Participation in Everyday Life Before and After a Housing Adaptation

Housing adaptation aims to enable clients to live independently in their own homes. Studies focusing on participation in everyday life following a housing adaptation are lacking and needed. This study aimed to explore housing adaptation clients' experiences of participation in everyday life before and after a housing adaptation, through the lens of a housing adaptation, using a qualitative follow-up design, with 11 participants. It was found that when the housing adaptation met the participants' needs, performance of activities improved and the housing adaptation opened doors to engagement and participation in everyday life. Thus, focus on performance and engagement in everyday life at the onset of the housing adaptation process, combined with regular follow-ups, may enhance participation.     

Functional and emotional traits of corporate social media message strategies: Behavioral insights from S&P 500 Facebook data

Drawing from literature regarding public engagement, the Elaboration Likelihood Model (ELM), computer-mediated communication research, and emotion psychology, this study examines the effects of companies’ social media communication strategies on public engagement behaviors as indexed by post likes, shares, and comments. Specifically, it investigates how corporate Facebook posts’ functional traits (functional interactivity and vividness) and emotional traits (emotion presence, valence, and strength) impact public engagement online. Through data mining and computer-assisted sentiment analysis of 33,379 posts from 106 Standard & Poor 500 companies’ Facebook accounts, this study finds a negative effect of functional interactivity but a positive effect of vividness on engagement. It also shows that emotional traits overall yield stronger public engagement outcomes. Two-way interactions between emotional and functional features are also detected. Theoretical and practical implications are discussed.     

The emergence of the emergence-based approach in community practice

Community practitioners are often challenged to work in complex environments and situations that naturally occur in communities. This article focuses on the theoretical and practical use of the Emergence-Based Approach that is relevant for work in complex community situations. Using this approach, the practitioner encourages the emergence of novel ideas and initiatives, and engages a decentralized network of activists, helping them develop their initiatives. Using a field study, we compare this approach to the traditional Outcomes-Based Approach. Although their mindsets are very different, and even contradict one another, we suggest practical ways to combine the two in an effective way.     

The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE)

This study examined relationships among employees’ perception of CSR, three models of internal CSR communication and employee engagement. The findings, based on 516 valid survey responses from employees across different sectors in the United Arab Emirates, revealed that internal communication of CSR, both one-way and two-way symmetrical, predicted employee perceptions of CSR, with two-way asymmetrical communication being a negative predictor; perceptions of CSR predicted employee engagement; social and sustainable dimensions of CSR most strongly predicted social and affective dimensions of employee engagement; and both two-way symmetrical communication of CSR and employee perceptions of CSR strongly predicted employee engagement. Implications for theory and practice are discussed.     

Building relational capital: The contribution of episodic and relational community engagement

In this study, we provide evidence of the theorized connection between community engagement and the development of social capital, and the perceived value or worth of relationships among organizations and stakeholders. Using thematic analysis to understand the policy and practice frameworks of community engagement in Australian local government organizations, our analyses reveal two different types of community engagement—relational and episodic—each of which has the potential to contribute to relational dimension of social capital. The study introduces and develops new thinking around the ideas of episodic and relational engagement within the context of community engagement, and their respective contributions to the development of relational capital. Recognizing and identifying episodic and relational community engagement as separate phenomena allows researchers and practitioners to understand the theoretical dimensions of community engagement as a framework for practice.     

The City of Saskatoon’s Local Area Planning Program: A Case Study

The City of Saskatoon’s Local Area Planning (LAP) Program is a community-based approach to developing comprehensive neighbourhood plans. In order to achieve sustainable and implementable Local Area Plans (LAPs), the City of Saskatoon has been using innovative methods of collaborative decision-making to engage citizens. The program has been recognized nationally by the Federation of Canadian Municipalities for demonstrating innovative approaches to citizen engagement in Sustainable Community Planning. A total of eight LAPs have been adopted by City Council and 212 recommendations have been approved, with 101 of these recommendations being completed, 71 currently in progress and 40 to be determined. Great strides have been made to implement the LAPs by allocating resources for coordinating implementation, working with communities, and for implementing the various recommendations. In addition, over 1,000 people representing various interests have participated in one or more LAP Committee or implementation meetings. Through this participation, partnerships have been formed, program and service delivery has been improved, and most importantly, communities have taken ownership of their plans. After completing eight LAPs, the LAP communities, City Council and city planners have felt the need to measure ongoing changes and progress in the LAP communities. In recognition of this, the City of Saskatoon’s City Planning Branch will be working with LAP communities, the Community-University Institute for Social Research (CUISR) and other stakeholders to develop a framework for statistically measuring changes in LAP communities and to monitor “Neighbourhood Success Factors”. The Neighbourhood Success Factors will work to detect serious socio-economic conditions before they reach a point of crisis. This paper will first describe the LAP Program before reviewing the proposed framework for statistically measuring changes in Saskatoon’s neighbourhoods.

Exploring the Ebbs and Flows of Community Engagement: The Pyramid of Engagement and Water Activism in Two Canadian Communities

In this article, we share results from a comparative study exploring the dynamics of community engagement surrounding local water advocacy organizations in two Canadian communities. Although emergent local issues and the perception of crisis triggered some short-term community engagement, social factors such as collective identity, a sense of community, and sense of efficacy appear to be more important for sustaining and deepening engagement. Drawing on the results, we show how the pyramid of engagement, by depicting activist engagement as a multilevel, developmental process, can serve as a useful tool for community engagement scholars and practitioners alike.     

Does compassion go viral? Social media,caring, and the Fort McMurray wildfire

ABSTRACT

In May 2016, an enormous wildfire threatened the city of Fort McMurray, Alberta and forced the evacuation of all of the city’s residents. Outpourings of support teemed in from all across Canada and over the world, prompting the largest charitable response in Canadian Red Cross history. This paper examines Albertans’ response to the wildfire by exploring caring and helping behaviors as well as the role of social media in facilitating these remarkable charitable efforts. The paper uses mixed methods including an analysis of the most popular Tweets related to the wildfire and an Alberta survey collected months after the disaster. The analysis of tweets reveals that care, concern, and invitations to help were prominent in social media discourse about the wildfire. The analysis of survey data demonstrates that those who followed news about the wildfire on social media express higher overall levels of care and concern for those affected, which led to helping those impacted by the wildfire. The findings provide important insights about the role of social media in disaster relief and recovery as well as citizens’ civic engagement.     

Family engagement within the context of assessment in child protection practice: The case of Estonia

Engagement in the context of child protection is of significant international interest, as the participation of family is a central notion in child and family social work. Drawing on in‐depth, semistructured interviews with a sample of 26 child protection workers in 1 region in Estonia, this article reports the findings of the participants' perspectives on family engagement in the context of child protection assessment. Child protection workers perceive the engagement related to 3 aspects: first, it is associated to the acts of the worker; second, it is associated to parental part of actions—depending on parents themselves; and third, engagement was seen as “doing together” with the family, referring to partnership. The aim of the engagement was mainly considered in the terms of empowerment—empowering family to cope on their own and to take charge of their lives. The negative image of child protection was recognised as one of the main barriers to the family engagement. Understanding the family and their situation was seen as the basis for a trusting relationship, being the most crucial factor to promoting family engagement.