The effect of job satisfaction on labor turnover by gender: An analysis for Switzerland

This paper analyzes the effect of job satisfaction on labor turnover by gender using data from the first two waves of the Swiss Household Panel (1999 and 2000). The results confirm that job satisfaction is a very good predictor of future quits and, more important, reveal that job satisfaction does not influence the inclination to become non-employed; that is, neither men nor women self-select out of the labor force due to dissatisfaction. This result clearly refutes the claim that the gender/job satisfaction paradox (i.e., the fact that women tend to be more satisfied at work than men) is being driven by self-selection. This paper also shows that, based on job satisfaction information and quitting behavior, there is no apparent difference in firm attachment between men and women.     

我国古村落旅游的住宿接待模式研究——以北京门头沟区爨底下村为例

本文以北京门头沟区爨底下村为例,对古村落旅游现有的住宿接待模式进行了分析,在此基础上,提出了建设仿古接待村的建议,认为新的住宿接待模式既可以保护古村落的完整性,又可以满足广大旅游者对住宿的更高要求,具有一定的可行性。     

教育资源配置差异对高等教育发展影响的实证研究

高等教育资源分布和配置不均,严重影响了高等教育教学质量的提高、教育功能的发挥、科研及其成果转化以及教育的可持续发展。地区高等教育资源的丰裕程度又影响了其积聚教育资源的能力。教育资源欠丰裕地区应该通过加大政府支持力度、吸纳社会资源、加强内涵建设等方式,缩小高等教育资源的地区差异。     

Catholicism, Job Security Regulations and Female Employment: A Micro-level Analysis of Esping-Andersen's Social Catholicism Thesis

This article explores the religious roots of job security regulations in Western democracies by putting Esping-Andersen's famous social Catholicism thesis to the test. Esping-Andersen argues that due to religious socialization, Catholics exhibit more conservative family values, i.e. they tend to support the male breadwinner model. To sustain this model of family organization, Catholics are expected to support job security regulations. These regulations have been described in the literature as important determinants of gender-segregated labour markets and low female employment rates. Data from this article show that while Catholics indeed support more conservative family models, so do Reformed Protestants and religious persons in general. Furthermore, no relationship between religious denomination and preferences for job security regulations can be observed. The analysis thus refutes Esping-Andersen's social Catholicism thesis.     

Organizational Changes and Job Satisfaction among Support Staff

ABSTRACT

The purpose of this study is to identify job satisfaction amongst support staff employed by a nonprofit company undergoing organizational changes. The Job Satisfaction Survey (JSS) scale was used to measure overall job satisfaction and was conducted among 38 workers and the data was analyzed using content analysis. The findings indicate that workers were satisfied with some sections of their job but also dissatisfied with some others, scoring an average job satisfaction amongst the participating groups. Factors such as good relations with colleagues, training opportunities, and work flexibility were identified to assist with increasing worker satisfaction. Further suggestions for enhancing employees’ job satisfaction are provided.     

顾客满意之谜

顾客满意是现代市场营销以及其他管理学科的核心概念。但是迄今为止,国内外学者还没有就顾客满意的定义等达成共识。本文在对顾客满意的定义、形成原因进行理论研究的基础上,分析了顾客满意对企业绩效的作用,最后探讨了顾客满意理论未来的研究方向。     

民航顾客资产驱动因素与顾客满意感和忠诚感关系的实证研究

作者在我国17个民航公司进行了一次实证研究,探讨顾客资产驱动因素和子驱动因素与顾客满意感、归属感和忠诚感的关系。聚类分析与罗吉斯蒂回归分析结果表明,资产价值不同的两类顾客对各类顾客资产驱动因素与子驱动因素的评估存在显著的差异,对民航公司的满意感、归属感和忠诚感也存在显著的差异。顾客对民航公司的满意感、归属感和忠诚感主要是由各类顾客资产驱动因素和子驱动因素决定的,而并非是由顾客的人口统计特点决定的。因此作者指出,民航公司可根据顾客重视的顾客资产驱动因素与子驱动因素细分顾客,针对不同的顾客采取不同的营销策略。     

矿工工作满意度分析及对策

通过对矿工工作满意度的分析,指出了影响矿工工作满意度的主要因素为：工作回报、工作本身、管理措施、人际关系等方面,并从建立公平的工作回报制度、优化工作环境和建立融洽的人际关系方面提出对策,来提高矿工工作满意度,进而为煤炭企业管理提供依据。     

公众满意结构的初步研究

本文在对相关研究进行述评的基础上,通过预调查编制公众满意结构调查问卷,对1566名成年人的正式调查表明,我国的公众满意主要包含七个因子:政府形象、社会安全、经济调控、教育就业与保健、人文生态保护、国际参与和民主政治;调查数据显示上述七因子受公众关注的程度存在着差异。研究结果为公众满意的测评内容提供了一个框架,也为公共行政的工作重点提供了参考。     

职业变动中的下岗女工

在当代中国社会的转型过程中,处于职业变动中的下岗女工是一个尤其值得关注的社会弱势群体。从职业变动的视角出发,围绕下岗这一职业变动的重要事件对下岗女工进行了新的探讨,包括女工下岗的原因、下岗对女工心理和生活的影响、下岗女工再就业的情况等。在此基础上,提出了帮助下岗女工从容应对职业变动、努力实现再就业的相关对策建议,期望有助于引领下岗女工进行积极的职业变动。