A pilot study of the contribution of empathy to burnout in Salvation Army Officers

Although empathy has been found to distinguish effective counsellors from less effective counsellors, human services professionals who continually experience negative emotional reactions to the feelings that clients express in counselling may be at risk of developing burnout. This study examined the hypothesis that emotional empathy rather than cognitive empathy is associated with burnout. The sample of human services professionals consisted of 71 Salvation Army Officers. Multiple regression was used to investigate whether the dimensions of empathy could predict three aspects of burnout: personal accomplishment, emotional exhaustion and depersonalization. The first regression analysis indicated that personal distress and empathic concern were significant predictor of personal accomplishment. The second analysis indicated that personal distress was a significant predictor of emotional exhaustion. The third indicated that empathic concern was a significant predictor of depersonalization. Although these results support the hypothesis, personal distress was negatively associated with personal accomplishment, whereas empathic concern was positively associated with personal accomplishment. The small size of the sample may have influenced the reliability of the findings. A multidimensional approach to the role of empathy in counselling may help human services professionals to manage their emotional reactions when they engage in counselling with distressed clients.     

建设项目的专业技术 服务风险管理浅析

本文分析了建设项目中专业技术服务的潜在风险，探讨了风险管理的内容、途径和方法，简述了专业责任保险的特点和原则，指出了在我国开展专业责任保险的紧迫性。     

高校大学生社会实践活动功能初探

高校大学生社会实践活动作为一种生动有效的培养人才的重要途径,已经显示出它在大学生的思想教育、专业学习和能力培养等方面的综合效益。其基本功能主要表现在五个方面,即思想教育功能、深化教学功能、实践检验功能、社会服务功能、劳动助学功能。     

关于行政机关法律责任的思考

重视国家行政机关法律责任问题的研究,对加强我国的行政法制建设具有重要意义。本文阐述了国家行政机关作为表现国家意志的机关,具有特殊法律地位;国家行政机关法律责任是国家责任的重要内容,其责任内容和责任形式取决于国家的性质、目的和任务;而国家行政机关法律责任制度是否健全,亦成为国家责任制度是否完善的重要标志。当前,我国传统的封建文化意识和现行政治体制中的缺陷是阻碍我国行政机关法律责任制度健全和发展的重要因素。社会应当关注这个问题,以促进我国社会主义民主法制的完善。     

经济责任审计与执政能力建设的若干思考

从经济责任审计的实际出发，联系工作实践，对目前经济责任审计中存在的问题进行了探讨，并提出了相应的对策，试图能解决当前经济责任审计中碰到的一些问题，进一步加强经济责任审计对权力制约和监督的作用，促进领导干部提高执政能力，推动经济社会全面和谐发展．     

浅谈院(系)教学秘书之角色

阐述教学秘书的主要职责,应具备的基本素质,提出了提高教学秘书素质的途径:(1)提高思想政治素质;(2)刻苦学习业务知识,提高管理水平;(3)自觉创建和谐的工作氛围;(4)增强服务意识,培养奉献精神。     

关于有效促进社会公正的几个问题

本文认为:(1)为了顺利地推进改革,为了中国社会经济持续、有效和健康的发展,就必须适应新的历史条件,顺应民意、顺应现代社会的基本趋势,把社会公正放到一个突出的位置。(2)在中国现阶段应当开始建立一个初级的社会公平保障体系。初级社会公平保障体系的基本特征是低水准、广覆盖、有实效。对于国家来说,近期需要做的事情可以分为两大块,一是国家的直接投入,二是国家的立法、监督、执行和引导。(3)有一些根深蒂固的观念在妨碍着我们重视社会公正问题。这些观念主要包括:“原始积累不可避免”,“国家财力不足”,“重视公正便会妨碍效率”,因此我们必须对这些观念进行一番必要的反思。(4)要想构建一个公正而和谐的社会,就必须培育一个庞大的中等收入者人群,形成一个“两头小,中间大”的橄榄型的社会结构,那么社会就会变得越来越稳定了。     

The social responsibility of organizations: Perceptions of organizational morality as a key mechanism explaining the relation between CSR activities and stakeholder support

Prior research on Corporate Social Responsibility (CSR) has documented how specific CSR activities relate to responses of relevant stakeholders, mainly examining employees. However, it is as yet unclear whether these findings generalize to other types of CSR activities or to responses of other stakeholder groups. In fact, results from studies to date also show inconsistent effects in need of further explanation.In this contribution we offer a new perspective on this literature. We extend current insights on organizational CSR activities and stakeholder support, by elaborating on the psychological mechanisms that can explain these relations. We draw together recent developments on organizational anthropomorphism with insights on organizational identification, to argue that the impact of CSR activities on a broad range of stakeholder responses depends on perceptions of organizational morality. We connect prior work on organizational ethics, CSR, and stakeholder support, to social psychological theory and research on impression formation, impression management, and impression updating. This new perspective allows us to broaden the current debate on CSR and stakeholder support.Building on this analysis, we propose a new model that offers a roadmap for future research. We explain the impact of organizational CSR on stakeholder responses, by highlighting perceived organizational morality as a key mediating variable. We then proceed to consider likely moderators of this relation distinguishing between (a) characteristics of the organization, (b) characteristics of (communications about) CSR activities, and (c) characteristics of the perceivers. On the basis of this extended model we develop specific predictions, and review initial evidence supporting these prediction.     

Is CSR the panacea for SMEs? A study of socially responsible SMEs during economic crisis

There is increasing research attention as to how SMEs might realize corporate social responsibility opportunities. Most studies focus on the pursuance of responsible business strategies that result in favourable business outcomes. This study investigates SMEs who actively participate in CSR activities in a south-eastern European country during the economic crisis of the Eurozone. Data collected reveals that stakeholder salience and proximity moderate the relationship between CSR and financial performance. The context of this study is important as it addresses the paucity of research carried out in countries during economic crisis and sheds light on the positive aspects of CSR practices adopted during crisis.     

Leveraging middle managers’ brokerage for corporate entrepreneurship: The role of multilevel social capital configurations

Building on recent efforts to bring a socio-political perspective to social capital research, we develop and test a multilevel framework that explains why middle managers who occupy brokerage positions differ in their ability and willingness to engage in entrepreneurial behavior. More specifically, we provide a contextualized understanding of the links among middle managers' brokerage, their political-support ties, and their personal initiative. Results derived from data on 383 middle managers and 72 top managers in 34 business units indicate that political-support ties with top managers strengthen the relationship between middle managers’ brokerage and personal initiative. However, this positive effect depends on the social capital resources available in the focal business unit. It is attenuated in business units with a supportive and trusting social context and amplified in business units with high levels of internal connectedness. By uncovering these incompatibilities and complementarities, our study demonstrates the value of accounting for different social capital configurations and the interplay of their inherent social capital resources when examining the effects of brokerage on corporate entrepreneurship.