Promises and Pitfalls: Involving Service Users and Carers in Social Work Manager Education

Partnership working occupies an increasing amount of social work managers' time and budget, requiring skills and abilities not always developed previously within social work programmes. Much discussion around partnership working centres on building collaborative inter-agency and inter-professional relationships with less emphasis on the need to ensure good working relationships with service users and carers, despite their being the ultimate recipients of the process. This article explores efforts to develop a focus on service users and carers within a module for social work managers as part of post-qualifying (PQ) social work education. It documents a process where, initially, service users and carers provided personal testimonies of being recipients of services and then subsequently occupied more authoritative roles within teaching, to the current position when they are again less actively involved.

In describing these developments it explores possible reasons why involving service users and carers within this module has proved challenging. The article acknowledges that there is relatively limited literature about the involvement of service users and carers in PQ education. It suggests that lessons learned from involving service users and carers in qualifying social work training cannot directly be transposed to the post-qualifying context.     

Anti-Oppressive Social Work Research: Reflections on Power in the Creation of Knowledge

This paper is based on the development of a framework that conceptualises forms of power in social work research. Its aim is to encourage readers to critically reflect on potentially oppressive manifestations of power in social work research. The article draws on Lukes' model of power and Gould's subsequent framework which contributed to anti-racist teaching in social work education. Gould's framework is reinterpreted and applied to a differing context: social work research. The field of social work research is explored through this framework, highlighting potentially oppressive manifestations of power and suggesting anti-oppressive strategies. The model is then applied to social work education and specifically the teaching of research methods. The paper concludes by suggesting curriculum guidelines that promote the teaching of anti-oppressive social work research methods.     

After the Bologna Reform: Employability of Bachelors in Social and Educational Work in Luxembourg

The present paper treats employability and the relevance of this concept with regard to the social professions in Luxembourg subsequent to the Bologna reform. Two studies were conducted to examine the employability of Bachelors in social and educational work in terms of their (a) rate of entry in to the labour market and (b) self-reports of practice proficiency as acquired at university. The results showed a high employment rate and further suggested that employability was perceived largely in terms of self-assessed knowledge and skills. The implications of a systematic follow-up of recently qualified practitioners are discussed as well as the need to adapt the curriculum more efficiently to the demands brought about by the evolution of the social professions.     

‘How Do You Feel About Studying Social Work?’—Social Work Students in Greece: Demands,Support, Feelings About Their Studies and Attitudes Towards Themselves

This paper presents the results of a study exploring the nature and extent of the demands placed upon social work students during their studies, the support available to them inside and outside the course, their feelings about their work and their attitudes towards themselves. Demands from the course were rated higher than demands from financial, family and part-time work responsibilities. Important support was obtained from friends, relatives and fellow students while, except for practice teachers, the lack of support from the course was emphasized. A large number of students often felt exhausted, not due to the actual work with users but mostly due to obligations to the course such as essays. On the whole, however, students felt good about what they had accomplished so far and held positive attitudes towards themselves. The need for structured support resources offered within the educational institution was evident and recognized by more than half of the students, who stated they would be willing to use them had they been available. Students expressed no intention to quit their studies despite the demands placed upon them; the prospect of unemployment was an additional source of worry for more than half of them.     

Stories of Risk and Protection: A Turn to the Narrative in Social Policy Education

This paper discusses the role of ‘story’ in social policy teaching within social work education. In particular, it uses the explication of two students' stories of their own experience to consider approaches to the concepts of risk and protection. The paper sets a scene whereby the roles of narrative, practitioner-wisdom (Phronesis) and personal experience need to be addressed within social policy education. Then, using stories generated by an educational intervention building on memory work, it illustrates how the ‘pragmatic eclecticism’ of narrative analysis can illuminate some of the complexities of social policy constructs. A range of analytical tools have been brought to bear on the stories, including the distinct but related concepts of ‘role’ and ‘performance’ and literary devices such as genre and plot, as well as a consideration of intertextuality. This is done to support the notion that social policy needs to broaden its methodological range.     

What Changes MSW Students' View on the Mission of Social Work?

Little is known about how professional social work education affects students' view on the social work mission. Using a secondary analysis of larger longitudinal data collected from masters in social work (MSW) students in California, USA, this study sought to explore the relationship among the students' demographic characteristics, their primary reasons for pursuing an MSW degree, and their view on the mission of social work at the time of entering an MSW program, whether the students' view on the mission of social work changed in the course of an MSW education, and factors contributing to a change of MSW students' view on the social work mission—individual adaptation vs societal change—between the beginning and the end of the MSW program. The results showed that students' degree of social action involvement, type of field practicum, and ideological variables predicted students' view changes or adherence between entering the MSW program and graduating.     

Resilience in Undergraduate Social Work Students: Social Support and Adjustment to Academic Stress1

The purpose of this exploratory study was to analyze the relationship between academic stress and resilience in American, undergraduate social work students (N = 145), and to identify whether social support functioned as a protective factor amid this relationship. Testing social support within models of mediation and moderation served this purpose. Surveys were submitted to three social work programs and solicited empirical data on academic stress; social support and two subsystems, family and friend support; and perceived resilience. The sample reported moderate levels of academic stress, social support, and resilience. Academic stress significantly (p < 0.05), negatively influenced social support and resilience. Social support systems exerted significant, positive influence with each other and with resilience. No social supports mediated the negative stress effect on resilience. Friend support moderated the academic stress–resilience relationship. Implications for social work educators and field agency practitioners regarding enhancement of supportive peer relationships among undergraduate students are discussed.     

A Glimpse of the Truth: Evaluating ‘Debate’ and ‘Role Play’ as Pedagogical Tools for Learning about Sexuality Issues on a Law and Ethics Module

Social work education is familiar with concepts such as social exclusion, marginalisation, anti-discriminatory and anti-oppressive practice. This familiarisation implies that students are adequately prepared to embrace equality and diversity, become ‘culturally competent’ and subscribe to moral and ethical standards including the rights of service users to respect and support regardless of sexual orientation. The ability of social work students to articulate and develop their own theories for practice and to handle personal issues when these conflict with ‘theories’ on equality and diversity are important aspects of learning. Educators teaching about sexual orientation issues however currently have fewer texts or support networks to draw on when addressing these. This paper looks at the effectiveness of ‘debate’ and ‘role play’ as pedagogical strategies and tools when teaching complex ethical issues on a law and ethics module. Dramatic and creative participative methods were used through the tools of debate and role play. These were used with students to explore a specific topic around gay adoption in the context of learning about anti-discriminatory law. The paper seeks to evaluate the outcomes of this approach by drawing on the students' post learning reflection.     

Exploring the Learning Experiences of Students Involved in Community Profiling Projects

This article reports on a collaborative pilot study that aimed to improve final year social work students' capacity to reflect on the learning process through the use of an online journal. The ability to reflect on practice is widely regarded as a key skill in social work and journals are seen as a valuable aid in the process. At the same time, there are legitimate reservations about the authenticity of some learning through reflection, given the difficulties of measurement and the potential for dissimulation. Traditional journaling also has a number of limitations and is open to a superficial approach. Students and the social work teacher in this study found that factors such as immediacy, intimacy and convenience of online access improved both the quality of journaling and its recognition as an authentic learning tool, with life-long applicability. The indications are that reflective practices need to be taught in one academic course only as the processes are highly portable and independent of specific content. Asynchronous online journaling, however, should be accompanied by opportunities for students to engage in interactive activities with their peers in order to consolidate their learning and validate their experiences.     

Unravelling Cultural Constructions in Social Work Education: Journeying Toward Cultural Competence

Cultural understanding is often so deeply internalised it is difficult to know when and how values, beliefs and traditions were learned and even whether the ingrained messages carried from the past remain relevant in the present. Finding creative and culturally inclusive ways for students to unravel the origins of their own cultural constructions evolved into an assignment for a family course in social work education at the University of Otago, New Zealand. The student group were distance taught, mature students, most of whom were working in social service settings. Students self‐selected into groups and were asked to research, analyse and present their understanding of the influence of a culturally specific and influential myth, legend or fairytale. A key requirement was that this occurred within the context of working with families. Students were required to examine how the messages from well known ‘stories’ are perpetuated and how these then influence social work practice. This method of assessment was monitored and evaluated in terms of the students' experiences along with the learning outcomes for the course. It is the rationale, the process, and evaluation of this assignment that will be discussed in this paper.