Incorporating quality into data envelopment analysis of nursing home performance: A case study

When using data envelopment analysis (DEA) as a benchmarking technique for nursing homes, it is essential to include measures of the quality of care. We survey applications where quality has been incorporated into DEA models and consider the concerns that arise when the results show that quality measures have been effectively ignored. Three modeling techniques are identified that address these concerns. Each of these techniques requires some input from management as to the proper emphasis to be placed on the quality aspect of performance. We report the results of a case study in which we apply these techniques to a DEA model of nursing home performance. We examine in depth not only the resulting efficiency scores, but also the benchmark sets and the weights given to the input and output measures. We find that two of the techniques are effective in insuring that DEA results discriminate between high and low quality performance.     

Selective Guide to Current Reference Sources on Marriage,Obesity, and Dieting

No abstract available for this article.     

研究性学习对职业社工专业能力培养的作用初探——以“老年研究小组”为例

研究性学习是一种重实践能力和创新能力培养，具开放性、探究式教学互动模式，对研究性大学及创新人才培养有重要意义。基于研究性学习与社工教育实务特质的高度契合性，本文以“老年社工”课为平台，以“老年研究小组”为切人点，以研究性学习为途径，总结了为期五年“以问题为导向，教、研、实务三结合”的教改对职业社工素质培养的效果，并就本土社工教育的学科发展提出了建议。     

高师院校英语优质专业建设的探索

优质专业是一种具有示范作用和辐射效应的榜样专业，可以带动各种教学工作的改革与发展。高师院校英语优质专业应有明确的专业定位，大力加强师资队伍、课程体系、办学资源、实践教学和管理制度等方面的建设，提高专业办学水平和人才培养质量。     

Taguchi methods: linear graphs of high resolution

An important reason behind the success of the Taguchi methodology in qual- ity assurance has been the use of statistical methods, presented in a way that is accessible to the nonexpert user. Among the tools used to simplify the sta- tistical design of experiments has been the linear graph, apparently introduced by Taguchi. However, he did not consider the resolution of the corresponding designs (the higher the resolution, the more accurate the conclusions). For example, it will be shown that half of the linear graphs given by Taguchi for the L₁₆(2¹⁵) orthogonal array correspond to designs of resolution III, when designs of resolution IV are available (with the same lines in the linear graphs but with different assignments to the columns of the orthogonal array). A nontraditional but very straightforward method is presented for obtaining the alias chains and the linear graphs corresponding to an orthogonal array. The procedure can be easily understood and employed by nonstatisticians to find an experimental design of the highest possible resolution. The design can be used to obtain products or processes that are robust to variation.     

服务公平性对储户与银行之间关系的影响

作者在某银行广州地区的15个营业点对储户进行了一次问卷调查,探讨服务公平性对顾客与企业之间关系的影响。数据分析结果表明,结果公平性、程序公平性、交往公平性和储户感觉中的软、硬质量是同一个高阶因子的子因子,储户在正常服务环境中感知的服务公平性影响储户的消费情感和储户对本次消费经历的评估(服务质量、消费价值、储户的满意感),进而影响储户与银行之间的关系(信任感、储户与服务人员的人际关系纽带、储户与银行的感情纽带)和储户的行为意向(再购意向和口头宣传意向)。     

文学经典品格谈

本文从已经证明是能够超越时空的、世界公认其为典范的文学作品中,归纳出些许认定文学品格的准则,并就其中的部分准则举例展开论述,对我国议论中的“百年文学经典”提出作者自己的见解。     

热力学教学重点难点剖析

本文针对热力学教学内容的重点和难点进行剖析,对外界分析法作简要的评论,指出随着教学体系和教学内容的改革,热力学教学的重点和难点仍集中在一些基本概念和热力学第一定律、热力学第二定律等内容上,并针对这些内容的讲解提出看法和建议.同时针对焓的物理意义、热力学第二定律的说法等一些存在不同现点的问题,通过分析论证,提出作者的观点.     

礼仪教育在素质教育中的作用初探

礼仪教育是素质教育中不可缺少的一门重要学科。它有利于全民素质的提高 ,有利于培养创新精神和实践能力 ,是造就全面发展的社会主义事业建设者和接班人的有效途径。     

如东县计划生育优质服务“三询”评估制

对改进计划生育目标管理责任制考核办法的必要性及建立计划生育优质服务以面询、电询、函询为主的"三询"评估制的必要性进行了论述,并结合如东县"三询"评估制的实践情况,对其科学性、可行性和可操作性进行了阐述,旨在为调整计划生育责任制考核机制,推动计划生育优质服务提供新的思路.