Maintaining organization–public relationships on tourism Websites through relationship management strategies

This study investigates the relationship maintenance strategies (RMS) of official state tourism Websites and online travel agencies’ Websites in the U.S. Content analysis reveals that the access strategy was enacted the best while the sharing of tasks strategy was utilized the least in both types of Websites. There are significant differences between these two types of Websites in terms of the positivity, the openness/disclosure, and the assurances strategies. The implications of adopting RMS for e-PR in the tourism and hospitality industry are discussed.     

The role of ethnic identity in school engagement: perceptions of immigrant Tibetan adolescents in select US public schools

This purpose of the study was to ascertain the level of ethnic identity formation and its perceived role on school engagement for Tibetan adolescents enrolled in public schools in two Midwestern states in the USA. The journey of these students from culturally encapsulated schools from Nepal, Bhutan, and India to multiculturally diverse settings was one of the most fascinating facets of the Tibetan Diaspora. Subjects included 16 girls, 25 boys, and 2 who did not identify their gender. The multigroup ethnic identity measure was used to determine the level of ethnic identity formation of Tibetan students while a questionnaire gathered information on school engagement. The overall ethnic identity measure for this sample was high with a mean of 3.58, while the cognitive and affective aspect of the measure was also high with a mean of 3.56 and 3.74, respectively. The girls showed more emotional commitment to ethnic identity, as their mean score was 3.92, while boys scored 3.62. The results clearly corroborated findings and conclusions drawn by other scholars. School and community partnership contributed to the healthy ethnic identity development of adolescents who were thus encouraged to be more engaged in meaningful school activities.     

Interculturalism and the pendulum of identity

This article offers a critical appraisal of the role played by cultural identity in intercultural bilingual Arabic–Hebrew schools in Israel. While engineered as oases of interculturalism amidst a life of ethnic segregation, such schools ultimately confront serious difficulties in escaping the constraints of identity politics and representation. This is expressed by the leading part that group identity plays in the schools’ everyday life. By drawing on the philosophy of Gilles Deleuze, we argue that this state of affairs diminishes the potential of the intercultural encounter to overcome emotional and conceptual inhibitions reigning in larger society. Interculturalism, in order to distance itself from a politics of ressentiment that can only restrict its capacity to flourish, needs to place itself before representation.     

Limits to “Jewish power”: how Slovak Jewish leaders negotiated restitution of property after the Second World War

This article examines how Jewish leaders in post-war Slovakia negotiated the restitution of property with the legislative and executive powers in Bratislava and Prague. The Jewish leaders were affiliated with two Slovak Jewish organisations founded in 1945: the Central Union of Jewish Religious Communities in Slovakia (Ústredný sväz ?idovských nábo?enských obci na Slovensku, ÚS?NO) and the Organisation of Victims of Racial Persecution at the Hands of the Fascist Regime in Bratislava (Sdru?enie fa?istickým re?imom rasovo prenasledovaných v Bratislave, SRP). The Secretary General of the SRP, Dr Vojtech Winterstein, was the main voice negotiating and promoting the interests of the post-war Jewish community. His invaluable collection of documents – the Winterstein collection – provides the source base for this article.     

‘A great job and a family’: work narratives and the work and family interaction

This article investigated how work narratives of dual-earner families are materially and symbolically configured in discourses of reconciliation of work and home life. Following critical studies of the work–family interaction, this research takes into consideration symbolic and social structures and tries to look into the interrelation of factors such as job resources, job satisfaction, levels of autonomy with the self-esteem and sense of ‘self’ which parents derive from their paid work. Hochschild's concept of ‘emotional culture’ is used to explore how parents' experience of work is intertwined to their occupational groups and how it is associated with different narratives of work–family interaction. This study is conducted through qualitative methods, using in-depth semi-structured interviews on a sample of 27 dual-earner families. The data collected are composed of in-depth accounts that are then examined through the method of narrative analysis. The data indicate that, for divergent occupational levels, work generates different material and symbolic resources, which account for divergent narratives of work and home. The sociological analysis of occupational levels with the associated emotional culture of work and family then provides an exploratory model for understanding the links between social class and work–family interaction.     

Gender differences in faculty attrition in the USA

In this study, we examined possible gender differences in reasons for faculty attrition during the last 20 years at a small women's liberal arts college. The attrition rate was calculated from archival data collected through old college directories. As in earlier studies, the attrition rate was higher for women (31%) than for men (18.5%). Reasons for leaving the college were assessed in an online survey completed by 45 out of 66 tenure-track or tenured professors who left (excluding retirees). Work–family conflict was the most frequently cited reason for leaving, with disproportionately more women than men giving this reason. Open-ended responses revealed that work–family conflict typically referred to the difficulty of coordinating two careers. Female faculty who left were also significantly more dissatisfied than males with the support for balancing work and family life at the college. The need for colleges to create spousal policies to help faculty coordinate dual careers was discussed.     

One step further from detected contradictions in a child welfare unit—a constructive approach to communicate the needs of social work when implementing ICT in social services

Unintended consequences were detected when a new client data system was taken into use in a child welfare unit in the City of Helsinki, the capital of Finland. This paper describes how social work was practiced during this period of change and analyses the phenomena involved. The concept of agency is central in the theoretical frame of this research. The data consist of written documents, participatory observation and the researcher's cooperation with the unit. Based on the data and by using the tools of semiotic sociology, the period of change was described in the form of four intersecting and parallel stories, each with a specific theme. These stories formed the basis for more theorising in which models of action theories were used. The results of this study showed that in the situation of inadequate human resource allocation for social work the data system took on a role of an agent. There was evidence of unintended consequences on the basic task in child welfare as the data system affected the work processes.     

Looking at their side of the conflict? Effects of single versus multiple perspective history teaching on Jewish and Arab adolescents’ attitude to out-group narratives and in-group responsibility

In the last decade, the issue of teaching the Palestinian perspective on the Jewish–Arab conflict in Israeli schools gave rise to considerable debate and competing curricula. A quasi-experimental study compared the effects of these competing approaches on learners’ attitudes to out-group narratives and perceived in-group responsibility (IR). A total of 176 Israeli Jewish and Arab participants were randomly allocated into teaching approaches differing in method of engagement with historical narratives (single authoritative narrative, empathetic dual narrative, and critical analysis of conflicting sources). Results revealed effects for teaching approach and majority–minority status. Engagement with a single authoritative narrative decreased interest in out-group perspectives while empathetic engagement with out-group and in-group perspectives increased it, though the effect was more pronounced for members of the Arab minority than for those of the Jewish majority. Among Jewish participants, an empathetic teaching approach led to a decrease in perceived IR while the critical approach led to the opposite outcome. The trends were inverted for Arab participants. Engagement with historical perspectives also moderated the impact of interest in out-group perspectives on acceptance of IR. Educational implications point to the harmful effects of enforcing a single narrative in conflicted societies and to the beneficial outcomes of multiple perspective teaching.     

The Holodomor law and national trauma construction in Ukraine

This article proposes to conceptualize the remembrance of the 1932–33 famine, known as the Holodomor, as cultural trauma construction in Ukraine. This entails the study of how the memory of this devastating historical event became the national collective symbol of suffering with which Ukrainians identify today. Based on Jeffrey Alexander’s concept of cultural trauma, the analysis focuses on the role of political elites and their claim-making regarding the meaning of the famine. Focusing specifically on the 2006 Holodomor law as the main claim of the Ukrainian policy-makers, the article investigates their definition of the historical event, their naming of victims and perpetrators, and their social mediation of famine representations. The article reveals how, through their definition of the Holodomor as genocide, the political elites promoted the understanding that Ukrainians experienced the years of 1932–33 differently from other Soviet nations. The Holodomor law should therefore be seen in the context of Ukrainian nation-building policy, which aims to forge a distinct Ukrainian collective identity.     

Ebola Virus Dose Response Model for Aerosolized Exposures: Insights from Primate Data

This study develops dose–response models for Ebolavirus using previously published data sets from the open literature. Two such articles were identified in which three different species of nonhuman primates were challenged by aerosolized Ebolavirus in order to study pathology and clinical disease progression. Dose groups were combined and pooled across each study in order to facilitate modeling. The endpoint of each experiment was death. The exponential and exact beta-Poisson models were fit to the data using maximum likelihood estimation. The exact beta-Poisson was deemed the recommended model because it more closely approximated the probability of response at low doses though both models provided a good fit. Although transmission is generally considered to be dominated by person-to-person contact, aerosolization is a possible route of exposure. If possible, this route of exposure could be particularly concerning for persons in occupational roles managing contaminated liquid wastes from patients being treated for Ebola infection and the wastewater community responsible for disinfection. Therefore, this study produces a necessary mathematical relationship between exposure dose and risk of death for the inhalation route of exposure that can support quantitative microbial risk assessment aimed at informing risk mitigation strategies including personal protection policies against occupational exposures.