中国C2C电子商务网站的用户体验

通过学生用户试用在两个不同文化背景下设计出来的C2C电子商务网站——淘宝网和Ebay易趣,并进行初次网上购物体验活动,以及对测试后满意度问卷的分析,结果显示:在用户决定购买的过程中,网站概念/功能的传递和表达对用户的影响最大,它们会影响到用户的初次购买决定;而流程的跳转以及交互行为的不平衡会对用户的购买过程造成影响;对用户初次购物总体评价影响最大的是功能满足。两个网站的系统可用性与界面设计不能决定用户的总体评价,但却会影响到用户对网站的感觉。因此,创建一个对用户有用、好用和想用的购物网站就必须要满足功能、交互以及冲击三个层次的要求。     

Impact of job characteristics on turnover intention and the mediating effects of job satisfaction: experiences of home visiting geriatric care workers in Korea

This study investigated the effects of job characteristics on turnover intention and the mediating effects of job satisfaction. A survey of 317 Korean care workers currently providing in-home elderly care service in the city of Seoul and its suburbs was conducted. The results of multiple regressions and an analysis of mediating effects indicated that role ambiguity and workload had significant effects on turnover intention. In addition, job satisfaction had a mediating effect on the influence of role ambiguity and workload on turnover intention. Finally, theoretical and practical implications are discussed.     

Lesbian women and household labor division: A systematic review of scholarly research from 2000 to 2015

ABSTRACT

Recent studies have begun to attend to distribution of household labor within same-gender couples compared to heterosexual couples, yet much of the available research with lesbian couples has attempted to superimpose division of household labor frameworks developed with heterosexual couples (e.g., gender role socialization, exchange bargaining theories) to fit the experiences of same-gender couples. Using two academic search databases, the present article provides a systematic review of the available 28 peer-reviewed articles published from 2000–2015 about lesbian partnerships and household labor divisions. Results indicate that lesbian couples engage in a more equal distribution of household labor than heterosexual couples, and that lesbian women often opt to eschew traditional gendered divisions of chores in favor of other factors such as quality of task or ability. The systematic review uncovered notable constraints in the demography of participants (e.g., race, socioeconomic status, geographic location) across studies. Strategies for deepening the depth and breadth of this line of work for future researchers, and implications for relationship satisfaction are also discussed.     

Investment model predictions of workplace ostracism on K–12 teachers’ commitment to their schools and the profession of teaching

The purpose of this study was to determine how the ostracism of K-12 teachers influences their commitment to their schools and commitment to the teaching profession. The investment model was used to situate ostracism as a predictor of teacher commitment. Participants were 200 full-time K-12 teachers who completed a survey assessing their experiences with ostracism at work and investment model variables (i.e., investments, quality of alternatives, satisfaction, and commitment). Results confirmed investment model predictions with teachers’ investments, quality of alternatives, and satisfaction predicting their commitment to their schools and profession. Results of mediation models also demonstrated that controlling for teachers’ investments and quality of alternatives, ostracism predicted commitment indirectly through its effect on satisfaction. This study revealed that teacher commitment is explained by investment model predictions, but after controlling for those predictions, is further explained by ostracism from teacher colleagues.     

Integrative and Masking Emotion Work: Marital Outcomes Among Dual-Earner Couples

This study redresses a gap in the literature concerning the outcomes of emotion work by exploring how both integrative and masking emotion work relate to marital quality and marital conflict. Using data from a random sample of dual-earner couples in a northeastern city in an upper Midwestern state (n = 99 couples), this study explores the emotion-work performance of each partner. The findings show that men’s integrative emotion work is only significantly associated with men’s marital quality, whereas men’s masking emotion work significantly predicts their partner’s marital quality, men’s marital quality, and men’s marital conflict. Women’s integrative emotion work is significantly associated with women’s marital quality and their partner’s marital conflict, whereas women’s masking emotion work predicts women’s marital quality and marital conflict. Altogether, the findings suggest that considering both masking and integrative emotion work helps gain a fuller understanding of how emotion work shapes marital outcomes.     

Different Pathways from Transformational Leadership to Job Satisfaction

Transformational leaders are known to inspire and motivate their followers, thereby leading to enhanced job satisfaction. Job satisfaction is an intellectual concept regarding individuals’ attitudes toward their jobs. This study asserts that the underlying mechanisms for transformational leadership to affect employee satisfaction are trust in the community, including the leader (that is, organization) and trust in the self, namely self‐efficacy. Leadership is specifically associated with continual transformations in the higher educational context, and collectivist cultures may manifest different processes underlying the transformational leadership–satisfaction relationship. This study investigated the mediating effects of trust and self‐efficacy on the relationship between transformational leadership and job satisfaction. The study sample included academicians from a nonprofit higher education institution in Turkey. The data were analyzed using structural equation modeling. The results showed that the relationship between transformational leadership and job satisfaction is fully mediated by both trust and self‐efficacy. The mediator effect of trust was shown to be stronger than self‐efficacy, which is assumed to be the result of the cultural context. The results are discussed in the context of employee satisfaction and cultural determinants of employee satisfaction.     

滇西北民居客栈游客满意度研究——以丽江古城、大理古城和香格里拉古城为例

以丽江古城、大理古城和香格里拉古城的民居客栈的发展为例,从古城环境、住宿、交通、餐饮、娱乐、购物几方面进行了游客满意度的对比分析,针对目前存在的突出问题,提出了改善交通条件、提升服务质量、提供特色餐饮、三地协同发展等建议。     

Developmental Patterns in Marital Satisfaction: Another Look at Covenant Marriage

This study investigated differences in the trajectory of marital satisfaction in the first 7 years between couples in covenant versus standard marriages. The authors analyzed data on 707 Louisiana marriages from the Marriage Matters Panel Survey of Newlywed Couples, 1998–2004, using multivariate longitudinal growth modeling. When the sample was restricted to couples who remained married over the duration of the study, a marginal benefit of covenant status was found for husbands. This effect was largely accounted for by covenant husbands' more extensive exposure to premarital counseling. The linear decline in marital satisfaction over time that obtained for both husbands and wives was not, however, any different for covenant marriages versus standard marriages. Couples characterized by more traditional attitudes toward gender roles were significantly less satisfied than others. High premarital risk factors, initial uncertainty about marrying the spouse, and the presence of preschool‐age children in the household were all corrosive of marital satisfaction at any given time.     

Living in the shadow of occupation: Life satisfaction and positive emotion as protective factors in a group of Palestinian school children

Starting from perspectives on functioning and wellbeing, the aim of the present study was to investigate positive and negative affect, self-perceived life satisfaction and happiness in a group of 74 Palestinian children exposed to political violence. We hypothesized that the children in our sample would display generally satisfactory wellbeing and good functioning in terms of positive affect, life satisfaction and happiness, despite their negative life conditions. Both quantitative and qualitative analysis of the dimensions of participants' wellbeing was carried out. In particular, we explored the ecological dimensions affecting the wellbeing of Palestinian children through content analysis of narratives produced by the group of participants. Positive emotions were found to contribute to wellbeing and life satisfaction in children, acting as protective factors in dealing with daily violence. The children displayed a range of personal resources facilitated above all by the functioning community structure supporting them. Implications for clinical intervention are discussed.     

Work-family culture and job satisfaction: does gender and parenting status alter the relationship?

Previous studies on work-family culture have examined its relationship with different employee outcomes (e.g., work-family conflict, job satisfaction, commitment) but neglected one important question; namely, who are most likely to benefit from a supportive work-family culture in terms of positive employee outcomes? The aim of this study was to shed new light on the work-family culture–job satisfaction linkage by examining the moderator effects of gender and parenting status in this relationship. Specifically, we asked whether gender and parenting status would alter the association between work-family culture and job satisfaction. We hypothesized – on the basis of traditional gender roles – that women, and especially mothers, would benefit most from a family supportive organizational culture. We utilized three divergent samples gathered from male (N=768) and female (N=1364) employees in Finland: (1) a female-dominated sample from social and health care; (2) a male-dominated sample from paper industry; and (3) more gender-mixed sample from the ICT company. Work-family culture was described through its positive (work-family support) and negative facets (work-family barriers), whereas job satisfaction was operationalized via a facet-based scale. Hierarchical moderated regression analyses performed separately for the three different organizations revealed that the results for mothers and fathers under the condition of high work-family support differed in the paper mill and the information and communication technology (ICT) company. Thus, in addition to gender, the type of organization also moderated the relationship. Specifically, in the paper mill, mothers benefited more from high work-family support than fathers, whereas in the ICT company the reverse situation held: fathers benefited more than mothers. Thus, high work-family support was associated with higher job satisfaction among mothers in the paper mill and among fathers in the ICT company.