Trust Relations in High-Reliability Organizations

Workplace trust has been recognized by researchers and practitioners alike to be an important component of an effective safety culture. However, despite this, the concept of trust as it relates to safety has been underresearched, particularly within high-reliability organizations. This article examines the importance of trust relations and their concomitant impact on safety culture within the specific context of high-reliability organizations using relevant literatures. The article then explores the implications of high and low trust situations for safety through case studies conducted within the nuclear and offshore industries as exemplars of organizations operating within high-reliability sectors.     

Communities of practice: Legitimacy not choice

Communities of practice has emerged as an alternative to other current sociolinguistic models such as speech communities and social networks, particularly in the area of language and gender. The valorization of non‐linguistic behaviours as adding further explanatory power to sociolinguistic models is timely: it has often been implicit in linguistic study (through ethnography) but rarely been given recognition. However, the types of self‐constituting communities of interest to sociolinguists are not the same as the communities of learning studied by Lave and Wenger (1991) and Wenger (1998) . If this construct is to be useful to sociolinguists, then the mechanisms by which it models access, gate‐keeping and its internal hierarchy need development. Using Eckert's (2000) Belten High data, and other work on adolescent talk, it is argued that gaining legitimate peripheral participation is a matter of sanction from within the hierarchy. Individuals do not have open access to communities based solely on their desire to be part of that community and to take part in its practices. While practices may define the community, the community determines who has access to that practice.     

The roles of social housing providers in creating ‘integrated’ communities

ABSTRACT

Cohesion and integration agendas in Britain can be characterised by localisation of ‘race relations’ responsibilities and the importance of local institutions in shaping neighbourhoods has been acknowledged. However, little is understood about the roles of housing providers in integration initiatives. Indeed, research on housing and race has experienced a lull in the 2000s. Thus, this paper aims to examine how social housing providers negotiate their positions and are complicit in constructing a certain vision of community. It draws on interviews from the ESRC Centre on Dynamics of Ethnicity (CoDE)’s work in the ethnically diverse neighbourhoods of Cheetham Hill (Manchester), Newham (London), Butetown (Cardiff) and Pollokshields and Govanhill (Glasgow). The paper makes three arguments: first, that race and ethnicity as facets of ‘integration’ have been subsumed into broader agendas, yet remain implicit in community building; second, that housing organisation practices are often detached from local meanings of community and prioritise exclusionary activities focusing on behaviour change and, third, that the roles of housing organisations in constructing ‘integrated’ communities are highly variable and localised, influenced by the history and contemporary dynamics of place.     

Human mosaic: maps of honeycombed British society

Parts of Britain resemble a melting pot that more than rivals any found in America. Some others appear to be social monocultures where almost everyone is white, married, has children and owns or is buying a house. But scratch beneath the superficial banality of middle England and there too is a rainbow: there is the widest variety of lives, life chances and experience. To reveal the social geology of Britain Bethan Thomas and Danny Dorling have drawn re-projected maps¹—maps where the scale is measured in human lives.     

Diversity in place: narrations of diversity in an ethnically mixed,urban area

ABSTRACT

This paper explores the implications of representations of places as ‘diverse’, particularly for those who live in them. Arising from an interdisciplinary research project, the paper takes one neighbourhood in Manchester (Cheetham Hill) and explores some of the narratives about it produced by residents and those who have a ‘professional’ stake in the area. These are put in the context of public narratives of the area, as well as Census data. The paper examines how different types of data generate different stories and how different methodological approaches can produce varied understandings of place, which have implications for how a place comes to be known and for the potential impact on the distribution of resources. Cheetham Hill is known as ‘diverse’, or even ‘super-diverse’, but the paper examines how this label serves to obscure lived experience and inequalities and can reveal ambivalences over the ethnic difference and urban living.     

Normalizing covert surveillance: the subterranean world of policing

In this article, I draw on data derived from an ethnographic field study of covert policing in the United Kingdom to demonstrate that the deployment of covert surveillance has become normalized, both in policing thought and operational practice. In a break with earlier patterns, the methods of covert surveillance are used extensively and are no longer regarded as a tactic of last resort. Covert policing is well anchored within organizational arrangements, empowered by a series of internal rationales mobilized to justify the expansion of covert tactics over and above more traditional, overt forms. The building of intrusive and exceptional policing practices within mundane contexts, I argue, is one of the ways the police have adapted to a broader policing environment characterized by public scepticism and distrust. Policing relies on the invisibility and low profile that comes with covert work, in order to govern contemporary concerns of crime and insecurity without the conflicts which can accompany – and trouble – overt policing practices. As mainstream policing becomes an increasingly extroverted enterprise, introverted forms of policing have come to the fore.     

Promoting sexual well-being in social work education and practice

This paper explores the importance of including sexual well-being within social work practice and education. Social workers often work with individuals for whom opportunities for sexual expression are limited and who face discriminatory attitudes. Sexual well-being is a global concern, and is particularly relevant considering international interest in the influence of notions of well-being on mental and physical health. Implementation of new social care policy in England, underpinned by the well-being principle, provides practitioners with the opportunity to explore what is meaningful to individual’s well-being through person-centred approaches to practice. There is currently little coverage of sexual well-being within social work education, this means students and practitioners lack the knowledge and skills to challenge barriers. Promotion of the concept of sexual citizenship, with its associated rights and responsibilities, enables social workers to engage in rights focused practice. Sexual well-being is a sensitive subject and the social and personal barriers practitioners may experience in addressing this topic are explored.