The changing character of industrial relations: Comment

Readers wishing to correspond with Mr. O’Connell may do so through the editorial office of the Journal.     

Sales force automation: review,critique, research agenda

We review and critique the research literature on sales force automation (SFA). SFA involves the application of information technology to support the sales function. SFA software provides functionality that helps companies manage sales pipelines, track contacts and configure products, inter alia. The paper is organized into four main sections. First, we review the SFA environment, identifying definitions, vendor classifications and software attributes. We then move to a review and classification of the academic research that has been published on SFA. We find that the entire body of SFA knowledge attempts to answer just four questions: Why do organizations adopt SFA? What are the organizational impacts of SFA? What accounts for the success or failure of SFA projects? What accounts for variance in salesperson adoption of SFA? We then critique this body of knowledge on a number of theoretical and methodological grounds, and finally propose a research agenda for the future.     

Positioning urban rivers within urban ecology

Rivers are important components of many urban systems, and research into urban rivers is increasing internationally, both in scope and intensity. As an introduction to a special section on urban rivers, this short article briefly highlights some key trends in urban river research based on a survey of published articles from Web of Knowledge, before summarising the contributions made by the special section papers. In particular, there has been a general increase in work on urban rivers since the 1990s, with a more dramatic increase from 2001. Most published research has concentrated on water quality and its wider environmental implications; ecologically, many studies have focused on autecology, community ecology or river restoration/rehabilitation, with the main emphasis on macroinvertebrates or fish. Geographically, most studies have taken place in North America (mainly the US) and Asia (mainly China). In the large majority of cases research has been on relatively small rivers within urbanised catchments rather than large, heavily urbanised systems within major towns or cities. Given the wide range of topics and studies relating to urban river research, a detailed meta-analysis of the urban river ecology literature would be a useful endeavour. The six papers included in the special section of this issue provide a sample of some of key and emerging themes within recent urban river research, and originate from a session on the understanding and management of urban rivers held at the Royal Geographical Society (with IBG) Annual Meeting in 2010, at Imperial College London.     

The Socio‐Economic Determinants of HIV/AIDS Infection Rates in Lesotho,Malawi, Swaziland and Zimbabwe

Using data from the Demographic and Health Survey, this article analyses the relationship between HIV status and the socio‐economic and demographic characteristics of adults in Lesotho, Malawi, Swaziland and Zimbabwe. It constructs the risk profile of the average adult, computes the values of age, education and wealth where the estimated probability of infection assumes its highest value, and determines the percentage of adults for whom these three factors are positively correlated with that probability. It finds that in all four countries: (i) the probability of being HIV‐positive is higher for women than for men; (ii) the likelihood of infection is higher for urban than for rural residents; and (iii) there is an inverted‐U relationship between age and HIV status. Also that, unlike gender, rural/urban residence and age, the relationship between the probability of infection and wealth, education and marital status varies by country. The results provide support for country‐specific and more targeted HIV policies and programmes.     

Institutional voids,international learning effort and internationalization of emerging market new ventures

Much of the existing scholarly works portray institutional voids (IVs) in emerging economies as impeding forces against the development of new ventures. However, little attention has been paid to how such voids generate positive outcomes in emerging market new ventures. Drawing on the institutional theory, we propose IVs as crucial enablers of new venture internationalization. In addition, we investigate both how and when IVs enhance the degree to which new ventures internationalize by examining international learning effort (ILE) as a mediator and two domestic market environmental factors (i.e., environmental dynamism and competitive intensity) as important contingencies. We test our moderated mediation model using primary data gathered from 211 new ventures from Ghana. We found that ILE mediates the relationship between IVs and new venture internationalization and that both environmental dynamism and competitive intensity moderate the indirect relationship between home-country IVs and new venture internationalization. We discuss the theoretical and practical implications of this study.