Graphic Feedback,Performance Feedback,and Goal Setting Increased Staff Compliance With a Data Collection Task at a Large Residential Facility

Because of budgetary constraints, human service organizations frequently expect consultants to recommend methods to enhance staff performance that require little or no additional funding. The current study utilized a multiple baseline across settings design to evaluate and compare the effects of a single intervention and a packaged intervention including graphic feedback and goal setting on approximately 200 direct care staff as a group, to improve the data collection procedure at a residential treatment facility. The single intervention showed some improvement, whereas the packaged intervention yielded substantial improvements and was maintained.     

Chapter 2: The Business Case for the Integration of Employee Assistance,Work-Life and Wellness Services

SUMMARY

Employee assistance programs (EAP), work-life programs and wellness programs are three commonly provided kinds of interventions that have the goals of reducing healthcare costs, improving employee performance and fostering a healthier workplace culture. The integration of these kinds of programs is a recent trend that has the potential to offer additional synergistic benefits. New studies have linked comprehensive delivery services that support human capital needs with bottom-line financial success of the company. This evidence can be used to make the business case for offering EAP, work-life and wellness services in an integrated capacity. However, while promising, the scientific evidence thus far in this area has methodological limitations and there are critical aspects that require further study.     

浅谈人体解剖学课堂设计

人体解剖学是医学中一门重要的基础课程，解剖学教师为了改善和提高教学效果，应该对每节课进行精心的设计，才能达到预期效果。课堂设计应包括三步——课前提问、课堂授课和课后总结，每个环节中主要涉及时间的把握、问题的设计、教学方法和手段的充分发挥和综合应用及课后总结。整个课堂设计应体现出学生的主体地位和老师的主导作用，这样，才能达到教学效果。     

A hybrid approach to configure eco-efficient supply chains under consideration of performance and risk aspects

Formal models that support multi-criteria decision making represent a strongly growing area in sustainable supply chain management research. However, uncertainties and risks are seldom considered in quantitative models for green supply chain (SC) design. The paper at hand suggests a hybrid approach to configure an eco-efficient SC for a new product under consideration of economic and environmental risks. Discrete-event simulation is applied to assess the financial, operational and environmental performance of different SC configuration options while the value-at-risk concept is adapted to evaluate related SC risks. The analytic hierarchy process is employed to solve the resulting multi-criteria decision problem of choosing the best option. The approach is illustrated at a case example of a fast moving consumer goods manufacturer.     

Universal versus contextual effects on TQM: a triangulation study using neural networks

The objective of this study is to extend previous research on total quality management (TQM)-context-performance relationships and ‘fit’ using multiple methods. We combine artificial neural networks (ANNs) with structural equation modelling (SEM) to analyse several hypotheses and propositions. This is the first study in this area of research that utilises ANNs and a triangulation technique in the presence of several contextual factors. The SEM analyses suggest that company size and industry type may have contingency effects on some of the TQM practices and/or TQM-performance relationships. However, the ANN models have shown that these two contingency factors do not moderate TQM outcomes, implying that all organisations can benefit from TQM regardless of size and type. As well, these models show that formal TQM implementation and/or ISO certifications do not add any predictive power to the ANN models except in one case: TQM implementation and/or ISO certification added to organisational effectiveness and customer results to predict financial and market (F&M) results. The results further indicate that even though implementing TQM alone has a bigger impact on F&M results than obtaining ISO certification alone, combining the two will have an even greater impact on these results. Joint implementation leads to greater improvements in organisational effectiveness, which, in turn, has a positive effect on customer results and consequently F&M results. This is a unique finding within the context of moderator effects on TQM-performance relationships.     

运动式执法与中国治理的困境

从决策议程对环境的回应、动员社会中的稀缺资源和实现政府间合作三个角度来分析运动式执法的必然性，运动式执法作为一种政策工具和治理模式并非总是消极的。一味地否定运动式执法，既不符合中国公共治理的现实需要，也不符合严肃的学术研究的要求。     

传统官僚制现代流弊与行政管理体制改革的路向选择

中国传统官僚制,是家国同构、高度集权的家产官僚制。它不具备现代官僚制的科学精神、理性精神和法制精神,其浓重的人治传统对当代中国人的观念影响十分深刻。由于中国的市场经济基础、法治环境、非政府组织和公民社会的发展现状与现代官僚制的产生条件有一定距离,因此,当务之急不是模仿新公共管理模式,而是立足中国实际情况,坚决摈弃传统官僚制,学习和借鉴现代官僚制的合理成分。     

心理契约：提升公共危机管理效能的支点

进入21世纪各种公共危机频繁发生,一个个痛苦的案例促使人们积极探索公共危机管理及其有效性问题。文章将心理学的专业术语——心理契约移植到公共危机管理领域,提出了危机心理契约的理论假设,阐明了危机心理契约在公共危机管理中的作用机制及其功能表现,从实践操作的层面提出了促进民众危机心理契约满足、避免危机心理契约破裂与违背,以提升政府危机管理效能的途径与方法。     

高职院校考试管理体制及其运行机制的构建与实践

本文分析了目前高职院校考试管理中存在的主要问题；结合我校考试管理的实际情况，构建了包含管理机构、命题制度、考核模式、考风考纪、试卷分析、管理手段等环节的考试管理体制及其运行机制；指出了考试管理体制及其运行机制在树立工作理念、规范管理程序、促进校风建设等实践中起到的重要作用。     

当前中国阶层流动固化趋向与治理路径分析——基于集团分利视角

阶层流动以精英流动为主要实现方式,精英流动受阻意味着阶层固化,阶层固化是集团分利的后果之一,是“机构僵化症”的同义语.中国在市场转型过程中形成了各类精英集团,精英集团的分利行为造成资源的集团式垄断,而阶层流动又以资源占有为前提,精英便趋于集团内或集团间复制,阶层固化趋势加剧.实现公平分利以建立良性精英流动机制、适度硬政权建设以打破分利集团联盟及制度变革与创新以重构利益格局是消除阶层固化的路径选择.