旅游企业员工服务导向意识的前置因素与后果研究

作者在27个宾馆、餐馆、旅行社进行了一次实证研究,探讨服务导向概念的组成成分与员工服务导向的影响因素和作用。数据分析结果表明,营销导向、情感密集和负责精神是服务导向概念的组成成分,企业的支持、员工的心理受权和工作满意感都是影响员工的服务导向的重要因素,员工的服务导向意识对员工工作行为和旅游企业的外部效率有直接或间接的影响。     

Malmquist productivity index based on common-weights DEA: The case of Taiwan forests after reorganization

The performance of a decision making unit (DMU) can be evaluated in either a cross-sectional or a time-series manner, and data envelopment analysis (DEA) is a useful method for both types of evaluation. In order to eliminate the inconsistency caused by using different frontier facets to calculate efficiency, common-weights DEA models have been developed, under which a group of DMUs can be ranked for a specific period. This study proposes a common-weights DEA model for time-series evaluations to calculate the global Malmquist productivity index (MPI) so that the productivity changes of all DMUs have a common basis for comparison. The common-weights global MPI not only has sound properties, but also produces reliable results. The case of Taiwan forests after reorganization shows that the MPIs calculated from the conventional DEA model produce misleading results. The common-weights global MPI approach, on the other hand, correctly identifies districts with unsatisfactory performance before the reorganization and those with unsatisfactory productivity improvement after the reorganization.     

员工效率工资与企业的管理效率分析

本文在文献回顾基础上分析了效率工资的solow模型和shapiro-stiglitz模型存在的局限性,认为由于工资合约具有非完备性特点,通过工资合约对员工进行完全激励是困难的;之后基于重复博弈理论构建了同时考虑内外部劳动力市场要求的效率工资模型,运用博弈理论分析了企业和员工在效率工资博弈过程中的行为和策略,揭示了该模型较之均衡效率工资模型具有的更为丰富的经济内涵,从八个方面阐述了效率工资对企业提高管理效率的价值,认为效率工资需要与其它激励机制相互补充.建立全面报酬体系才能实现其激励的目的.     

事务所特征、行为与审计生产效率

本文应用数据包络分析方法(DEA)评估我国事务所的审计生产效率状况,并在此基础上检验事务所特征和行为对审计生产效率的影响。实证结果表明,我国事务所审计生产效率整体水平较高,但仍存在一定的提升空间。在事务所特征方面,异地所的审计生产效率显著高于本地所;行业专门化程度与审计生产效率显著正相关,即随着行业专门化程度的提高,审计生产效率不断提高;但我们未发现事务所任期对审计生产效率具有显著影响。在事务所行为方面,事务所在对被出具非标准审计意见的上市公司进行审计时表现出显著的高效率。     

基于渠道管理的消费者信息、中间商与企业经济关系分析

在营销渠道的管理中,企业通常会通过设计一系列契约条件对中间商进行监督和激励,整个过程很少考虑来自市场第三方——消费者的信息反馈。本文分析了消费者信息在三方经济关系中的作用并通过企业、消费者和中间商的定量模型,分析消费者信息对企业激励与监督营销渠道中间商行为的影响以及提高营销渠道效率的影响因素和条件。结果表明,当消费者偏好和企业偏好一致时,消费者信息反馈有助于提高营销渠道管理绩效与消费者利益效用。     

Multi-period efficiency measurement in data envelopment analysis: The case of Taiwanese commercial banks

In measuring the overall efficiency of a set of decision making units (DMUs) in a time span covering multiple periods, the conventional approach is to use the aggregate data of the multiple periods via a data envelopment analysis (DEA) technique, ignoring the specific situation of each period. This paper proposes using a relational network model to take the operations of individual periods into account in measuring efficiencies. The overall and period efficiencies of a DMU can be calculated at the same time. Notably, the overall efficiency is a weighted average of the period efficiencies, and the weights are the most favorable ones for the DMU being evaluated. This model, together with two existing ones, is applied to measure the efficiency of 22 Taiwanese commercial banks for the period of 2009–2011. The three-year multi-period analysis shows that the proposed model is more discriminative than the existing ones in ranking the performance of the banks. The period efficiencies for the three years increased steadily, indicating that the performances of the Taiwanese banks examined in this work were improving over this period.     

Efficiency in Repeated Games Revisited: The Role of Private Strategies

Most theoretical or applied research on repeated games with imperfect monitoring has focused on public strategies: strategies that depend solely on the history of publicly observable signals. This paper sheds light on the role of private strategies: strategies that depend not only on public signals, but also on players' own actions in the past. Our main finding is that players can sometimes make better use of information by using private strategies and that efficiency in repeated games can be improved. Our equilibrium private strategy for repeated prisoners' dilemma games consists of two states and has the property that each player's optimal strategy is independent of the other player's state.     

公司控制权配置:模型、特征与效率性选择研究

公司控制权配置的治理创新必须与全球化的资源配置机会及效率竞争大背景相协调。本文基于法律制度确认的权利依据,构建了公司控制权配置的综合模型,分析了由模型得出的基础性组合模式及其特征,并从效率与垄断、效率与竞争以及效率与代理等视角对基本组合模式进行了探讨和选择,为公司控制权的配置改革提供了一个基本框架。     

所有权结构与企业创新效率

本文就企业所有权结构对企业创新效率的影响,从理论和实证上进行了分析研究。研究表明:(1)就总体而言,增加经营者的企业所有权或减少政府的企业所有权,将有助于改善企业创新效率;(2)法人或业主的所有权份额的增加,可能是引发“创新泡沫”的诱因之一;(3)市场竞争可以促进企业创新效率的改善,而企业规模扩大则可能因“大企业病”问题损害创新效率。     

我国基本药物制度实施过程中监管效率的探讨

从成本收益分析的角度,对我国基本药物制度实施过程中政府监管效率的现状进行分析,探讨提高政府监管效率的关键点,进而提出健全监管法律法规、建立有效的多部门协调机制、加快监管的信息化建设等建议,促进基本药物制度实施过程中政府监管效率的提高。