THE ARTICULATION OF WORK THROUGH INTERACTION

This paper offers a set of related concepts for analyzing the interactional mechanics of how work is carried out in organizations, and for analyzing the structural/organizational conditions that bear upon work performance. Our analytic discussion centers around four main concepts: (a) articulation, (b) arrangements, (c) the process of working things out, and (d) stance. These concepts directly connect interaction to work and explain why work performance often bogs down and breaks down.     

Chance in Guttman scaling

In their recent paper (1977, Social Science Research, 6, 188–196), Kenny and Rubin offer an interpretation of “chance” in Guttman scaling. Their approach is based on the matrix of probabilities p_ij, giving the chance that the ith respondent passes the jth item. It is shown that their interpretation of chance in fact corresponds to a stochastic model of a perfect unidimensional scale. An alternative condition for chance based on the matrix of p_ij's is proposed. This is then proved to be equivalent to the usual interpretation.     

Tractable Consideration Set Structures for Assortment Optimization and Network Revenue Management

Discrete‐choice models are widely used to model consumer purchase behavior in assortment optimization and revenue management. In many applications, each customer segment is associated with a consideration set that represents the set of products that customers in this segment consider for purchase. The firm has to make a decision on what assortment to offer at each point in time without the ability to identify the customer's segment. A linear program called the Choice‐based Deterministic Linear Program (CDLP) has been proposed to determine these offer sets. Unfortunately, its size grows exponentially in the number of products and it is NP‐hard to solve when the consideration sets of the segments overlap. The Segment‐based Deterministic Concave Program with some additional consistency equalities (SDCP+) is an approximation of CDLP that provides an upper bound on CDLP's optimal objective value. SDCP+ can be solved in a fraction of the time required to solve CDLP and often achieves the same optimal objective value. This raises the question under what conditions can one guarantee equivalence of CDLP and SDCP+. In this study, we obtain a structural result to this end, namely that if the segment consideration sets overlap with a certain tree structure or if they are fully nested, CDLP can be equivalently replaced with SDCP+. We give a number of examples from the literature where this tree structure arises naturally in modeling customer behavior.     

Grounded theory research: Procedures,canons, and evaluative criteria

Using grounded theory as an example, this paper examines three methodological questions that are generally applicable to all qualitative methods. How should the usual scientific canons be reinterpreted for qualitative research? How should researchers report the procedures and canons used in their research? What evaluative criteria should be used in judging the research products? We propose that the criteria should be adapted to fit the procedures of the method. We demonstrate how this can be done for grounded theory and suggest criteria for evaluating studies following this approach. We argue that other qualitative researchers might be similarly specific about their procedures and evaluative criteria.     

WORK AND THE DIVISION OF LABOR

The paper is an attempt to conceptualize the division of labor in terms of work. This perspective leads to a necessary distinction between work and workers, and its implications. Among the main considerations discussed are actor, accountability, division of rights versus division of labor, work patterns and interactional styles, rapidly changing organizations and industries in relation to their divisions of labor, and reciprocal macro and micro impacts. Some research implications are also discussed.     

THE ARTICULATION OF PROJECT WORK: AN ORGANIZATIONAL PROCESS

This article offers a theoretical framework or model for understanding how work within projects is articulated. A distinction is drawn between articulation of work and a more inclusive organizational process , termed the "articulation process." The theoretical model includes several related concepts that pertain to numerous interlocking and sequential elements of the total work. These include work processes, types of work, and interactional processes. The model avoids assuming a tightly integrated organization of work; rather, it represents an extension of the negotiated order approach to organizations. A discussion of variations in projects revolves around two important dimensions of projects. The article closes with a discussion of extreme disruptions in project work flow, as well as some general considerations about the importance of focusing on articulation in organizations.     

Everett Hughes: Sociology's Mission1

In this paper, I reflect on the life and work of Everett Hughes. I discuss the similarities and differences between his writings and those of Robert Park; I describe his biographical influences and the use he made of marginality; I consider the relevance of his professional commitments for contemporary sociology and his unique vision of sociology's mission. I conclude by calling for renewed interest in his concepts and principles.     

Caregiving for Parents and In-Laws: Commonalities and Differences

This study examined support, stress, and well-being between adults who provide care for an aging and disabled parent and those who care for an aging and disabled parent-in-law. The study utilized a sample of individuals caring for a parent (n?=?77), individuals caring for an in-law (n?=?26) and a comparison group of noncaregivers (n?=?1,939) from the Midlife Development in the United States study. In-law caregivers provided more financial assistance but adult child caregivers provided more emotional support and unpaid work. Adult child caregivers reported poorer mental health and family strain; in-law caregivers reported more spouse support and less family strain.