Correlational biases in mean response latency differences

Multifarious psychological constructs are indexed by the mean latency difference (MLD), the within-subject difference between mean response latency on two tasks. Two associations consistently emerge in mean latency data. Firstly, across subjects, mean latencies on distinct tasks are positively correlated. This correlation arises from individual differences in general rates of information processing that are a shared influence on response latency in diverse tasks. Secondly, across tasks, the mean and variance of mean latency are positively correlated. Compared to a simple task, a complex task has both a larger average mean latency and a larger variance of mean latency, across subjects. Taken together, these associations make the interpretation of the MLD problematic by biasing correlations between the MLD and (a) task mean latencies, (b) the average of the mean latencies, (c) external criteria, and (d) other MLDs. A variety of mean latency transformations were evaluated and, while they differed in their effectiveness, they did not satisfactorily rectify MLD biases. An alternative approach, focusing on scale invariant contrasts of within-subject response latency distributions, is introduced in the conclusion.     

Electronic Data Interchange: Research Review and Future Directions*

For nearly two decades, electronic data interchange (EDI) has been widely viewed as a technology pivotal to supply chain management that has also provided benefits to firms on multiple levels. Despite a substantial body of literature, there are a number of conflicting and inconclusive research results in this field. In this study, we synthesize the diverse body of research in EDI by organizing the literature into an initial theoretical framework. Based on a meta‐analysis of results from the empirical literature, we seek to clarify conflicting results from the literature in order to develop a more unified theoretical framework of contextual variables associated with EDI adoption factors and outcomes. From a managerial standpoint, our literature‐based framework offers a set of guidelines for making successful EDI adoption and implementation decisions.     

Association of Family Challenges with Self-esteem and Perceived Social Support among Indian Adolescents

The family micro-system is important in the development of any individual. Defects or deviations in its normative functioning affect the development of a child. These defects may include child maltreatment or abuse, be it physical, sexual, emotional, or neglect. Within this domain, in our view, there does not appear to be adequate development related to the understanding of, and intervention for, emotional abuse. Emotional abuse extends from explicit acts to invisible causative factors of neglect or humiliation. In this work, through quantitative and qualitative empirical evidence, we have attempted to associate family challenges with self-esteem (SE) and perceived social support. The study was carried out on a sample of early-adolescent high school students in the state of Kerala, India. We found a significant difference in SE between adolescents who reported challenges at home and those who did not. We also observed the limited role of age as a determinant in this differentiation. The current work serves to significantly supplement the understanding of causal relationships in the discourse on emotional abuse in the context of child development.     

Operational Productivity,Corporate Social Performance,Financial Performance,and Risk in Manufacturing Firms

We examine the relationship between Operational Productivity (OP), Corporate Social Performance (CSP), Financial Performance (FP), and risk. Our sample frame comprises 476 firms in nine US manufacturing industries during the period 1999–2009. We employ DEA‐based measures for OP and CSP, two operationalizations for FP to reflect current profitability and market value, and two operationalizations for risk to reflect bankruptcy risk and stock price volatility. We confirm that OP is essential for good financial performance and reduced risk (as expected), but the main effects of CSP are mixed. Importantly, we find that OP moderates the CSP–FP and CSP–risk relationships. Specifically, if OP is poor, CSP is of limited benefit to FP or risk. However, at or above a threshold level of OP, firms can use CSP to build upon it to yield further improvements in FP and reductions in risk. We discuss the implications of our findings for theory and practice.     

An economic reliability test plan: Log-logistic distribution

Sampling plans in which items that are put to test, to collect the life of the items in order to decide upon accepting or rejecting a submitted lot, are called reliability test plans. The basic probability model of the life of the product is specified as the well-known log-logistic distribution with a known shape parameter. For a given producer's risk, sample size, termination number, and waiting time to terminate the test plan are computed. The preferability of the test plan over similar plans existing in the literature is established with respect to cost and time of the experiment.     

Offshoring Business Process Services and Governance Control Mechanisms: An Examination of Service Providers from India

As emerging markets increasingly rely on service businesses through offshore outsourcing, we examine the role of governance control mechanisms in improving performance among business process outsourcing (BPO) service providers in India. Using data collected from 205 emerging market‐based BPO service providers in India, we examine the antecedents and consequences of establishing governance control mechanisms in BPO service providers. Specifically, we examine how structural (use of contracts with the client), administrative (effective allocation and demarcation of responsibilities within the firm), and relational (collaboration and information sharing with the client) mechanisms drive the performance of a BPO service provider operating in an emerging market. We also examine how key task‐related (task connectivity and task security) and client‐related (end customer orientation and global control) antecedents influence the use of different governance control approaches in this environment. Our analysis finds that both task connectivity and task security significantly impact use of structural and administrative mechanisms, whereas end customer orientation is significantly associated with the strength of the relational mechanisms governing the emerging market‐based BPO service provider and its client. Further global control significantly influences the strength of the structural mechanisms between the client and the BPO service provider. Finally, the three mechanisms have a complementary influence in driving the BPO service provider's performance.     

Single-Variable Threshold Effects in Ordered Response Models With an Application to Estimating the Income-Happiness Gradient

This short article extends well-known threshold models to the ordered response setting. We consider the case where the sample is endogenously split to estimate regime-dependent coefficients for one variable of interest, while keeping the other coefficients and auxiliary parameters constant across the threshold. We use Monte Carlo methods to examine the behavior of the model. In addition, we derive the formulae for the partial effects associated with the model. We apply our threshold model to the relationship between income and self-reported happiness using data drawn from the U.S. General Social Survey. While the findings suggest the presence of a threshold in the income-happiness gradient at approximately U.S. $76,000, no evidence is found in support of a satiation point. Supplementary materials for this article are available online.     

Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction

We examine the drivers of project performance and customer satisfaction in outsourced software projects using a proprietary panel dataset. The data cover 822 customer observations related to 182 unique projects executed by an India‐based software services vendor. Adopting a multidisciplinary perspective, we investigate how project planning, team stability, and communication effectiveness impact project performance and customer satisfaction. We delineate the direct and interactive influences of the antecedent variables. We also examine how these influences are moderated by two important project contexts: (a) the nature of software work (maintenance and development vs. testing projects) and (b) project maturity (new vs. mature projects). Among other results, we demonstrate that, when project planning capabilities are high, the positive impact of team stability and communication effectiveness on project performance is even higher. In addition, our results suggest that the impact of communication on project performance is muted when team stability is high. Finally, we also demonstrate that the impact of the antecedent variables on project performance varies with the nature of software work. Our findings offer specific and actionable insights to managers that can help them manage outsourced projects better, and open up new research perspectives in the context of outsourced project management.     

Customization Strategies in Electronic Retailing: Implications of Customer Purchase Behavior*

In this article, we assess the implications of customer purchase behavior on customization in electronic retailing. We develop a classification scheme for customization strategies in electronic retailing. The classification scheme comprises three customization strategies: (i) transaction customization, (ii) decision customization, and (iii) product customization. We develop scales to measure each of the three customization strategies using a systematic four‐stage scale development process. Building on the extant literature on customer purchase behavior, we design an experiment to examine the alignment of the customization strategies with three well‐established product types: (i) convenience goods, (ii) shopping goods, and (iii) specialty goods, and its implications for customer value. The findings of the experiment indicate that there are significant differences in the customer value for the three customization strategies across the three product types. The contributions of the study, the managerial implications of the study findings, limitations, and directions for future research are discussed.     

Do firm specific characteristics and industry classification corroborate voluntary disclosure of financial ratios: an empirical investigation of S&P CNX 500 companies

Journal of Management and Governance - The study has examined the extent of voluntary disclosure of financial ratios in India and its association with performance of the company, size and industry...