Strengthening Professional and Paraprofessional Contributions to Social Service and Social Development

Correspondence to Prof. E. Allan Brawley, Professor of Social Work, The Pennsylvania State University, Department of Sociology, 414 Oswald Tower, University Park, PA 16803, USA. Summary Based on a long-term research project that has generated dataon paraprofessional social service personnel in fourteen developedand developing countries, this paper presents some findingsthat, if acted upon, could strengthen the contribution of bothprofessionals and paraprofessionals to social service and socialdevelopment goals. The type of frontline workers who are generallyregarded as paraprofessionals have always been important participantsin social service activities throughout the world. This continuesto be the case in the countries studied. This article identifiesconditions under which the service activities of professionalsand paraprofessionals can be more productive and where theirjoint contribution to human well-being can be enhanced.     

Social Programme Evaluation in the USA: Trends and Issues

Correspondence to Edward Allan Brawley, Professor of Social Work, The Pennsylvania State University, Department of Sociology, 211 Oswald Tower, University Park, Pennylvania, 16802 USA. Summary This paper reviews the emergence of social programme evaluationas an important and frequently controversial topic in the UnitedStates during the last three decades. Political, practical,epistemological, and ethical Issues involved in the evaluationof social service programmes are discussed, as well as the strengthsand shortcomings of a range of specific evaluative approachesand techniques. Current trends towards evaluation strategiesthat take greater account of the special attributes of the socialservices and social work practice and that produce informationthat is more useful to policy-makers, programme administra torsand social work practitioners than has been true in the pastare identified. Some cautionary remarks are included about thedangers of overemphasizing ‘hard’ quantitative methodologies,goal attainment, and efficiency at the expense of alternativeapproaches that can produce other and sometimes more appropriateindicators of programme perform ance and results. This paper examines the evolution over three decades in theUnited States of efforts to evaluate social programmes, socialservices and social work practice. Some lessons that can bedrawn from the failures and successes of this experience aresuggested and the strengths and weaknesses of various evaluativestrategies and techniques are discussed.