The utilization of prevailing evaluation policy in the selection of performance measures

This study considers the problem of inferring a functional evaluation criterion from existing performance measure policies. The objective is to develop a rational basis by which to adaptively evaluate a current best set of performance measures from alternative sets. The analysis is based on a matrix approach for relating system characteristics to performance measures across a set of activities. A procedure for ranking measure combinations which are candidate implementation alternatives is devised using this matrix representation and cost information. An example illustrating the procedure is presented.     

Behavioral evaluation of a state program of deinstitutionalization of the developmentally disabled

The purpose of this study was to evaluate one phase of a statewide program of deinstitutionalizing developmentally disabled individuals. Forty adults who had spent a minimum of six months in community placements were evaluated with respect to changes in behavior associated with movement out of state institutions and into community settings such as group homes and day activity centers. Pre- and post-deinstitutionalization measures were taken with the Behavior Development Survey. Post-deinstitutionalization measures on Cataldo and Risley's Resident Activity Manifest were compared to the same measures obtained on 159 developmentally disabled individuals scheduled for deinstitutionalization. A consistent pattern of positive changes on both instruments favored deinstitutionalization, but changes could not be unequivocally attributed to movement out of the institutions per se.     

Pragmatic decisions in the evaluation of consumer satisfaction with mental health treatment

This article examines pragmatic choices which must be made in conducting consumer satisfaction assessment of mental health treatment. It is argued that choices involving sample, format, and procedure for examining satisfaction may influence the results of such research, and must be considered when creating or evaluating these efforts. These choices are examined in detail.     

Evaluating employee assistance programs. A review of methods, outcomes, and future directions

Renewed interest in assisting troubled employees has led to an upsurge in the development of employee assistance programs, coupled with demands for demonstrable effectiveness. This review examines the nature and scope of these programs, their administrative and methodological context, and the types and outcomes of evaluation studies conducted thus far. Proposals for improving future investigations through a number of different approaches and strategies are then made.     

On the limiting properties of social indicators

Characteristics of the population and economic measures that constitute traditional social indicators are compared with more recent “quality of life” measures to demonstrate that social indicators are always value statements at the policy level. The possibility of alternative perspectives is illustrated. It is suggested that an awareness of the assumptions implicit in any given indicator is as important as the data they provide.     

面向网络营销企业的营销信号选择博弈分析

如何通过营销信号来降低电子市场逆向选择风险是影响网络营销企业业绩的重要因素.本文以两家企业垄断市场为例,建立了企业信号传递博弈模型.通过对分离均衡与混同均衡存在条件的分析,讨论了信号传递成本以及不同消费者群体所占比例对企业营销信号决策的影响.分析结果有助于网络营销企业在电子市场中选择营销信号.     

Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services

Reducing social uncertainty—understanding, predicting, and controlling the behavior of other people—is a central motivating force of human behavior. When rules and customs are not sufficient, people rely on trust and familiarity as primary mechanisms to reduce social uncertainty. The relative paucity of regulations and customs on the Internet makes consumer familiarity and trust especially important in the case of e-Commerce. Yet the lack of an interpersonal exchange and the one-time nature of the typical business transaction on the Internet make this kind of consumer trust unique, because trust relates to other people and is nourished through interactions with them.This study validates a four-dimensional scale of trust in the context of e-Products and revalidates it in the context of e-Services. The study then shows the influence of social presence on these dimensions of this trust, especially benevolence, and its ultimate contribution to online purchase intentions.     

从哲理诠释、精神信仰到成德成人——20世纪以来“致良知”教研究的基本定位与反思

“致良知”教作为王阳明思想的重要内容,既是其讲学的立言宗旨,又是王门诸子学习、实践活动中的思想纲领。20世纪以来,关于“致良知”教的研究主要形成了哲理诠释与精神信仰两种不同诠释路径。反观20世纪以来阳明“致良知”教的两种研究取径,都不可回避一个更为本质的问题——成德成人。成德成人的德性教养既是儒学一以贯之的内在精神,更是阳明“致良知”教的本旨意涵,其意义就在转化个体生命情感、精神意志的过程中显现出人人本有且知是知非的良知。在成德成人的基础上,哲理诠释的路径蕴涵着精神信仰的价值追求,而精神信仰的路径又表现出哲理诠释的普遍性面相。这既关涉如何体贴阳明哲学的真精神,也向当代儒学研究提出了应当如何诠释儒学传统价值的重要问题。     

行政诉讼履行法定职责实体判决论——以“尹荷玲案”为核心

“司法审查有限原则”是行政诉讼法的基本原则,这导致了“履行法定职责实体判决”存在争议。“尹荷玲案”不但证成了履行法定职责实体判决存在的正当性,而且明确了该判决适用的“双阶要件”,即“理由具备、事实清楚、法律规定明确”的一般要件,与“法效果唯一性”的特别要件。其中“法效果唯一性”分为两种情况:一是羁束行政行为,二是行政裁量收缩为零,这恰与《行政诉讼法》修改后“给付判决”与“履行判决”的规定相契合。纵观司法实践,重做判决、履行判决、给付判决形成了“程序性判决—提示性判决—履行法定职责实体判决”3种判决方式,体现了三者功能的相似性。作为实质化解争议的履行法定职责实体判决,也彰显了司法推动制度发展的功能。