Then press enter: digital payment technology and the history of telephone interface

The internet and other digital networks in the U.S. (and beyond) remain essentially an upgrade of the national telephone network built by AT&T over the first half of the twentieth century, and digital payment remains tethered to telephony at the level of infrastructure. Telephone history also continues to inform digital payment at the level of interface. Debit card readers feature a keypad nearly identical to those introduced (also by AT&T) to the dialling public a half-century ago on touch-tone telephones. In this essay I highlight the development of the touch-tone keypad as a transformative payment technology. There have been three great leaps forward in the history of telephone interface: the dial, the keypad and the touch screen. Each corresponds to a period of technological transformation in the telephone industry and society more broadly: the rotary dial and automation, touch-tone keypads and digitization, and touch screens and computerization. The successful careers of the dial and the keypad, especially when read in tandem, suggest that touch screens will alter the everyday economics of retail payment even more radically than its predecessors. I also describe a broader trajectory of digital naturalization, whereby telephone numbers have proliferated into a personal identification number, passwords and a plethora of personalized information. Payments increasingly circulate today as subsets of personal information within the vast sea of big data. Payment apps are demonstrating a capacity to reorganize retail transactions on a scale as vast as any technology since the cash register. The history of retail payment finds the point of sale heading from the till into shoppers’ pockets. As a result, consumers are increasingly shouldering the costs of purchasing, maintaining, upgrading and securing the technology used for everyday transactions.     

Insecure times? Workers' perceived job and labor market security in 23 OECD countries

By examining the association between employees' perceptions of job security and central labor market policies and characteristics, this paper seeks to understand the mechanisms through which institutions generate confidence and positive expectations among individuals regarding their economic future. The analyses distinguish between different facets of perceived job security and different institutional mechanisms. My multilevel analyses of a data set that contains information on 12,431 individuals and 23 countries show that some labor market policies and characteristics are more likely than others to provide workers with subjective security. Unemployment assistance in particular is an effective means of reducing workers' worries about job loss. Dismissal protection, by contrast, only unleashes its psychologically protective effects under certain conditions. The paper's main conclusion is that the effectiveness of policies varies and that different types of labor market institutions serve as complements rather than as substitutes.     

Society without the social: the Spanish labour movement and the rise of the social, 1840–1880

Focusing on the Spanish case, this article addresses two fundamental questions: why were many unionized workers sceptical about state intervention in labour issues throughout the nineteenth century, and why did this attitude begin to change from the 1860s onwards? Its main thesis is that workers’ attitudes derived ultimately from different historical notions of ‘society’ that shaped their perceptions and experiences of labour relations and their attitude toward the role of the state. Thus, a notion of society as an aggregation of individuals shaped unionized Spanish workers’ hostility toward state intervention since the creation of the first unions in the 1840s. From the 1860s onward, a new conception of collective relations, namely ‘the social’, began to transform some workers’ expectations of the role of the state in labour conflicts. The main factor that explains this change, it is argued, lies in the relationship between the workers’ imaginary, their actions, and their expectations about these actions.     

Structural change in Ethiopia

This article investigates the pace and pattern of structural change in Ethiopia. It departs from the existing literature in two main ways. First, it uses a methodology that enables a more comprehensive assessment of structural change. Second, it entailed the construction of a consistent dataset for Ethiopia—comprising three labour force surveys—tracking 10 economic sectors between 1999 and 2013. Our analysis suggests that the structure of production has changed considerably, but that shifts in the composition of employment have lagged behind. Output per capita growth has been strong and mainly driven by within‐sector productivity improvements. However, the contribution of structural change has increased over time, which is encouraging. Evidence of a growing demographic dividend is also uncovered.     

‘Dirty Work?’ Gender,Race and the Union in Industrial Cleaning

The study uses an eclectic framework and through an intersectional analysis and use of narratives explores the meaning of janitorial work, the gender division of labour (GDL), the unions and organizing for janitors engaged in industrial cleaning for a big cleaning company, Pluto, in Toronto. Pluto was organized by the Service Employees International Union (SEIU) in 2006. The study is based on the organizing drive for Pluto and uses participant observation and interview methods. Intersectional analysis is useful in understanding the worker's perceptions of the racialized, gendered and classed constitution of cleaning work as ‘dirty’ and their resistance to these constructs. We explore GDL in industrial cleaning and the construction of women's work as ‘light duty’ and men's work as ‘heavy duty’. We conclude that union membership is important not only for material benefits of the janitors but also for their alternative identity construction. However, there is a persistence of GDL and gender pay equity is not addressed seriously in the organizing drive or upon organizing.     

Change in the Chilean social model

Chile modernized its social model in two stages characterized by different strategies: developmentalism (1924–73) and the Washington Consensus (1973–2008). In the first stage, the State pursued both social policies of universal coverage and land reform, while also building up the country's economic and institutional infrastructure. After the 1973 military coup, some public services were dismantled and privatized, and the labour movement was suppressed. Since the end of the dictatorship in 1990, resistance to state regulation and an anti‐labour bias have persisted, albeit to a diminishing degree due to advances in democratization and, latterly, the current world economic crisis.     

Oiling the wheels? Flexible labour markets and the migration industry

ABSTRACT

The growing commercialisation of migration, often through a multiplicity of labour market intermediaries, is an issue of increasing academic interest. We seek to contribute to an emerging research agenda on the migration industries by exploring how one of the key actors that constitutes it, recruitment agencies, sits at the nexus between flexible labour market structures and migrant labour. Interviews with U.K. labour providers and low-wage employers form the evidence base for an analysis of the strategies developed by recruiters to derive commercial gain from connecting the so-called ‘supply’ and ‘demand’ sides of the flexible international labour market. We seek to contribute to understandings of the analytical categories within migration systems by illustrating how the migration industry interacts with other key stakeholders to structure international migration.     

Becoming cosmopolitan: encountering difference in a city of mobile labour

ABSTRACT

Many who move countries today do so for work, and labour mobility – both temporary and permanent – is the mechanism by which countless people (both movers and stayers) come into contact with cultural difference. The domain of mobile labour is thus an important context through which to consider the transformative possibilities of encounters with racial and cultural difference. Situated within debates on everyday multi-culture and vernacular cosmopolitanisms, this essay considers the question of intercultural encounter at work in relation to the layered histories of race and variegated citizenships of mobile labour in Singapore. Exploring the micro-nature of cosmopolitan practices, the paper considers under what labour conditions might an outward-looking cosmopolitan sensibility and a convivial openness to otherness emerge among migrant workers, as against a set of survival-based intercultural capacities. I reflect specifically upon two cases of ‘incongruous encounter’ in workplaces reliant on precariously employed migrant labour: a mainland Chinese man and a Filipina woman who, because of Singapore’s racialised system of work visas, find themselves working in South Asian restaurants in Singapore’s Little India. They both engage ‘cosmopolitan practices’, yet their sensibilities differ sharply. Their stories highlight how, in a place like Singapore, the ‘encounter’ needs to be understood within a regime of mobile labour, situated racial hierarchies, and a highly stratified system of work visas. I further suggest that situational factors such as the nature of work including its spatial and temporal qualities, the mixture of co-workers, and recognition relations with superiors all mattered in framing the affective atmospheres of encounter. In a context of forced encounter, I argue that learnt capacities to function and interact across difference should not necessarily be romanticised as a cosmopolitan sensibility.     

Repurposing Materials and Waste through Online Exchanges: Overcoming the Last Hurdle

Online material and waste exchanges (OMWEs) provide online channels to repurpose by‐products, unused materials and waste from industrial and commercial facilities. Unfortunately, OMWE's also have challenges. First, sellers may have access to other disposal options and, as a result, may not fully commit to the exchange. Second, buyers can face high uncertainty about the product exchanged and the transaction being undertaken. Overcoming these challenges is the “last hurdle” to making OMWEs successful. This study investigates the factors that reduce the buyers' uncertainty and increase the sellers' commitment to the OMWE. We analyze novel transaction‐level data from an online exchange (MNExchange.org) combined with other archival public records on county‐level repurposing and disposal statistics. First, we find that regional repurposing policies and alternatives have a complementary effect on sellers' commitment toward OMWEs, resulting in increased OMWE exchanges. However, regional disposal policies and alternatives have a substitution effect on sellers' commitment, resulting in reduced exchange success. Further, greater product and transaction information reduce the buyer's uncertainty and increase exchange success. Finally, the analysis shows that users' (buyers and sellers) heavily rely on their prior experience with OMWEs. Specifically, higher familiarity between the buyer–seller pair and familiarity with the OMWE system leads to higher likelihood of exchange success. This study lays the foundation for understanding OMWEs and has important implications for developing policies and operations to increase online transactions of by‐products, materials and wastes.     

网络教育软件产业发展

本文通过对我国网络教育软件市场规模分析和针对网络教育软件系统的应用情况调查,得出网络教育软件发展趋势,提出网络教育软件产业需要走集成化、协作化、统筹规划、资源共享道路,要形成以学生为中心的授课、练习、测验、答疑全面协调互动的网络教学体系,并通过技术手段进行强化网络教育的教学质量。