极情绪对用户抵制的间接效应。研究结果为用户抵制研究提供了新的视角,对管理实践具有一定的指导意义。     

基于真实感框架的自然用户界面反馈设计方法

以自然用户界面的真实感框架为研究出发点,深入分析自然用户界面的反馈行为,提出一种自然用户界面的反馈设计方法。基于该方法设计并实现了一个原型系统Flying Kite。构造对比实验从主客观两个方面比较了Flying Kite系统与采用普通方法构造的K-Kite系统间的用户体验差异。实验初步验证了反馈设计方法的有效性,该方法可以显著地提升人机系统的用户体验,使自然用户界面的优势得到充分体现。     

动态用户最优配流问题的投影算法研究

本文首先建立了动态用户最优配流问题的变分不等式模型,并对此模型用投影算法来求解.本文中的模型满足Wordrop第一原理要求,所给算法在每一个小时段都能给出路段流入率、流出率及路段流量,从而为行人出行提供可靠的、实时的信息,所给数值实验也说明该模型和算法是可行且有效的.     

在线社区用户体验如何影响用户粘性———在线社区奖励的调节作用

保持用户粘性是在线社区成功的关键。关于用户参与并留在在线社区的驱动因素的现有研究较多,但都忽视了用户体验对用户粘性的影响。引入在线社区奖励类型作为调节变量,构建有调节的检验模型,研究在线社区用户体验对用户粘性的影响。研究结果显示:在线社区用户功能性体验、享乐性体验和社会性体验均对用户粘性有显著正向影响;在线社区用户体验对用户粘性的影响会受到奖励类型的调节作用。为在线社区用户粘性研究提供了新的视角和方向,也为企业及在线社区管理者提高用户粘性提供了理论支持和政策建议。