THE GUNS OF AUTUMN?: AGE DIFFERENCES IN SUPPORT FOR INCOME TRANSFERS TO THE YOUNG AND OLD

Data from the 1973 and 1986 General Social Surveys are usedto test the hypothesis that elderly individuals favor publicspending patterns that support their own interests and not thoseof children. Support for educational spending and welfare bythe elderly is found to be less than within other age groups.Age patterns of support for Social Security spending are mixed.Responses to a series of "vignettes" depicting low-income familieswith young children and elderly women living alone showed thatelderly respondents are slightly more supportive than averageof transfers to low-income families with children and less supportivethan average of transfers to low-income members of their owncohort. Elderly respondents appear more generous once theirmore frugal notions of what it takes to "get along" are takeninto account. Support for transfers to young families is moreclosely related to income than age and is not consistent withthe hypothesis that the elderly support programs that benefitthemselves at the expense of programs that benefit the young.     

ANALYSIS OF ALTERNATIVE SCHEDULING POLICIES FOR HOSPITAL NURSES

The persistent shortage of nurses adversely affects the productivity, quality of care, and operating costs in most acute care hospitals. Aggravating the shortage are high nurse turnover rates, approaching 200% in some institutions. Policies to ensure adequate staffing levels and provide more attractive work schedules are alleged to improve nurse retention. However, their cost is seldom discussed. We compared expected nursing expense and workforce requirements to staff eight medical and surgical nursing units of a large hospital for 1 month, under 12 different scheduling policies alleged to improve turnover. Using simulation and an integrated staffing and scheduling methodology, we found that the expected nursing wages and workforce requirements for some policies differed by as much as 33%. In this hospital, the expected labor costs for certain policies could erode the benefits expected from improved retention. In contrast, other policies appear to allow high utilization of nursing resources, enhancing the expected benefits of reduced turnover with significant reductions in expenses for labor, recruiting, training, and fringe benefits.     

Justice and the Young Offender in Northern Ireland

Summary This article examines the recommendations of the Black Reportconcerning the future treatment of the young offender in NorthernIreland. The Black Report represents an attempt to operationalisea justice approach in the treatment of the young offender. Theanalysis is set in the context of (i) the sequelae of the currentcivil conflict in the Province; (ii) previous legislation andprovision in the Province and (iii) recent developments, withinthe United Kingdom as a whole, regarding the future directionof social policy in this area.     

SENSATIONALISM, NEWSPAPER PROFITS AND THE MARGINAL VALUE OF WATERGATE

Newspaper publishers supposedly profit some sensational events. Focusing on the two different products sold by publishers, newspapers and advertising space, this paper shows why sensational events do not necessarily increase publishers' wealth. It also uses financial market analysis to examine the wealth effects of one sensational event, Watergate, on a portfolio of newspaper stocks and on the Washington Post in particular. No significant effects are found.     

A NEW LEARNING APPROACH TO PROCESS IMPROVEMENT IN A TELECOMMUNICATIONS COMPANY

Redesigning and improving business processes to better serve customer needs has become a priority in service industries as they scramble to become more competitive. We describe an approach to process improvement that is being developed collaboratively by applied researchers at US WEST, a major telecommunications company, and the University of Colorado. Motivated by the need to streamline and to add more quantitative power to traditional quality improvement processes, the new approach uses an artificial intelligence (AI) statistical tree growing method using customer survey data to identify operations areas where improvements are expected to affect customers most. This AI/statistical method also identifies realistic quantitative targets for improvement and suggests specific strategies predicted to have high impart. This research, funded in part by the Colorado Advanced Software Institute (CASI) to stimulate profitable innovations, has resulted in a practical methodology used successfully at US WEST to help set process improvement priorities and guide resource allocation decisions throughout the company.