农村公共服务的自主供给困境及其治理路径

作为最原始的供给模式,农村公共服务的自主供给是指村社居民承担成本、主动参与到公共物品或服务生产提供的过程,表现为家庭自我供给、村民团队供给和村庄集体供给等。虽然其对政府、市场和志愿供给的补充有效缓解了农村公共服务供给匮乏的困局,但理性选择框架下的利益博弈和村社道德缺失、政府角色缺位等限制了自主供给作用的进一步发挥,存在资源浪费、供给不足、合作失败等困境。重塑乡村社会资本、完善服务供给机制、重新定位政府角色等成为可能的路径依赖。     

Bridging help-seeking options to Vietnamese Americans with parent–child conflict and depressive symptoms

To help practitioners bridge services to their clients who face family problems, this research aims to identify help-seeking behaviors among Vietnamese Americans who have experienced parent–child conflict and depression. The 2008 Asian Survey found that 46.3% of 572 Vietnamese Americans experienced parent–child conflict and 30.2% reported depressive symptoms. Having parent–child conflicts or depressive symptoms did not predict help-seeking from mental health professionals. Logistic regression results show that having parent–child conflict would increase the likelihood by 81.7% of a thinking that the problem will be naturally resolved; having depressive symptoms would increase the likelihood of seeking help from herbalists by 1.718 times and from medical doctors by 39.7%. Service strategies should include offering educational programs by multidisciplinary professionals with a focus on the natural aspect of building parent–child bonding.     

Early childhood interventionists' perspectives on serving maltreated infants and toddlers

A 2003 amendment to the Child Abuse Prevention and Treatment Act (CAPTA) required states to create developmental screening programs for maltreated infants and toddlers. Programs authorized under Part C of the Individuals with Disabilities Education Act (IDEA) were directed to work with state and local child welfare authorities to develop the screening program. They were also to ensure that additional assessment and intervention was provided when needed. The degree to which this mandate has been implemented varies widely between state and local programs. Some early intervention experts and Part C program administrators have expressed concerns about providers' willingness to serve families referred from child welfare, but there has been no systematic research on this issue. The Professional Interventionist CAPTA Survey (PICS) is a newly developed measure of early childhood intervention providers' perceptions of their responsibilities under CAPTA. The first aim of this study was to conduct analysis of the PICS using a national sample of providers. This study also reports the perceptions of early childhood interventionists about their responsibilities under CAPTA and examines the relationship between worker characteristics and how they perceive these responsibilities. The PICS appears to be useful for examining early childhood intervention providers' responses to CAPTA.     

中国公共服务供给主体多元发展的动力要素探析

理论变革、社会发展和政府职能转变构成了中国公共服务供给主体多元发展的多重动力要素。其中理论的变革主要体现为新公共管理、新公共服务理论、公共选择理论和治理理论。社会发展要素主要来源于公共需求的深刻变化和社会组织的深入发展。而政府职能转变主要是因为公共部门的有限性,表现为职能、财力、能力、理性有限和掌握信息的不充分以及政府在提供公共服务实践中存在着垄断、不充分、质和量难以度量、职责难以界定等问题。     

政府购买公共服务：法律缺陷与制度重构

在梳理政府购买公共服务的法律法规与规章基础上,对政府购买公共服务存在的法律缺陷进行系统分析,并从修订相关法律、完善信息公开制度、健全监管问责制度、创新评估审核制度、建构契约合作制度等方面提出对策建议,期望为政府购买公共服务的实践提供参考。     

Sourcing strategy of Belgian SMEs: empirical evidence for the accounting services

The primary objective of this paper is to examine the sourcing strategy for one business function (accounting services), by looking at the degree of outsourcing for each task of this function. Three research questions are addressed: (1) What sourcing strategy do SMEs use for accounting services? (2) What are the reasons? (3) Is there a link between sourcing strategy and company characteristics? The research design consisted of a postal survey sent out to 1200 managers of SMEs in Belgium. The main results showed that 53% use selective outsourcing, i.e. combining both an inhouse accountant with an accounting service provider. The results also showed that 35% use total insourcing and 12% prefer total outsourcing. Surprisingly, cost reduction is not the main reason for outsourcing. External expertise is the main reason for selectively outsourcing. SMEs select a total insourcing strategy because they want the accounting information at hand. Finally, larger SMEs decide for a total insourcing strategy and prefer to keep the accounting services internal. The conclusions show that future research should focus on the degree of outsourcing. The practical implication of this study is that accounting service providers should highlight their expertise and overcome the disadvantage of remote data analysis to attract more SME-customers.     

Transaction‐Specific Investments,Relational Norms,and ERP Customer Satisfaction: A Mediation Analysis*

Integrating the perspectives of transaction cost economics, the resource‐based view, and resource dependency theory, this study analyzes the institutional settings of enterprise resource planning (ERP) implementations in China. Specifically, it examines how bilateral transaction‐specific investments (TSIs) and relational governance mechanisms influence customer satisfaction with ERP implementations. The model is empirically tested using data from on‐site interviews with 208 ERP customers in China. The results demonstrate that the effects of vendors’ and customers’ TSIs on customer satisfaction are facilitated by multiple‐stage micromediational chains. The influence of TSIs on customer satisfaction is mediated by relational norms, and the impact of relational norms on customer satisfaction is bridged by perceived service quality and customer trust. Furthermore, the influence of vendors’ TSIs is stronger than the influence of customers’ TSIs. The findings contribute to business research and practice by providing valuable insights into how ERP vendors and customers should strategize TSIs to enhance relationship performance.     

服务型政府的职能设计

服务型政府要确立以人为本的价值理念,应当把服务作为政府职能设计所要追求的方向.鉴于我国改革开放之前的全能主义政府职能的定位,要建设服务型政府,必须实现政府职能从控制向服务的转变.这一转变是由一系列因素推动的,如财政供给危机、西方行政改革的示范效应、经济全球化带来的竞争压力、公共服务发展的自身要求、社会自治组织的发展、政府职能体系的构成等.从推进我国服务型政府建设的需要出发,政府职能定位应具体体现为:关注社会弱势群体,强化行政协调职能,解决重大体制问题,推进电子政府建设.     

浅析大学生志愿者组织自身建设

大学生志愿者作为青年志愿者行动的主体,没有他们的参与就没有青年志愿者行动。大学生志愿者行动作为我国志愿服务事业的重要组成部分,其队伍庞大、项目众多、成效显著、影响广泛。社会和公众对志愿服务的需求愈来愈广泛,要实现我国志愿服务事业又好又快发展、可持续发展,大学生志愿者行动仍需在加强组织建设、项目建设、队伍建设、机制建设等方面深入思考和持续创新。