Teaching Social Work in an Online Environment

This article discusses the current debate surrounding online instruction (also known as distance) versus in-class social work instruction and reviews the relevant literature associated with those instructional models. The discussion specifically focuses on key issues, including the definition and growth of online education and the Blackboard revolution, and it addresses concerns about the effectiveness of teaching online compared to in-class social work instruction in areas related to students’ learning outcomes and satisfaction. Literature references also suggest that factors such as demographics may be related to outcome differences between distance and traditional students, while others found no significant differences between both student populations and their learning outcomes in particular courses such as research methods courses. Even today, however, the comparisons between online and traditional courses are unsettled, and many questions remain about the appropriateness or usefulness of these models. Therefore, the debate will continue to lead to even larger disagreements between researchers and educators on both sides. The concern about the effectiveness of teaching in an online environment is still the main concern of educational models in general and of social work education in particular. Even deeper concerns are found among educators and scholars about the ethical issues surrounding the entire online education debate.     

Preparing for ICT enhanced practice learning opportunities in 2010—a speculative view

This paper presents a speculative view of the roles that a practice teacher, student and university may undertake during a practice learning opportunity in the year 2010, based upon predicted advances in information and communication technology (ICT). The article explores the likelihood of such a scenario becoming a reality by examining very briefly current developments in the area of wireless mobile devices and infrastructure. The paper presents an argument drawing on the author’s own experiences that passive acceptance or ignorance through apprehension of ICT developments should not prevent the examination and planning of how this medium may be utilised in the arena of social work in the future. This paper acts as a scenario‐planning device, presenting for discussion some of the issues that may need to be explored if ICT is to become positively integrated into the field of social work education.     

Evaluation of a Distance Learning,Post Graduate Advanced Award in Social Work Programme for Child and Family Social Work Supervisors and Mentors

This paper discusses open and distance learning and supervision in child and family social work, and presents the results of an evaluation by students of a distance learning, post graduate certificate programme for first‐line managers and supervisors in child and family social work. The programme also leads to an Advanced Award in Social Work. Eighteen students returned a postal questionnaire designed to gain their experiences of studying on the programme and their views about its different elements and its outcomes for themselves, their work, their organisations and service users. Most respondents thought that there were more advantages than disadvantages to studying by distance learning and to studying part‐time while working full‐time, but that self‐discipline is required and that workload constraints and difficulties in taking study time away from work impinged on their studies. More than half rated as good or very good the support provided by their mentors. Reported outcomes of studying on the programme included increased self‐confidence, enhanced supervisory practice, greater involvement of service users in service provision, and increased attention to gaining service user feedback. Key messages regarding the organisation of distance learning programmes are outlined, and pedagogical issues in post qualifying social work education are discussed, including the role of the mentor and the training needs of experienced staff or those working in specialised roles.     

‘Placements Online’: Student Experiences of a Website to Support Learning in Practice Settings

Social work practice and education in many parts of the world are implementing an elearning agenda. This article considers the experiences of students using a website developed to support learning in agency settings to discover if and how it can be used to create a ‘bridge’ between the learning environments of the university and practice. The website contains a range of features, including downloadable practice assessment documents, links to university based teaching units, electronic personal notification of placement allocation, and an asynchronous discussion forum.

The action research project which informs this article employed focus groups of students to ascertain their expectations and experiences of the website, in particular the asynchronous discussion forum facility, prior to and on completion of the 80 day placement, combined with analysis of the actual usage patterns and content.

Three quarters of the cohort participated in the discussion forum and findings suggest that students used and valued the discussion forum for its ability to enable the student to student and tutor to student relationships underpinning collaborative learning to be maintained during the placement, and to enable resource sharing and networking.     

Preparation for Contact: An Aid to Effective Social Work Intervention

This article proposes that a pre‐contact phase of work which helps prepare the worker/social work student for face‐to‐face intervention is a prerequisite for effective practice. It builds on the original work by Douglas and McColgan in which preparation for contact was placed in the context of the Diploma in Social Work Competence requirements. In this revised article links are made to the new degree in social work while retaining the framework which provides for examination of essential knowledge, skills and values which underpin effective preparation for a social work encounter. The article discusses the Preparation for Contact exercise and explores its value as a learning tool for social work students, its usefulness as an assessment tool for university tutors and agency practice teachers in relation to testing the student's ‘readiness’ for contact and its place in providing practice learning evidence in relation to requirements of the degree in social work.     

Promoting Deep Learning: A Teaching,Learning and Assessment Endeavour

The need for social workers to develop expertise in critical reflection is now a dominant theme in the literature. How this expertise is achieved, however, remains under‐explored in an environment increasingly focused on outcomes, evidence of performance and teachers' preoccupations with curriculum content and assessment. Students' understanding of critical reflection and how, if at all, their social work education assists in developing this capacity, continue to be under‐represented.

Applying a ‘deep‐learning’ framework, this article outlines an attempt to engage final year social work students in a teaching, learning and assessment exchange that promotes critical reflexivity. It presents the thinking behind the evolution of a unit focused on social work in public welfare and health settings. Using their final assessment exercise in which they are asked to review their learning, it then offers students' responses to that unit. In particular, the paper highlights the personalised practice visions offered by students as they seek to locate themselves, personally and professionally, before making the identity‐challenging transition from student to qualified practitioner.     

Reviews

A multitude of influences have affected the development of social work education, one of the earliest of which was the settlement movement in British inner cities. This article explores the early impact of the settlements on social work education and presents the results of a survey of current settlements and their relationship with UK social work. Ideas from the settlement movement have continued to fertilise British social policy and community development practice but their numbers and influence have waned. In contrast, British social work and social services organisations exert a major influence on settlements both directly and indirectly. As part of the longest established sections of the voluntary sector within the UK, the settlement movement's survival may also offer suggestions about the organic development of welfare organisations which are of wider relevance in a rapidly changing social environment.     

Making Practice Learning Part of Our Core Business: A Case Study of Organisational Change

Implementing the new degree in social work in Britain will require practice agencies to deliver an increased number of practice learning opportunities to students undertaking social work training. Indeed the Practice Learning Taskforce (2004 Practice Learning Taskforce. ‘Making change work for us’. London [Google Scholar]) estimates that, in London, a 70% increase from 2002/3 to 2006/7 will be needed. In order to achieve this practice agencies are being urged to transform themselves into learning organisations. Given that social work programmes in many areas are already struggling to find sufficient placements for their students this is likely to be hugely challenging. Research carried out by Lindsay &; Tompsett suggests that, in order to achieve this, social work agencies need to bring planning for practice learning more centrally into the organisation's strategic planning. This paper presents a case study of the author's experience in an English social services department that attempted this. It concludes that practice agencies, in moving towards becoming learning organisations, need to pay attention both to the structural arrangements they develop and the organisational processes involved.     

Professional Relationship Boundaries: A Social Work Teaching Module

Social workers are often challenged by the complex and ever‐changing dynamics within their relationships with clients, and struggle to find ethical responses within professional boundary grey zones where boundaries with clients can be difficult to identify, yet easy to cross. Social work educators attempt to prepare students for these complex situations, yet in the United States research reveals rates of social work boundary violations that lead one to question the efficacy of social work ethics education. This article describes the educational competencies and instructional strategies that comprise an adaptable course module which was developed in response to this challenge, and intended to increase students' self‐awareness, motivation and professional judgment‐making abilities related to their professional boundaries. The educational competencies for this course include the abilities to: identify boundary violations, apply critical thinking skills to complex professional relationship contexts, increase awareness of self and other, and initiate prevention strategies. In contrast to traditional approaches to education, this article describes instructional strategies that are based on adult‐learning principles, which have the purpose of effectively and creatively teaching topic areas in such a way as to produce behavioural change. These course topic areas include a ‘Professional Relationship Boundaries Continuum’ conceptual framework, boundary violation impacts, personal boundary vulnerabilities, blurring boundary indicators, and risk‐minimizing strategies.     

Challenging Stereotypes Surrounding Disability and Promoting Anti‐oppressive Practice: Some Reflections on Teaching Social Work Students in Northern Ireland

Relatively high levels of dependency on disability benefits in Northern Ireland has led to widespread assumptions within this society that fraud and abuse are rife within the social security system. Consequently, many of those in receipt of disability benefits are stereotyped as dishonest, malingerers and scroungers. This stereotyping is damaging to all disabled people and undermines the security that the welfare system is supposed to provide. Social workers are obliged to work within an anti‐oppressive framework, addressing issues of oppression and discrimination. It is therefore imperative that strategies and techniques, which raise their awareness of these issues, are developed. This article describes a teaching strategy that was introduced in the first year of a social work degree programme, to enable students to recognise and reflect upon cultural stereotypes, and comments on its effectiveness.