Global value chains in international knowledge work: networks,stratifications and labour markets

In this article, I aim to cast light on the arguably indeterminate phenomenon of the global labour market (GLM) by placing the focus on an industry that has sometimes been perceived as epitomizing homogeneity and ‘world flatness’ in its deployment of geographically dispersed knowledge workers, that of international software development. Engaging in a sanguine analysis of this industry with reference to an empirical study of outsourcing to Ukraine it is revealed that labour markets servicing ICT (Information and communication technology) are subject to deep, if fluctuating, social stratifications. With reference to the notion of the global value chain (GVC), 1 1 ¹GVC analysis focuses on the governance patterns and relational dynamics between lead and supplier firms at the sectoral level. The GVC and its predecessor, the global commodity chain (GCC) focus on the inter‐firm linkages and especially power relations between different actors (Feuerstein 2013). The similar concept of global production network (GPN) concerns the broader set of relations of power, positionality and value capture between all relevant firm and extra firm actors within a network (Thompson 2013). For this study on sourcing in the global software industry, the term GVC will be utilized throughout.
the significance of factors such as knowledge, language, citizenship and age as labour market differentiators for knowledge work is brought to the fore.     

Transnational class formation and spatialities of power: the case of elite competition in Bolivia

In this article, I argue that the neoliberal and counter‐neoliberal transitions in Bolivia secured the power of transnational capital within the country. In the 1980s and 1990s, Bolivia's mining elite used neoliberal strategies to undermine the interests of the country's agricultural elite and pursued a marriage of convenience with transnational capital that allowed both to enter state‐monopolized spaces of investment in mutually beneficial ways. In Bolivia's counter‐neoliberal turn, leftist social movements and political parties removed the elite from power but were dependent on transnational firms to help them use the country's natural resource wealth to fund programmes of socioeconomic change. Engaging theories of the transnational class formation, I assert that scholars need to acknowledge how different capitalist class fractions have distinct spatialities of power. In particular, it is necessary to distinguish between global elites that participate in local circuits of accumulation and local elites that participate in global circuits of accumulation.     

Beyond control? The mechanics and dynamics of ‘informal’ remittances between Europe and Africa

Abstract Policy making usually assumes that the best way to harness migrant remittances for development is by shifting them into the regulated money transfer sector. However, much research evidence concludes that alternative methods are often cheaper and more reliable, accessible and convenient. In this article, we explore this tension between policy objectives and evidence. Based on a review of remittance mechanisms in seven sub‐Saharan African countries, we question the validity of the distinction between ‘formal’ and ‘informal’ remittances. We conclude that the formalization of remittance systems should not be approached as a regulatory task carried out from the top down, but as a bottom‐up evolutionary and organic process that should be encouraged. We suggest that the current regulatory thrust in this area is likely to be counterproductive, since it risks undermining the many vibrant institutions emerging through the movement of migrants and their money, together with their potential to enhance much needed economic and social development.     

EMPLOYEE DEVELOPMENT: AN EXAMINATION OF SERVICE STRATEGY IN A HIGH‐CONTACT SERVICE ENVIRONMENT

A critical component of service strategy in high‐contact environments is service encounter management. Effective service encounters are a result of the quality of employee development, including systems for work and job design, training and development, and attention to employee well being. Results of empirical analysis indicate that service strategies reflecting the dimensions of employee development drive employee outcomes such as productivity and satisfaction. Employee outcomes are significantly associated with customer satisfaction, but only some linkages to financial performance are significant. This study illustrates the importance of employee development in service strategy design for managing service encounters in high contact service environments.     

‘Cukup for me to be successful in this country’: ‘staying’ among left‐behind young women in Indonesia's migrant‐sending villages

By examining the aspirations of young, rural Indonesian women who, unlike their parents, want to stay behind rather than migrate for work, we look at how these women's experiences of feeling left‐behind affect their quests for alternative futures. Using a household relational lens, we employ the mediating concept of enough (cukup) to analyse the aspirations of young women wishing to remain at home. By focusing on their commitment to inter‐generational continuity and care rather than a lack of choice, we are able to offset the discourses associated with the culture of migration and its accompanying remittance euphoria. Our findings showed three main reasons for their choice. First, these young women pursue remittance‐funded higher education as a counter to parental sacrifice. Second, staying allows them both to provide the hands‐on care they themselves were denied as children and to pursue meaningful local careers. Third, the idea that migration has been ‘enough’ is a rational response to the social risks with which migration confronts a family.     

Migrants' capacity as actors of development: do skills matter for economic and social remittances?

Highly skilled migrants are presumably in a better position than less skilled ones to contribute to development in their countries of origin, largely by way of economic and social remittances. In this article, we use unique data on first‐generation migrants in the Netherlands to test how economic and social remittances differ by skill level. We find that the highly skilled are more likely to remit, to remit larger amounts and to give advice on education, jobs and health matters. Thus, we identify the highly skilled as having a greater capacity to affect development than have migrants of other skill levels. However, nuances exist with respect to this overall result. We illustrate that the low and medium skilled also show some capacity to affect economic development and that a medium skill level is sufficient to be in a position to transfer significantly more knowledge and skills.     

Private money,public scrutiny? Contrasting perspectives on remittances

Migrant remittances have received unprecedented attention over the past decade and scholars have interpreted remittance flows from a range of vantage points. In this article, we explore the meaning of remittances from three perspectives – (1) as an ingredient of terrorism and crime; (2) as a contribution to development; and (3) as an obstacle to integration. We explore these perspectives through an analysis of eight years of public debate in Norway and a review of the academic literature. Our analysis shows that remittances are open to public scrutiny, often within a strongly normative framework. Such public scrutiny is at odds with the private nature of remittances and affects migrants' everyday lives both structurally and emotionally. This scrutiny of remittances also suggests underlying assumptions about migrants' legitimate loyalties and belonging that fail to take adequate account of their multiple attachments.     

Model Hong Kong malls and their development in mainland China: consumer iconicity and the trans/national capitalist class

Relational geographies of capital and consumption between Hong Kong and mainland China have been forming through tourism engagement in Hong Kong and the development of model Hong Kong malls in China. This analysis of urban restructuring for the consumer economy identifies how landmark Hong Kong malls are reproduced in major cities of China by networks of Hong Kong property firms and mainland elites. Adapting Leslie Sklair's formulation of architectural iconicity in the culture‐ideology of consumerism, this economic relationship, which restructures urban space, constructs iconic built forms and develops Chinese consumerism, marks hegemonic opportunities of a national capitalist class, suggesting how Chinese state capitalism and its Hong Kong networks limit and incrementally engage transnational capital while instantiating Hong Kong‐style consumer iconicity. New malls in mixed‐use developments in China often occupy sites of historical markets and thus affirm Sklair's prediction that iconic architecture increasingly proclaims consumer space while claiming historic forms of public space.     

All modes lead to home: assessing the state of the remittance art

The art of sending remittances overlaps with migration, technological innovation and marketing – three of globalization's driving forces. All things being equal, the role of innovation with regard to remittances is to reduce transaction costs in making these transfers. Yet, other aspects of the marketing mix come into play apart from the price of sending remittances such as product user‐friendliness, the location of senders and beneficiaries, and the promotion of these technologies. In this article, I assess the state of the remittance art in terms of meeting the needs of remittance senders and beneficiaries and future directions that this domain may take due to further diffusion of innovations. Remittance technologies represent a promising direction in which cutting edge technology is harnessed to focus on developing world concerns. By enlisting the talents of the world's foremost product and service designers, private sector initiatives such as these can play a role in helping ease poverty's penalties.     

INTEGRATED COMPONENT AND SUPPLIER SELECTION FOR A PRODUCT FAMILY

This paper examines the reduction in complexity of a product family through product design. By leveraging the commonalities among products in a family, the decision support methodology presented in the paper helps choose components and suppliers that minimize the sum of design, procurement, and usage costs. The problem of integrated component and supplier selection is conceptualized and formulated as an integer-programming model. Analysis of the model yields two properties, complete and continuous replacement, which form the basis of a heuristic procedure. Computational tests show that the heuristic provides results close to the optimal solution and can be used for selecting components and suppliers. Application of the model to an industrial problem is discussed.