从《申报》小说征文广告效应看清末报刊转型

《申报》在1877年至1904年间就先后开展了三次小说征文广告活动。从中我们可以清晰地找到清末报刊转型对小说征文广告效应的影响,表现在清末报刊由开启民智和政治宣传的受众引导,转向满足和迎合受众阅读消费心理,引起小说认识度不断提高,参与小说创作的作者群不断扩大,使得报刊小说征文广告的效应不断强化——小说征文作者队伍扩大,小说创作数量剧增,小说质量水平不断提高。     

Research Review: Child and family support services with minority ethnic families: what can we learn from research?

This paper considers some of the available published research on family support services for minority ethnic families. In addressing this aspect of social work with minority ethnic families, we seek to make a contribution to the knowledge base of practitioners. The paper begins with an overview of what is known about family support services for particular minority ethnic groups, before exploring three specific areas: family centres, a home visiting service, and family group conferences. The paper finally examines what research says about the qualities sought in social workers by minority ethnic parents.     

‘Building rapport’ with customers across the world: The global diffusion of a call centre speech style1

This paper identifies a particular ‘rapport‐building’ speech style prescribed to call centre workers in four countries – Denmark, Britain, Hong Kong and the Philippines – irrespective of the language being spoken in the service interaction. It then compares Danish and British call centre workers’ compliance with the prescribed speech style and finds that Danish workers adhere significantly less to it than their British counterparts. It is suggested that this is attributable to the predominance of different politeness norms in the two cultures. The paper then discusses the indexicality of the prescribed speech style and argues that it is more commercially than culturally marked, despite the American origin of call centres. Overall, the paper draws attention to inadequacies in the paradigm focusing on the global spread of English, while lending support to recent theoretical suggestions to focus instead on how practices and styles are exported globally and potentially independently of language. Denne artikel identificerer en særlig ‘relationsskabende’ samtalestil som foreskrives til callcentermedarbejdere i fire lande – Danmark, Storbritannien, Hong Kong og Filippinerne – uafhængigt af hvilket sprog der benyttes i serviceinteraktionen. Herefter bliver danske og engelske callcentermedarbejderes brug af den foreskrevne samtalestil sammenlignet, og det vises at danske medarbejdere gør signifikant mindre brug af den end deres britiske modparter. Det foreslås at dette skyldes at der råder forskellige høflighedsnormer i de to kulturer. Artiklen diskuterer derefter indeksikaliteten af den foreskrevne samtalestil, og argumenterer for at den i højere grad er kommercielt end kulturelt kodet, på trods af callcentres amerikanske oprindelse. I sin helhed gør artiklen opmærksom på utilstrækkeligheder i det paradigme der fokuserer på hvordan engelsk breder sig globalt, mens den underbygger nylige teoretiske forslag om i stedet at fokusere på hvordan praksisser og stile eksporteres globalt og potentielt set uafhængigt af sprog.     

Peakedness‐Based Staffing for Call Center Outsourcing

This study considers the staffing problem of a vendor call center in a co‐sourcing setting. The aim is to take short‐term variability and correlations in time for call arrivals at such a vendor call center into account. To do so, peakedness is proposed as a useful measure of the burstiness in the arrival stream. The study empirically demonstrates the presence of bursty arrivals at a call center and proposes an approach to the measurement of the peakedness of the arrival stream making use of standard call center data. The problematic nature of bursty arrivals in the context of call center co‐sourcing is demonstrated along with an asymptotic result establishing that the problem persists in large call centers. The study then analyzes two peakedness‐based staffing methods: one which is a well known extension of the square root staffing rule and another which makes use of the Hayward approximation principles. Both approaches are simple and enable the vendor to improve its staffing procedure with good accuracy.     

质疑“危险驾驶罪”的设立

刑法修正案(八)已设立危险驾驶罪,但危险驾驶机动车的行为尚未达到应受刑罚处罚程度;目前的法律手段能够达到预防、减少危险驾驶机动车行为,保护人民群众的生命、健康和财产安全的目的;没有充分的根据说明设立危险驾驶罪是民意,即使是民意,也未必是设立危险驾驶罪的充分理由;设立危险驾驶罪将大大增加社会成本,与我国现有刑法原则精神和现行刑法规定不协调。     

未来计算值风险测量与管理方法的几个核心问题

给出未来计值(Mark-to-Future)，这一建立在情景模拟(scenarios)基础上的风险/收益测量与管理方法的概念、模型、指标和实施步骤，重点讨论了其在实施和资本配置、业绩评价和组合优化应用中的几个核心问题。包括情景模拟方法，市场风险与信用风险的整合，风险的比较基准(benchmark)与后悔值，经风险调整的估值以及看跌/看涨有效前沿等。     

公司股权及债券的期权定价

在两期完全市场经济模型中 ,考虑投资者的效用函数是时间可加幂次函数的情况下 ,利用均衡价格公式得到了欧式看涨期权的期权定价公式 ,并用它对公司的股权和债券进行了评价 ,得到了一般性的结果     

高级语言对数据库文件的直接调用

基于数据库文件的结构,给出了在任意高级编程语言环境下实现对库文件内容直接读取的算法,并以实例证明了它的一致实用性。     

C 语言源程序函数列表和函数调用树的自动生成

文档是编程工作的一个非常重要的环节，它一般包括规格化程序清单、函数调用关系、变量参访表和程序结构等等。本文介绍了用ＢｏｒｌａｎｄＣ＋＋编程实现函数列表和函数调用树的自动生成方法，并详细分析了有关的数据结构和主要算法及技巧。     

新世纪与理论创新

创新是党中央对中华民族发出的伟大号召,在21世纪这个急剧变革、以创造为主要特征的时代,理论创新显得尤为紧迫而重要。本文详加论述了理论创新是时代的召唤,理论自身的发展需要创新。