制造企业服务业务扩展及其认知因素研究

制造企业的竞争越来越激烈,几乎所有的企业都要面对快速反应多变市场和应对价格压力的要求,面对越来越小的产品利润空间和越来越复杂的客户需求,本文从对工业服务管理文献分析和制造企业的调查研究入手,揭示了制造企业从纯粹的产品生产者向客户支持方案提供者发展的转移趋势.通过对瑞士和德国30多家机器和设备制造企业进行的调查研究,说明了服务业务对制造企业在开发财务、营销和战略机会上的重要作用,并对转移过程中服务业务的扩展过程进行了总结.结合具体企业实践,本文对制约制造企业扩展服务业务中在管理动机上的认知因素进行了分析和研究.结合中国加入WTO后,中国制造企业将全面融入国际竞争的背景,本文期望对中国制造企业的发展和竞争地位的提高提供理论和实践上的指导.     

纵向沟通中隐性信息获取的激励兼容机制研究

下属隐性信息的获取是确保上级决策者有效决策的一个重要基础,现有的研究未能解决隐性信息获取的效率与预算平衡的两难问题。本文通过确认决策者的作用,在分析模型中引入决策者成本,并借鉴政府征收“所得税”的思路,不仅解决了隐性信息获取的真实性,而且解决了原有方案未能同时兼顾的预算平衡、利润最大化以及向下属转移损失等问题。     

高校青年志愿服务的发展路径探析——基于AGIL系统模型

高校青年志愿服务是社会志愿服务中重要的组成部分。高校青年志愿服务事业由四个子系统承担着相应的功能:资源系统发挥适应功能;高校志愿服务组织发挥目标达成功能;共青团发挥整合功能;育人系统发挥模式维持功能。在目前的高校志愿服务工作中,各项功能存在发挥不到位的问题。以AGIL理论分析模型为框架,可以从四个方面促进高校青年志愿服务提供路径支撑:资源系统做好社会化发展、高校志愿服务组织做好项目化管理、共青团做好枢纽化整合、育人系统做好价值化引领,从而发挥有机整体的作用。     

县级政府、供应链管理与农产品上行关系研究

基于中国13省87个电子商务进农村示范县的调研材料,分析政府项目驱动下农产品上行问题。实践表明,政策利好为县域农产品电商发展提供了试错空间,“S2B2C”的供应链管理模式对农产品上行的推动作用明显。但是,多数县级政府未能认识到供应链管理之于农产品上行的作用,普遍存在政府治理方式滞后、公共服务网络不健全、农产品区域公用品牌缺乏、冷链等基础设施投入不足等问题。因此,为有效推动农产品上行,政府应进一步推动“公私合作”、构建一体化的公共服务、注重品牌营销、优化产品供应链管理。     

企业用户云服务技术选择行为

如何选择最佳云服务方案,是企业决定采纳云服务之后所面临的一个重要决策。为了解决云服务技术选择问题,从业务流程的视角出发,以模块化系统理论为基础,提出一个流程模块化、IT可拆解性及安全风险如何影响云服务技术选择的研究模型。采用问卷调查和计量经济学的普通最小二乘法OLS进行实证分析。研究结果表明:流程模块化和IT可拆解性对云服务技术选择的抽象程度有显著的正向影响,即流程模块化程度IT可拆解性越高的企业,越倾向于选择抽象程度高的云服务,如软件即服务SaaS;而流程模块化程度和IT可拆解性越低的企业,越倾向于选择抽象程度低的云服务,如基础设施即服务IaaS。同时,安全风险会正向调节流程模块化和IT可拆解性对云服务技术选择的抽象程度的影响。     

Persuasion: An experimental study of team decision making

This paper studies persuasion within teams and investigates why teams commonly take, by some measures, better decisions than individuals. The analysis is based on data from electronic communication within teams of two players. Thanks to the experimental design, changes of an individual’s decision can be attributed to the content of the team partner’s message. The results for knowledge-related and strategic problems show that individuals’ decisions change upon receiving more informative and sophisticated arguments and remain the same otherwise. This individual behavior is an essential part of the information aggregation in teams and can explain the advantage of teams in decision making and in games.     

That's My Art: A Case Study on Children's Views of Cultural Policy

How do children experience a participatory TV cultural policy project and, related to that, which views do they share on cultural policy matters? These questions guided a case study on a TV show aired on the Flemish children's public service channel, which staged children as cultural experts. Although the programme was presented as a participatory project, we found that the children's views were minimally involved in the production process. The children also expressed concerns about how (their) art and cultural practices were represented. Yet, from a cultural policy perspective, the children accepted adults’ authority in art and cultural matters.     

信息共享空间的构建与创新服务——以河北工程大学图书馆为例

信息共享空间是近几年发展起来的一种新生事物，给传统的图书馆服务模式带来了严峻的挑战，以河北工程大学图书馆信息共享空间建设为例，分析了实体层和虚拟层两个层面建设的内容，介绍了信息共享空间的创新服务，并就信息共享空间的深层次服务提出了对策建议。     

An M/G/1 clearing queueing system with setup time and multiple vacations for an unreliable server

This paper studies an M/G/1 clearing queueing system with setup time and multiple vacations, in which all present customers in the system are served simultaneously and breakdowns may occur in busy or setup period. We investigate the stationary distribution of system size and the Laplace–Stieltjes transform of sojourn time. In addition, various performance measures are discussed, such as the mean system size at arbitrary time and the mean length of a vacation circle. Moreover, a cost analysis is carried out for this queueing system. Numerical results are presented to study the sensitivity of the system parameters on the expected cost function and system performances.     

Some Results Based on a Version of the Generalized Dynamic Entropies

We propose new dynamic measures of uncertainty based on the notion of generalized dynamic entropy introduced in Di Crescenzo and Longobardi (2006). These can uniquely determine distribution functions in continuous and discrete cases, and the characterizations of some well-known distributions are provided. We also define some orderings and aging notions based on the generalized dynamic measures, and prove some of their properties, obtaining as corollaries results that have recently appeared in the literature.