Principles of Total Quality Management and Their Application to Employee Assistance Programs:

Total quality management (TQM) has been thrust into the psyche of corporate America. TQM is not a new phenomena. Introduced in the early fifties to Japanese managers by an American management expert, it served to make Japan an international economic leader. U.S. companies have generally had little international competition. They now recognize he formidable challenge that quality based companies represent and are striving to replicate these successes. To do so will be to remain competitive. To discount the impact of TQM initiatives could spell economic disaster. Employee assistance program (EAP) management is modeled after American management principles. EAPs are also now having to compete for market share in ways for which they were never prepared. The TQM initiatives currently being implemented in many companies may be applied equally well to EAPs. This article presents an overview of the TQM principles formulated by W. Edwards Derning. The article also attempts to critically analyze some of the areas that have been problematic in EAP management. Further, it examines how TQM initiatives could serve to ameliorate some of these problems and lend additional impetus to the competitiveness of employee assistance programs with other behavioral health care service delivery and cost management programs.     

方志意识 电视呈现——浅谈地方台文史栏目建设

历史文化作为一种电视资源,具有很大的挖掘潜力和较高的传播价值。在新农村建设以及城市化推进的大背景下,许多文化遗存由于各种原因行将消失,地方电视台文史栏目及时对其进行抢救性开发传播并保存,在一定程度上成了影像版的地方志。     

Lyceum 1511 and Mountain Crest High School: An International Exchange Program Reveals Educational Contrasts

Abstract

Mexico. The Story of Two Americas. By Stuart Chase, in collaboration with Marian Tyler. Illustrated by Diego Rivera. The Macmillan Company, New York, 1931. 338 pp. $3.00. Reviewed by Milton W. Hamilton.

Mexican Maze. By Carleton Beals. With Illustrations by Diego Rivera. J. Lippincott Company, Philadelphia, 1931. 370 pp. $3.00. Reviewed by Milton W. Hamilton.

The United States and Disarmament. By Benjamin H. Williams. Whittlesey House, McGraw-Hill Book Company, New York, 1931. 361 pp. Reviewed by Milton W. Hamilton.

Bolívar. A Contribution to the study of his political Ideas. By C. Parra-Perez. Translated by N. Andrew N. Cleven. Pittsburgh Printing Company, Pittsburgh, 1930. 198 pp. $3. Reviewed by A. Curtis Wilgus.

The Black Napoleon. The Story of Toussaint Louverture. By Percy Waxman. Harcourt, Brace and Company, New York, 1931. 298 pp. $3.50. Reviewed by A. Curtis Wilgus.

Coronado's Children. Tales of Lost Mines and Buried Treasures of the Southwest. By J. Frank Dobie. The Southwest Press, Dallas, 1930. xv, 367 pp. $3. Reviewed by A. Curtis Wilgus.

Dominicans in Early Florida. By The Very Rev. V. F. O'Daniel. The United States Catholic Historical Society, New York, 1930. xiii, 230 pp. Reviewed by A. Curtis Wilgus.

Historia de la Guerra del Guano y el Salitre o Guerra del Pacifico entre Chile, Bolivia y el Peru. Vol. I. Causas y origenes de la Guerra Naval. By Jacinto Lopez. De Laisne and Rossboro, Inc., New York, 1931. 413 pp. Reviewed by A. Curtis Wilgus.

A History of the United States Since the Civil War, Volume IV. By Ellis Paxson Oberholtzer. The Macmillan Company, New York, 1931. 718 pp. $5.25. Reviewed by Elmer Ellis.

Old France. By John G. Coulter; New York: G. P. Putnam's Sons, 1931, 600 pp. Français et Allemands. By Louis Reynaud; Paris: A. Fayard et Cie, 1931, 387 pp. Reviewed by Jacques Barzun.

Twelve Portraits of the French Revolution. By Henri Béraud. Translated by Madeleine Boyd. Little, Brown and Company, Boston, 1928. 831. pp. Reviewed by C. R. Hall

The Second Republic and Napoleon III. By René Arnaud. New York: Putnam's Sons, 1931. Pp. vii, 436. $4.50. Reviewed by Shepard B. Clough.

Prologue to Mexico. The story of a Search for a Place. By Marian Storm. Alfred A. Knopf, New York, 1931. xii, 328 pp. $3.50. Reviewed by A. Curtis Wilgus.

Mexico. A Study of Two Americas. By Stuart Chase. The Macraillan Company, New York, 1931. vii, 338 pp. $3.00. Reviewed by A. Curtis Wilgus.

The Genius of Mexico. Lectures Delivered before the Fifth Seminar in Mexico, 1930. Edited by Hubert C. Herring and Katharine Terrill. The Committee on Cultural Relations with Latin America, New York, 1931, ix, 334 pp. Reviewed by A. Curtis Wilgus.

Liberalism in Mexico, 1857–1929. By Wilfred Hardy Callcott. Stanford University Press, 1931. xiii, 410 pp. $5.00. Reviewed by A. Curtis Wilgus.

Mexico and its Heritage. By Ernest Gruening. The Century Company, New York, 1930. xix, 728 pp. $3.00. Reviewed by A. Curtis Wilgus.

Hero Stories for Children. By Earl A. Collins and Lyda Hale. The Macmillan Company, New York, 1931. 264 pp. Reviewed by

The First Three Hundred Years in America. By Marion G. Clark and Wilbur Fisk Gordy. Charles Scribner's Sons, New York, 1931. 436 pp. Reviewed by Roberta O'Hara.

Young America. By Charles F. Horne and Olive Bucks. Charles E. Merrill Co., New York, 1930. 328 pp. Reviewed by Roberta O'Hara.     

高校教务管理浅论

高等学校教务管理工作运行的好坏,直接影响到教学质量的优劣,因而必须加强教务管理工作.加强教务管理,首先要有明确的工作目标,其次要加强教学管理队伍建设,努力提高队伍素质,再次是要做到严格管理计划,加强制度管理.     

数控机床宏程序的开发与应用

根据数控机床宏程序的变量技术和编程技术特点，说明宏程序不仅是一种数控编程的手段，更重要的是使用宏程序能优化加工工艺过程。本文利用宏程序解决了外圆锥面等高加工的编程技术，关于宏程序技术的广泛运用，还有待于我们数控从业人员的进一步探索与研究。     

社会资本视野下探究高校和谐助困的实现

高校贫困生的生存和发展问题已成为不可忽视的社会问题。在国家支持力量有限的情况下,培育和提升高校贫困生的社会资本有助于高校贫困生问题的解决。社会资本存量低是目前高校实现和谐助困的主要障碍,通过强化贫困生的同质社会资本,培育贫困生的异质社会资本,将有助于提高贫困大学生的社会资本存量,从而实现高校和谐助困。     

谈电视品牌栏目形象

电视已经进入了品牌竞争的时代,塑造品牌形象已成为当今电视业的主题。电视的品牌形象塑造具体体现在品牌栏目的塑造方面。对有形形象、无形形象及二者如何有机结合塑造电视品牌栏目形象进行了探讨。     

中国老年电视节目的缺失与思考

针对我国人口老龄化的现状,以社会学的眼光探讨中国传媒特别是电视媒体在这一特殊阶段中应当承担和扮演的角色是:针对老年人的爱好制作节目;做老年人的知心朋友;开通互动性节目;扩大节目视野等。     

波普、库恩、拉卡托斯科学哲学思想之比较

在西方科学哲学从逻辑经验主义向历史主义演变的过程中,批判理性主义起了纽带的作用。波普、库恩、拉卡托斯是当代西方科学哲学发展进程中批判理性主义和历史主义的代表人物。本文从比较和分析的角度出发,从科学的划界问题、科学方法论和科学发展模式三方面分析了三位科学哲学家的批判与继承关系,并试图对当代西方科学哲学的发展进程作一描述。     

中小城市应对外资并购的对策研究——兼论镇江市应对外资并购对策

外资并购已经成为国际直接投资的主流模式,我国成为外资并购热点具有其必然性.通过分析我国外资并购的现状,认为我国迫切需要开展中小城市应对外资并购的对策研究.本文对中小城市(以镇江市为例)产业结构特点进行了分析,研究了中小城市应对外资并购的基本对策、方向选择和方式选择,并设计了中小城市(以镇江市为典型)相应的外资并购控制程序,提出了中小城市应对外资并购应注意的主要问题.