Getting to Where You Want to Go: Designing Information Systems and Using Your Data Through the Application of Analytics and Informatics

ABSTRACT

This article, based on the closing session from the 2017 NC Serials Conference, describes a systems perspective where data serve as both real-time and summative information and knowledge about how an organization is performing, what services and resources its users are using and interacting with, and areas for which the organization is doing well or needs improvement. The author posits that data are most useful when the context is informed by clear goals that provide a direction to where the organization is and wants to be. Applied examples are discussed for several environments, including an academic department, school of education, regional libraries, and public libraries.     

How local health departments work towards health equity

BackgroundHealth inequities are exacerbated when health promotion programs and resources do not reach selected populations. Local health departments (LHDs)¹ have the potential to address health equity via engaging priority populations in their work. However, we do not have an understanding of what local agencies are doing on this front.MethodsIn the summer of 2016, we collaborated with informants from thirteen LHDs across North Carolina. Via semi-structured interviews, the research team asked informants about their LHD’s understanding of health equity and engaging priority populations in program planning, implementation, and evaluation.FindingsAll informants discussed that a key function of their LHD was to improve the health of all residents. LHDs with a more comprehensive understanding of health equity engaged members of priority populations in their organizations’ efforts to a greater extent than LHDs with a more limited understanding. Additionally, while all LHDs identified similar barriers to engaging priority populations, LHDs that identified facilitators more comprehensively engaged members of the priority population in program planning, implementation, and evaluation.ConclusionsLHDs are ideally situated between the research and practice worlds to address health equity locally. To promote this work, we should ensure LHDs hold an understanding of health equity, have the means to realize facilitators of health equity work, and recognize the complex context in which health equity work exists.     

Beyond ‘bikelash’: engaging with community opposition to cycle lanes

This article explores the phenomenon of ‘bikelash’, or organised community opposition to cycle lanes. Urban residents commonly cite bicycle lanes, a space on the road reserved for cyclists, as the infrastructure most likely to encourage them to cycle. Yet the introduction of cycle lanes is often controversial. This article explores the phenomenon of bikelash, asking: Why does it occur? And what are the best ways to respond to it? A critical review of the literature on ‘contested’ cycle lane projects is undertaken in order to explore how this phenomenon can best be conceptualised within a mobilities framework.     

Planning for retail change: a survey of municipal governments in Washington State

Effectively managing retail is essential for municipalities in terms of meeting land use planning goals, developing revenue sources through taxation, furthering economic growth and providing access to goods and services for residents. In 2013, a survey was conducted to examine the retail planning practices of all the 110 small- and medium-sized municipalities in Washington State. The online survey addressed data collection and analysis, land use, retail recruitment, inter-jurisdictional cooperation and evaluation. A large majority of respondents had retail planning goals in their comprehensive plans, yet only 30% dedicated staff for implementation. Jurisdictions would benefit from regional retail planning (especially in light of changes underway from e-commerce), yet the state tax structure places municipalities in competition.     

Planners’ Perceptions of Why Canadian Communities Have Too Many Plans

A survey of Canadian planners explored perceptions about factors contributing to the growing number of plans communities have adopted recently. The results suggest that practitioners see themselves as responding to current community concerns, as well as to requirements imposed by higher levels of government. Neoliberal practices that force compliance with accountability frameworks to enable transfer payments increase demands for new plans. Professional practices within planning have encouraged specialization—in fields such as urban design—that often leads to plan-making activities. With many plans to coordinate, and limited staff resources and time available, practitioners face increasing implementation challenges.     

Indigenous Resource Management Plans: Transporting Non-Indigenous People into the Indigenous World

The paper explores the degree to which Indigenous groups perceive that resource management plans they develop are able to help deliver outcomes they seek through formal planning systems. It does this by a case study of practice in Aotearoa New Zealand. Some Indigenous groups are concerned they are being encouraged to devote considerable effort to production of major planning documents for use in interaction with environmental agencies, yet in practice, such plans can appear to have a limited role in bringing about desired change or affecting wider planning processes. The research contributes a New Zealand dimension to this international debate.     

Understanding the theory behind the Last Planner System using the Language-Action Perspective: two case studies

Since the Last Planner System® (LPS) was devised in the early 90s, a number of studies have pointed out the need to understand the underlying theory in which it is based on. The Language-Action Perspective (LAP) has been suggested as a suitable approach to understand the management of commitments in the LPS. This paper aims to assess the contribution of LAP to understand construction planning and control systems based on LPS. Two case studies were carried out in different construction companies, both highly experienced on the use of LPS. The results reveal the role of LAP for creating explicit representations of commitment flows that can be used to explain the sources of complexity and failures in planning systems, as well as for describing the profile of planning and control meetings.     

Understanding Client Communities Spatially for Developing Effective Interventions: Application of Geographic Information Systems (GIS) Technology for Program Planning in Health and Human Services Agencies

Social workers are better equipped to understand the need to incorporate geographical aspects pertaining to their clients’ lives as part of their practice, given the significant influence these factors have on client well-being. Geographic Information Systems (GIS) technology is a useful tool for administrators and planners to make informed decisions regarding human service programs including examining program outcomes and impact as well as streamlining program implementation. This article synthesizes the literature to date on GIS in health and human services with examples of real world applications.     

‘Mafia Baroque’: post‐socialist architecture and urban planning in Bulgaria

This paper traces the reception of the architectural style known as ‘Mafia Baroque’ within the professions of architecture and urban planning in Bulgaria. The debate within these professions was strongly linked to the general decline of power among former intellectual elites and the specific decline of architects and planners, who were sidelined as arbiters of ‘good taste’ and disempowered as regulators of urban growth. The reaction to this style also highlights the rise in public concern over corruption and organized crime and dissatisfaction with post‐socialist urbanization. This paper chronicles the extent of changes in construction and regulation in Bulgaria during the 1990s and argues that planners and architects were challenged not only by their professional marginalization but also by a deeper embarrassment over cultural change. It then relates this debate to broader post‐socialist anxieties over insufficient regulation of urbanization and fear of failing to meet Western European goals for economic and political change.