B2C电子商务服务质量对钱包份额的影响

对B2C电子商务服务质量各维度对钱包份额的影响进行了研究,在对钱包份额和服务质量相关文献进行总结和分析的基础上,建立了一个以电子服务质量各维度为前因变量、顾客满意为中介变量、钱包份额为结果变量的结构方程模型;通过问卷的方式进行实证研究;运用SPSS和AMOS软件进行数据分析和模型拟合,验证了电子服务质量各维度对钱包份额的影响及其通过顾客满意对钱包份额产生的间接影响。结果证明,电子服务质量的四维度均会通过顾客满意影响钱包份额,且有效性、履行性、响应性会对钱包份额产生显著的直接影响,而私密性则对钱包份额不存在直接影响。     

供需视角下农村医疗保险满意度及影响因素分析——基于重庆市828个农户的调查

根据重庆市828个农户调查数据,从供需视角分析影响农村医疗保险满意度的因素。同时,通过建立农村医疗保险满意度评价指标体系,利用Logistic回归分析,得出家庭人均收入、报销比例、报销程序和农户对医疗保险制度的认知程度是影响满意度的显著因素。对此,提出政府应该缩小不同级别医院报销的比例差距,逐步建立合理的统筹城乡医疗体系等以提高农户医疗保险满意度的建议。     

论侵权责任方式之间的内在体系——解读《侵权责任法》第15条

《侵权责任法》第15条规定了八种最主要的侵权责任承担方式,而这些责任可以根据其功能上的不同分为防御型责任和补救型责任,两者各自独立,互不影响,构成了民事权益保护的并行轨道。但在补救型责任内部,又可以分为金钱责任（赔偿损失）和非金钱责任（返还财产、恢复原状、赔礼道歉和消除影响）两种方式,两者在一定程度上具有相互替代性。基于民事责任的救济性,债权人在责任承担的方式上虽有一定选择权,但亦受经济合理性的限制。     

普通高校教师满意度影响因素调查

高校教师的满意度是高校的幸福指数,是高校管理的＂晴雨表＂。问卷调查获得的数据统计分析结果显示,应从教师自身因素、学校方面的因素以及教师与岗位的匹配程度三个方面去寻找影响教师满意度的因素。对普通高校教师工作满意度影响最为直接且最大的是薪酬水平的高低,其次是教师的期望与报酬的匹配程度,再次就是年龄。     

福建省本科院校体育教师工作满意度研究

运用文献资料法、调查法、访谈法、数理统计法等研究方法,以社会学、管理学知识为指导,以工作满意度为主要指标,对福建省本科院校体育教师工作情况进行调查分析,研究结果显示：福建本科院校体育教师在职业地位、薪酬福利、考核评价方面满意度不高,但对同事关系具有较高的满意度。针对存在的问题,提出了相关建议。     

大学生自我差异、一般自尊与生活满意感相关性研究

本文以大学生理想自我与现实自我差异问卷的形式,通过一般自尊量表和生活满意感量表对大学生心理现状进行调查,在此基础上探讨大学生自我差异、一般自尊和生活满意感的关系。研究表明：大学生自我差异与一般自尊、生活满意感呈显著性负相关,一般自尊与生活满意感呈显著性正相关。     

双十一活动消费者满意度研究——基于天猫个护美妆类产品文本挖掘

以2021年10月15日至11月30日天猫商城个护美妆的消费者评论数据为样本,运用文本挖掘的方式研究“双十一”活动及活动前后的消费者满意度,并对比2020年同时期,研究“双十一”满意度的演变可得出三个结论：(1)2021年“双十一”满意度评分为0.699 1,满意度相对较高,2021年“双十一”满意度的影响因素有：产品本身、“双十一”优惠活动、物流系统、虚假活动、售后服务;(2)2021年“双十一”活动满意度低于同年“双十一”之前,并在“双十一”之后持续下降,影响满意度前后变动的因素有：“双十一”优惠活动的落差、客服人员不足、部分商品发货较慢;(3)2020年“双十一”活动满意度为0.679 7,整体低于2021年,其中活动升级、物流进步使得满意度略有提升,但商品包装和直播间对满意度造成负面影响。     

城镇居民生活满意度模型与实证研究

在现有国际主流顾客满意度模型的基础上,构建了居民生活满意度模型,以内蒙古城镇居民为例进行了实证研究。并进一步扩展到对居民生活状况的总体把握,以致能够对影响居民生活及其满意度的微观和宏观生活领域的各方面的现状及问题作出一定独特视野与科学深度的分析与透视,从而为把握现实情况、解决现实问题提供更有效的参考作用。     

Work satisfaction, health, and stress: A study of Dutch nurses

A study was conducted to compare nurses' work satisfaction and feelings of health and stress in five different nursing departments: a cardiac care unit and a general surgical ward in a general hospital; and an admissions department, a short-stay department, and a long-stay department in a psychiatric hospital. One hundred nurses took part in the study: the instruments used were questionnaires and structured interviews. The main results showed that:

(1) nurses in the cardiac care unit had the most positive satisfaction scores

(2) nurses in the general surgical ward had the most positive scores on the health and stress variables

(3) feelings of dissatisfaction and stress were most prominent in the short-stay department and, to a lesser extent, in the long-stay department.

The findings are interpreted in terms of the different work situations and die implications for hospital management are discussed.

Dr J. A. Landeweerd graduated in industrial and organizational psychology in 1968 (PhD in 1978). He has worked at Eindhoven University of Technology (Department of Industrial Engineering) and now holds a position as senior lecturer at Limburg University (Department of Health Sciences), where he is project-leader for a number of research projects on the relationships between work and health.

Nicolle Boumans, MA, graduated in health sciences in 1985 (specialization: nursing science) and is now a research assistant. She is working on a PhD thesis concerned with the relationship between task characteristics of nurses and their reaction in terms of job satisfaction, health and stress.     

Disclosure and Relationship Satisfaction in Families

The present study developed a theoretical framework for understanding the social mechanisms underlying disclosure and its link with relationship satisfaction in a full family design. A study among 262 intact families, consisting of 2 children and 2 adults and involving 1,048 individuals, applied the social relations model. Results showed that disclosure was more important to satisfaction in horizontal relationships than vertical ones. Further, relationship‐specific disclosure was more important to satisfaction than dispositional disclosure. These results have implications for the examination of relationship regulation and maintenance in (non)voluntary relationships and the development of psychosocial problems in parent‐ child relationships.